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Kensington Prime Hotel

3.5 star property

Photo gallery for Kensington Prime Hotel

Front of property
Reception
Front of property – evening/night
Free daily buffet breakfast
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

View map
Russell Road, London, England, W14 8JA
  • Olympia Conference and Exhibition Centre
    ‪1 min walk‬
  • Kensington High Street
    ‪2 min walk‬
  • Westfield London Shopping Centre
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room

Luxury Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(23 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
4.1 out of 5, Very good, 1,564 reviews
The price is NZ$232
includes taxes & fees
28 Sept - 29 Sept
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About the area

London

With a stay at Kensington Prime Hotel, you'll be centrally located in London, steps from Kensington High Street and 4 minutes by foot from Olympia Conference and Exhibition Centre. .This hotel is 2.1 mi (3.4 km) from Hyde Park and 3.8 mi (6 km) from Buckingham Palace.

What's nearby

  • Olympia Conference and Exhibition Centre - 1 min walk - 0.2 km
  • Kensington High Street - 2 min walk - 0.2 km
  • Westfield London Shopping Centre - 19 min walk - 1.6 km
  • Royal Albert Hall - 5 min drive - 3.0 km
  • Hyde Park - 5 min drive - 3.3 km

Getting around

  • Kensington (Olympia) Station - 3 min walk
  • West Kensington Underground Station - 12 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Executive Lounge Hilton - ‬2 min walk
  • ‪Eat Street - ‬6 min walk
  • ‪Society Bar & Restaurant - ‬2 min walk
  • ‪The Hand & Flower - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Kensington Prime Hotel

Hotel with free breakfast, steps from Kensington High Street
Kensington Prime Hotel offers 19 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 19 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, luggage storage, and an elevator.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • In-room kitchenette
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Kensington Prime
Kensington Prime Hotel London
England
Kensington Prime Hotel Hotel
Kensington Prime Hotel London
Kensington Prime Hotel Hotel London

Kensington Prime Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 990 reviews
Rating 8 - Good. 352 out of 990 reviews
Rating 6 - Okay. 92 out of 990 reviews
Rating 4 - Poor. 32 out of 990 reviews
Rating 2 - Terrible. 31 out of 990 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Olympia

Nice comfortable room with good shower etc. Convenient for Olympia with cafes etc nearby. Breakfast was ok although a little bland but edible. Will use again.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the area was nice. We were early and the staff got us into our room quickly. There was transportation close and restaurants close but unfortunately the staff was not a great help on how to get around. A suggestion would be to have a map of the area that they could write on to show where things are and maybe instructions on the bus routes and subways.
Stayed 1 night in Jun 2025

4/10 Poor

Nicola

Liked: Cleanliness
Disliked: Property conditions & facilities
Drab room broken curtain rail and peeling wallpaper. Plastic hedge in garden and cramped conservatory for very poor breakfast
Stayed 2 nights in May 2025

8/10 Good

Barb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet side street, need bus to get to tube But not far Great breakfast, staff were attentive
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to transportation into the city! Very friendly staff
Stayed 3 nights in Jun 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast offerings were very weak, e.g. one cheese, one meat, one muffin (croissant), weak coffee.
Stayed 5 nights in Jun 2025

10/10 Excellent

Bettina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location is close to a bus stop and a nice walk around the area. It's a quiet street as well so you can really get some rest. The best part really was that the pillows were memory foam (I have very similar ones at home) so that was really a nice surprise for me. I specifically chose this hotel as it also had a bidet in the bathroom. Room's not the biggest, but I didn't stay much in my room other than to sleep so that's really a non-issue for me. Overall really nice stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location. Super comfortable and very modern rooms. Great breakfast and very friendly staff
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

No kings just queens

They advertise king sized beds but they are just queen sized. The hotel is on a nice quiet residential street
Stayed 2 nights in May 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Quaint. We had a hard time turning off the hot water in the shower. Safe was broken.
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cheerful, helpful staff and a very good breakfast in a garden room. Our room was larger than expected and worked well for two friends travelling together.
Stayed 1 night in May 2025

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location, close to tube station. Great breakfast!
Stayed 2 nights in May 2025

8/10 Good

Caroline

Stayed 2 nights in May 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Staff & service, property conditions & facilities

Disappointing

We booked a deluxe room, with king size bed, we got a room in the basement next to the kitchen, when the breakfast for cooking our room smelt of fat, .
Stayed 2 nights in May 2025

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, amenities
The rooms are small so if you have a lot of luggage it will be tight! The staff is amazing and the provided breakfast is super great! The location is also really good..close to everything you might need!
Stayed 5 nights in May 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy comfortable service.

Excellent professional kind service.Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property for such reasonable rates. Modern, clean, quiet and well appointed rooms. Beautiful tree lined street. Friendly helpful staff. Lovely courtyard and breakfast room with large window view. Free breakfast with good selections. We were able to bike to Kensington palace and park. Bus routes at top of street. Only wish the Tube was closer. Couldn’t have been more happy we chose this place.
Stayed 3 nights in Apr 2025

6/10 Okay

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It's way way smaller than what is shown on the pictures on the website - way smaller
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel!

Really great little hotel. Comfy bed, nice staff and a good breakfast too. Really happy with my stay, would definitely recommend.
Stayed 1 night in Apr 2025

8/10 Good

glynnis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were two strange things that could be changed. 1. The showere floor was at the exact level with the bathroom floor. Nothing existed to keep the eater from running all over the bathroom. We had to waste towels to dry it and ran out of towels. 2. The friges was in a clsed cabinet which heated up and kept the fridge warm. However, the staff was kind and the hotel was very clean.
Stayed 4 nights in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, nearby to Olympia, small room but with everything you need.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a one night stay

Rooms were small but well furnished. Receptionist was very friendly (as were other staff), hotel was clean and tidy throughout. It's a small hotel, only around15 rooms. We were at the front and room was quiet, with only a small amount of traffic noise. Breakfast was a little disappointing as no bacon on the cooked option and the coffee machine was out of order (so only instant coffee available). Best bet for public transport is bus, with nearest stops a couple of minutes walk away - includes a route straight into central london (Aldwych). The nearby tube station is only open when there are major events on at Olympia
Stayed 1 night in Apr 2025

2/10 Terrible

Ceri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. They practice bait and switch bookings. We booked and paid in full for a Deluxe king bed room. On arrival it was immediately obvious our room was not the one advertised, tiny, ripped curtains not even room to open a suitcase without putting it on the double (Not King) bed. We went immediately to reception.They said there were no other rooms available and that "you must be American, you don't understand that beds are smaller here in London". Which is nonesense. We later got access to view the room we had booked and it was spacious, with a proper king bed. They refused to move us to that room, or to refund the difference. We were told the hotel was fully/overbooked. Expedia was also no help, despite us sending photos and confirming we had booked and paid for the more expensive room. The breakfast supplied is also misleading: broken coffee machine, only cold greasy options, nothing at all like the promotional video on the site. The lighted mirror in our bathroom was broken (reception told us none of them were working due to wiring issues) and the shower floods the floors with every use (broken hose on the head and curtain doesn't reach the floor) A shoddy place with shoddy business practices. After multiple contacts with multiple agents it became apparent Expedia doesn't really care either. Everyone is getting their money. Only the customer pays the price. We will never deal with either of these companies again for our travels.
Stayed 4 nights in Apr 2025