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I mentioned to the hotel it was our anniversary, they gave us a room with a balcony, box of chocolates and a card.
The bar staff were very good, a lady in particular was amazing, Grace, so friendly & chatty.
Amazing Beatles inspired hotel steps away from the Cavern club! Service was superb, hotel was very clean and beds very comfortable! Enjoyed the music, and Beatles memorabilia
Great hotel just in the correct place for our trip
Peter
Stayed 2 nights in Dec 2024
4/10 Poor
Mike
Travelled with partner
20 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having an issue of the water randomly turning off for the hotel, and only finding out about it via a sign on arrival, is poor service, honesty and etiquette.
Made worse by, of course, it happening while I’m in the middle of showering and rushing to get ready for an event..
Hotel was excellent
Bar was excellent just understaffed around happy hour when it was at its busiest
Beautiful decor and rooms
Some of the rooms we booked did not have windows but not a biggie
Best location possible