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Epsilon Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Epsilon Hotel

Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
27-A Romford Road, Newham, London, England, E15 4LL
  • Westfield Stratford City
    12 min walk
  • Domino's Pizza
    1 min walk
  • Maryland Station
    7 min walk
  • London (LHR-Heathrow)
    82 min drive

Room options

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Radisson Blu Hotel, London South Kensington (formerly Vanderbilt)

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1006)
The price is NZ$304
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Radisson Blu Hotel, London South Kensington (formerly Vanderbilt)

About the area

London

With a stay at Epsilon Hotel in London (Newham), you'll be within a 5-minute drive of Westfield Stratford City and London Stadium. .This hotel is 3.6 mi (5.8 km) from ExCeL Exhibition Centre and 4.7 mi (7.6 km) from Tower of London.

What's nearby

  • Westfield Stratford City - 12 min walk
  • Queen Elizabeth Olympic Park - 16 min walk
  • London Stadium - 4 min drive
  • ABBA Arena - 5 min drive
  • O2 Arena - 12 min drive

Getting around

  • Maryland Station - 7 min walk
  • Stratford High Street DLR Station - 10 min walk
  • London City Airport (LCY) - 21 min drive

Restaurants

  • ‪The Goldengrove - ‬4 min walk
  • ‪The Queens Head - ‬5 min walk
  • ‪The Sportsman - ‬4 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪King Edward VII - ‬4 min walk

About this property

Epsilon Hotel

Adults-only London hotel in Newham with a 24-hour front desk
Epsilon Hotel offers 38 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

Arabic, Croatian, Czech, English, French, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 8.50 per person
  • 1 bar

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 11:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Valid credit or debit card must be presented by the cardholder at check-in. All guest must carry their Valid Government ID proof for Hotel Check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 8.50 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10 for check-in between 11:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Epsilon Hotel London
Epsilon Hotel
Epsilon London
OYO Epsilon Hotel London
OYO Epsilon London
OYO Epsilon
Hotel OYO Epsilon Hotel London
London OYO Epsilon Hotel Hotel
Hotel OYO Epsilon Hotel
Epsilon Hotel
OYO Epsilon Hotel
Epsilon Hotel Hotel
Epsilon Hotel London
Epsilon Hotel Hotel London
OYO Epsilon Hotel Stratford

Epsilon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 527 reviews" "
Rating 8 - Good. 243 out of 527 reviews" "
Rating 6 - Okay. 112 out of 527 reviews" "
Rating 4 - Poor. 32 out of 527 reviews" "
Rating 2 - Terrible. 19 out of 527 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adrianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got to stay here. Front desk said they don’t have my reservation even tho I paid for it. The lady was extremely rude with an attitude also. After being on a plane for 7 hours, all I wanted to do was rest. I should’ve listened to the other reviews that said they don’t honor their reservations. It’s completely true.

2/10 Terrible

Aaron

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Booked a room on New Years Eve through Expedia but on arrival the receptionist told us that there was no booking because they no longer worked with Expedia. They did not help us and just told us that they had no rooms left. We spent the next 2 hours on New Years Eve in their lobby trying to find a room somewhere else, there were happy to ignore us and offered no help. On leaving we saw another couple who had exactly the same problem and the receptionist just turns them away on New Years Eve similar to us. Be very careful booking here

2/10 Terrible

Tom

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a reservation, we’re told there was none under my name, couldn’t get a hold of the company on the phone to relocate

2/10 Terrible

Arran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Failed to honour bookings - avoid!
How about honouring the bookings that were made a year ago, but they decided to ignore after allegedly taking over the hotel. Even though the signage was still all OYO Ellipse, they claimed not to be, and to have no dealings with Hotels.com leaving us without a room or any support. Absolutely disgusted!
Stayed 1 night in Jun 2022

2/10 Terrible

Ian

Stayed 1 night in Jun 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Bed Bugs
As per other reviews about this hotel there are bed bugs in the room, I am covered in painful bites following my stay (photographs provided to hotels.com). Some other issues with the stay regarding noise; loud music being played until the early hours and the door alarms going off every time the doors do not shut properly (which is almost every time a door closes) however was willing to overlook these issues but unfortunately the bed bugs and bites are very concerning so I feel I have to leave this review as I wouldn’t want any other travellers staying in this hotel to suffer.
Stayed 1 night in Jan 2022

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Carrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Probably better mid week
Lift not working and room on third floor. Ceiling damp stained and peeling. Bedding made me itch. Not enough pillows. Bathroom small. Room entered by other guests by mistake at 2am. Not really worth over £200 for the night. Complimentary breakfast, sort of made up for disturbed night.
Stayed 1 night in Dec 2021

6/10 Okay

Tina

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I like the style of hotel. The rooms are abit dated. My room had a huge hand print and quite a few stains on the wall I tried to clean myself. Walls need to be repainted. Stains on the carpet also. Holes in furniture too. Sheets/duvets were very thin considering its very cold but I guess you get what you pay for :) I would stay again if those issues I mentioned were rectified. Owner and receptionist were lovely. I can imagine when it first opened it was lovely! Just needs to be updated.
Stayed 1 night in Nov 2021

2/10 Terrible

Vinicius

Disliked: Cleanliness, staff & service
Didn’t like the service ! Needs to be more professional !
Stayed 1 night in Nov 2021

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

MISS

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
BED BUGS!!
Staff nice enough but I wouldn't recommend staying here unless you want to end up covered in bed bug bites like I have. Currently in the process of requesting a full refund.
Stayed 1 night in Oct 2021

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was alright
Stayed 2 nights in Oct 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Go to this Hotel.
Very Rude receptionist. Started arguing with me about Photo ID and threatened to not allow me in. Tried to over charge by more than double for a 1 hour earlier check in. Put us on the top floor and hotel had no lift. The shower was broken, there was one pillow and one towel for two of us. Very noisy. Overall the worst hotel, I have stayed in, that includes all hostels I have been in.
Stayed 1 night in Oct 2021

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean and noisy room
the room we stayed in was not clean and was next to what sounded that a generator so was extremely loud and noisy all night which meant not sleep for 2days. The shower did not work very well and it took me 15 minutes to have a shower when normally takes 4 minutes. The tiles in the bathroom were not cleaned as I could see what I think was blood on them and the carpets were dirty
Stayed 2 nights in Sep 2021

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Robert

Liked: Staff & service
Stayed 1 night in Sep 2021

4/10 Poor

aditya

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is nothing good to stay here. No lift and no boy to tale the bags to upstairs.
Stayed 10 nights in Aug 2021

8/10 Good

Aksar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel is very close to Town, good access to all places and rhe staffs is great.
Stayed 10 nights in Jul 2021