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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Sports facility
Exterior
Exterior
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Heaton Park
    ‪12 min drive‬
  • Etihad Stadium
    ‪16 min drive‬
  • AO Arena
    ‪17 min drive‬
  • Manchester (MAN)
    ‪31 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Hampton By Hilton Rochdale

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (199)
The price is NZ$160
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Hampton By Hilton Rochdale

About the area

Rochdale

With a stay at Mercure Manchester Norton Grange Hotel & Spa, you'll be centrally located in Rochdale, within a 15-minute drive of Heaton Park and Boundary Park. .This golf hotel is 9.7 mi (15.6 km) from Etihad Stadium and 17.5 mi (28.2 km) from Trafford Centre.

What's nearby

  • Heaton Park - 12 min drive
  • Co-op Live Arena - 16 min drive
  • Etihad Stadium - 16 min drive
  • AO Arena - 17 min drive
  • Canal Street - 19 min drive

Getting around

  • Milnrow Tram Stop - 6 min drive
  • Manchester Castleton Station - 17 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪Sandbrook Carvery - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Summit Inn - ‬7 min drive
  • ‪The Hopwood Arms - ‬6 min walk
  • ‪The Sandbrook - ‬4 min drive

About this property

Mercure Manchester Norton Grange Hotel & Spa

Rochdale hotel in Castleton with 2 restaurants and a full-service spa
Mercure Manchester Norton Grange Hotel & Spa offers 81 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Rochdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy international cuisine at Grange Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Grange Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pickwick Bistro - This brasserie serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Grange Restaurant
  • Pickwick Bistro

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Chef
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe (surcharge)
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 283 out of 767 reviews
Rating 8 - Good. 255 out of 767 reviews
Rating 6 - Okay. 136 out of 767 reviews
Rating 4 - Poor. 58 out of 767 reviews
Rating 2 - Terrible. 35 out of 767 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely spa. We were there for a wedding.
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Brought my eldest daughter for some 1 on 1 mum/daughter time..from checking in with nancy who was on reception and greeted us with a smile to going to our lovely large room with bath/shower en suite( lovely bonus as we dont have bath at home) enjoyed the spa area which was also spotless n so relaxing..we decided to have a drinks in our room( we took with us) dan on the bar downstairs was lovely enough to supply us with bucket of ice and glasses even though we didnt drink in the bar which was another positive part to our stay.. we will definitely visit more often and highly recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At best a 2* Hotel
This hotel is old and shabby, a bit dilapidated
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohamed Shaheed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in great location, very clean and tidy.
It was amazing. We went for short stay. Still enjoyed the place and atmosphere. Very good location.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very friendly reception staff great smile.
Stayed 1 night in Oct 2024

4/10 Poor

james

Business traveller
Disliked: Staff & service
what you see isn't what you get
vans parked in front of front door on a night as they get broken it to in carpark. this makes it hard to exit the hotel to get to the carpark and also creates a fire escape hazard. mentioned this to reception but not bothered. stayed in 2 different class of rooms and none as pictured so don't expect the toiletry's pictured in the Privilege room or the 2 chairs and table in the standard room. in restaurant i ordered a starter and main for them to come back half hour later saying the starter wasn't available so i said i would have the main and maybe have cheese board after. i waited and waited for someone to come ask after main and eventually give up
Stayed 1 night in Oct 2024

6/10 Okay

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as pleasant as the photos show.
Not as pleasant. Asked for a double room and they put 2 single beds together and they were not even equal. Just useless.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Mecure Norton Grange overnight stay.
Very nice greeting on reception. Only negative we had waited 5 minutes at reception to order a taxi. On arrival the reception lady bypassed myself and my wife to book a bunch of ladies in who had only just arrived. That was more important to her than looking after our needs. She knew we had waited but felt booking in people was more important. She just gave us the taxi number to ring. She even said I need to book these people in first. Even though they had just arrived. My feedback, please get your priorities right. All guests are importing, not just those arriving.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Mixed review
There are some great things about the hotel and some not so good. The great was the staff particularly the receptionists. Spa and room very nice, lovely hot shower. However there was a connecting door between my room 102 and the one next door and no sound proofing, so I could hear their conversations and tv quite clearly. Plus their light shone through into my room. It kept me awake. At dinner I ordered mussels but was given mushrooms. No explanation or apology. It was very nice but not what I ordered. A sign in the restaurant said to wait to be seated but no one came and staff then told me that they weren’t operating that system and you had to order at the bar. That’s fine but you need to say so when people walk in.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Fabulous Stay
Great check in and the guy was very helpful and told me all about the hotel. I have visited numerous times. I think the bar has be done out. We love the spa and we ate in the restaurant this time and the fish and chips was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Booked last minute for hotel with a pool, what a great surprise, had a whole heat and ice experience available complimentary with stay. Bedroom was really comfortable and the hotel was fresh. Lots of parking for large vehicles too
Stayed 1 night in Oct 2024

10/10 Excellent

Isabelle

Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Matt

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

philip

Business traveller
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wow how poor
Put into a box room of which was not fit for purpose as a double room as 2 single beds were put together and had a single bed head board, worst room ive ever stayed in and will not be returning
Stayed 1 night in Sep 2024

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic thermal suite, very clean, hot and relaxing.
Stayed 1 night in Sep 2024

10/10 Excellent

Michala

Liked: Property conditions & facilities, room comfort
Had a lovely time hotel and staff very friendly
Stayed 2 nights in Sep 2024

6/10 Okay

Carla

Stayed 1 night in Sep 2024

10/10 Excellent

Gina

Stayed 1 night in Sep 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room not very well kept
Stayed 2 nights in Sep 2024