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Harbour Hotel Richmond

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harbour Hotel Richmond

Cocktail bar
Indoor pool
Outdoor spa tub
Double Room
Cocktail bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    3 min walk
  • Richmond Bridge
    15 min walk
  • Richmond Green
    17 min walk
  • London (LHR-Heathrow)
    34 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement)

Double Room (Cosy Basement)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Richmond

With a stay at Harbour Hotel Richmond in Richmond (Ham, Petersham and Richmond Riverside), you'll be within a 5-minute drive of Thames River and Royal Botanic Gardens, Kew. .This spa hotel is 5.8 mi (9.4 km) from Kensington High Street and 6.2 mi (10 km) from Westfield London Shopping Centre.

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 4 min drive - 2.7 km
  • Twickenham Stadium - 8 min drive - 5.1 km
  • Syon Park - 10 min drive - 7.1 km
  • Hampton Court Palace - 14 min drive - 9.0 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Georgian Richmond hotel in Ham, Petersham and Richmond Riverside with a full-service spa
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this Georgian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at The Gate, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 20.00 for adults and GBP 20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Gate
  • Gates Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 743 reviews" "
Rating 8 - Good. 224 out of 743 reviews" "
Rating 6 - Okay. 103 out of 743 reviews" "
Rating 4 - Poor. 57 out of 743 reviews" "
Rating 2 - Terrible. 22 out of 743 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live 20 minutes away from Richmond but decided to have a short escape with the family because Richmond is such as nice place to visit. Good vibe, family friendly, lots of parks, good atmosphere at night especially friday saturday. The hotel is very nice, i travel alot abroad and wish i could get a similar quality for hotels that are usually more expensive and smaller with fewer facilities. Good staff, helpful friendly and clean bedrooms. Highly recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

D'Wayne

Stayed 1 night in Aug 2024

8/10 Good

Mr J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
It was the second time we had stayed here. Overall sevice was good, although breakfast service the first morning was somewhat slow but was spot on the second day. Only point on condition of the bathroom, the bason tap was loose, i did mention but was not a show stopper. Overall a good stay, staff friendly and good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location , nice spacious room. No view as it has a window facing a wall but it lets light in. We didn't require a room with a view as it was a place to stay whilst out in Gunnersbury park. Has lovely Bramley toiletries. It is ideal for walking to Richmond Town centre and th park is on your door step.
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for both business and pleasure
Stayed 2 nights in Aug 2024

8/10 Good

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
A little bit disappointing
The hotel is nice with friendly staff. But a few issues, in the Spa one of the hot tubs weren't working. The rails on the steps to the hot tub were loose, and a bit precarious. One night in our room, the air conditioning failed, and we were give n a hand fan. Whilst we had a discount given on the price, at the price and location, they just need to pay attention to the finer details.
Stayed 3 nights in Aug 2024

6/10 Okay

Adrien

Liked: Cleanliness, amenities
Property and menu need attention.
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and the style of bed. Room was very warm and homely.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

2/10 Terrible

Lucia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Stayed 1 night in Jul 2024

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel. Amazing bar restaurant area, lovely outdoor spot when it’s sunny. The pool and spa area is top draw, I used it both before checkout and the next morning. Peaceful and tranquil - to be included in the hotel price it is amazing Will stay again
Stayed 1 night in Jul 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent find
Excellent location and within walking distance of Richmond Park. The hotel is fresh and feels very new with an excellent terrace and rooms are large and pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2024

6/10 Okay

Cherisse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely overall however with small outdoor area being open to the public and the weather being nicer than usual it’s like trying to find a parking space in a shopping centre on a Saturday afternoon. The room that sleeps 3 with the sofa bed was decorated well, the bed could do with a topper change, it had a dip in it on one side and the Vanity chair had stains in it. The food was/is priced highly, dinner was far better than the lunch. I would suggest going out for lunch. With it being so popular online I think it over crowded so maybe visiting in the week would be a better experience.
Stayed 1 night in Jul 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambiance. Easy walk into Richmond but not so easy on the way back.
Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but generally very nice stay
We had a superior room but were initially put in a basement room which was very dark with very little natural light and 2 lights didn’t work but after going back to reception we were quickly moved to one on the next floor that had plenty of natural light but no view which was acceptable. The spa was a big highlight, very clean great facilities with a good size pool and 3 hot tubs and also well maintained with staff regularly checking water quality. Bed very comfy and room nice but could have been bigger. Staff were nice and helpful, restaurant looked good but didn’t use it. Would definitely stay again but at the prices of the rooms which are very high would have to weigh up the value for money
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in London I treat myself to a couple of nights here. The staff are great the rooms are so comfortable and well provisioned. The spa facilities are great after a long hike in Richmond Park or a day seeing London.
Stayed 1 night in Jun 2024

10/10 Excellent

Billy

Stayed 1 night in Jun 2024

8/10 Good

Adina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at Harbour Hotel ! The vibe , the area and the atmosphere is relaxed and joyful . The hotel is a beautiful english heritage . Helpful staff . Loved the spa amenities outside and the restaurant garden seats .
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in Jun 2024