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Sun Plaza Motel Mackay

3.0 star property

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Free WiFi, bed sheets
Reception
Front of property
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
35 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪19 min walk‬
  • Mackay Base Hospital
    ‪3 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Budget Room

Country Plaza Motor Inn

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (274)
The price is NZ$136
for 1 room
includes taxes & fees
26 Apr - 27 Apr
Country Plaza Motor Inn

About the area

Mackay

With a stay at Sun Plaza Motel Mackay in Mackay (West Mackay), you'll be within a 5-minute drive of Mackay Regional Botanic Gardens and Pioneer Valley. .This motel is 1.4 mi (2.2 km) from Mackay Base Hospital and 1.5 mi (2.4 km) from Mackay Enertainment and Convention Centre.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 19 min walk - 1.6 km
  • Caneland Central - 19 min walk - 1.6 km
  • Mackay Base Hospital - 3 min drive - 2.2 km
  • Bluewater Lagoon - 3 min drive - 2.8 km
  • Harrup Park - 3 min drive - 2.4 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪The Coffee Club - ‬2 min drive
  • ‪KFC - ‬10 min walk
  • ‪Hungry Jack's - ‬20 min walk
  • ‪Austral Hotel - ‬19 min walk
  • ‪Red Rooster - ‬18 min walk

About this property

Sun Plaza Motel Mackay

Suburban motel in Mackay with free parking
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Take advantage of the motel's room service.
The front desk is staffed during limited hours. Free self parking is available onsite.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 106 out of 353 reviews
Rating 8 - Good. 129 out of 353 reviews
Rating 6 - Okay. 70 out of 353 reviews
Rating 4 - Poor. 26 out of 353 reviews
Rating 2 - Terrible. 22 out of 353 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Albert

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brandie

Disliked: Property conditions & facilities
Rooms very outdated. Holes and tears in the bedding. Tiny TV and unable to receive channels. Sliding door rusted and hard to open. Facilities run down and outdated. Uncomfortable small bed. Only towels provided. No cold water in fridge. Remote to aircon needed new batteries. Took a long time to work. Staff nice enough but need to improve things as it was the worst place I’ve ever stayed in. Is there a rating lower than 1star??
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in and early check out made simple
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Bed was terrible so hard the mattress n I couldn’t fluff my pillows
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Boby

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always let me check in early which is great.
Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Got a rash from the bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, renovated room
Stayed 7 nights in Sep 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made the perfect week-end.
Stayed 1 night in Sep 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
All went well 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfortable bef
Stayed 3 nights in Aug 2024

8/10 Good

jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and staff friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Showers small , close to shops
Stayed 6 nights in May 2024

6/10 Okay

Michael

Close to flight path aircraft noise,
Stayed 6 nights in May 2024

8/10 Good

Michael

Parking free and close to room
Stayed 6 nights in Jun 2024

6/10 Okay

Martin

Stayed 2 nights in Jul 2024

8/10 Good

MELINDA

Stayed 1 night in Jul 2024

6/10 Okay

Garry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Very small bathroom
Stayed 5 nights in Jul 2024