With a stay at Quest Newcastle West in Newcastle (Newcastle West), you'll be within a 5-minute drive of Newcastle Showground and Newcastle Civic Theater. .This luxury aparthotel is 2.1 mi (3.4 km) from Newcastle Beach and 2.3 mi (3.7 km) from Nobbys Head Beach.
Newcastle International Sports Centre - 5 min drive - 3.9 km
John Hunter Hospital - 8 min drive - 6.8 km
Newcastle Beach - 9 min drive - 3.4 km
Getting around
Newcastle Interchange Station - 2 min walk
Newcastle, NSW (NTL-Williamtown) - 25 min drive
Restaurants
McDonald's - 10 min walk
KFC - 7 min walk
King Street Hotel - 9 min walk
Harrys Schnitzel Joint Marketown - 9 min walk
Brew Tales - 7 min walk
About this property
Quest Newcastle West
Luxury aparthotel in Newcastle with a fitness center
Quest Newcastle West offers 78 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.
Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 78 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided on weekdays only.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This aparthotel also features a television in a common area, barbecue grills, and a banquet hall.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this aparthotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Languages
English
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Uncovered parking on site (AUD 35 per day)
Limited on-site parking
Wheelchair-accessible parking available
Family friendly
Cot: AUD 5 per night
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Toaster
Water dispenser
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 45 per night
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with digital channels
Netflix
Streaming services
TV in common areas
Outdoor areas
Barbecue grill
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business centre
Conference space
Desk
Meeting room
Climate control
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Housekeeping (weekdays only)
Iron/ironing board
Limited-hour front desk
Luggage storage
Safe
Safe at front desk
Vending machine
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
78 units
Banquet hall
Built in 2017
Water dispenser
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 3.50 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 5.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Uncovered self parking fee: AUD 35 per day
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 5.0 per night
Rollaway bed fee: AUD 45.0 per night
Credit card charges are subject to a surcharge of 3.50 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for use of the sofa bed in the guestrooms.
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West
Quest Newcastle West Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 199 out of 325 reviews
10 - Excellent
199
Rating 8 - Good. 83 out of 325 reviews
8 - Good
83
Rating 6 - Okay. 29 out of 325 reviews
6 - Okay
29
Rating 4 - Poor. 8 out of 325 reviews
4 - Poor
8
Rating 2 - Terrible. 6 out of 325 reviews
2 - Terrible
6
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Maureen
Travelled with group
3 Jan 2025
Liked: Cleanliness, room comfort
Quest hotel Newcastle
Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
Our studio was great. Neat & modern. But was on the ground floor so no view and airless. Staff excellent. Parking options. Very quiet, close to light rail station. 8/10
Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great
Shellie
Stayed 1 night in Oct 2024
10/10 Excellent
Stephanie
26 Oct 2024
Liked: Cleanliness, room comfort
Staff, hotel and location were all great!!
Stephanie
Stayed 1 night in Oct 2024
10/10 Excellent
Sacha
23 Oct 2024
Liked: Cleanliness, room comfort
Great stay - shame it was only one night
We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.
The Staff were so friendly and welcoming. Also... your bathrooms were beautifully maintained :0). We will be back! Thank you.
Tina. Megasealed Newcastle.