See all properties
Save

Cerulean Tower Tokyu Hotel

5.0 star property

Photo gallery for Cerulean Tower Tokyu Hotel

Executive Suite with Lounge Access, Non Smoking
Property amenity
Premium bedding, down duvets, minibar, in-room safe
Yoga
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Shibuya Crossing
    ‪7 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for [September 2024 Renovated] Cerulean Double Room, Non Smoking

[September 2024 Renovated] Cerulean Double Room, Non Smoking

[September 2024 Renovated] Cerulean Double Room, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (FUJI) with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Junior Suite (FUJI) with Lounge Access, Non Smoking

  • City view
  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Corner King Room, Non Smoking

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Superior King Room, Non Smoking

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Non-Smoking

Deluxe King Non-Smoking

Deluxe King Non-Smoking

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner King Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Corner King Non-Smoking

  • City view
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean King Room, Non Smoking

[September 2024 Renovated] Cerulean King Room, Non Smoking

[September 2024 Renovated] Cerulean King Room, Non Smoking

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Suite with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 59.5 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Family Room (Adjoining Room)

Premium bedding, down duvets, minibar, in-room safe

Family Room (Adjoining Room)

  • City view
  • 75 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Twin Room, Non Smoking, Corner

Twin Room, Non Smoking, Corner

Twin Room, Non Smoking, Corner

  • City view
  • 49.6 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for [September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

  • City view
  • 49 sq m
  • Sleeps 5
  • 1 Large Twin Bed

View all photos for King Non-Smoking

King Non-Smoking

King Non-Smoking

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner Suite with Lounge Access, Non Smoking

Deluxe Corner Suite with Lounge Access, Non Smoking

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite with Lounge Access, Non Smoking

Junior Suite with Lounge Access, Non Smoking

Junior Suite with Lounge Access, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room with Lounge Access, Non Smoking

Executive Double Room with Lounge Access, Non Smoking

Executive Double Room with Lounge Access, Non Smoking

  • City view
  • 26.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Non-Smoking

  • City view
  • 36.4 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for [September 2024 Renovated] Cerulean Queen Room, Non Smoking

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • City view
  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Suite with Lounge Access, Non Smoking

Corner Suite with Lounge Access, Non Smoking

Corner Suite with Lounge Access, Non Smoking

  • City view
  • 86.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Non-Smoking

Superior King Non-Smoking

Superior King Non-Smoking

  • City view
  • 36.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Corner King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Corner King with Lounge Access, Non Smoking

  • City view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room, Non Smoking

  • City view
  • 26.4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive King with Lounge Access, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • City view
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Grand Room, Non Smoking

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

  • City view
  • 63 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Executive Twin with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Twin with Lounge Access, Non Smoking

  • City view
  • 36.4 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Superior King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Superior King with Lounge Access, Non Smoking

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Lounge Access, Non Smoking

Executive Suite with Lounge Access, Non Smoking

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 72.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Corner Twin with Lounge Access, Non Smoking

Executive Corner Twin with Lounge Access, Non Smoking

Executive Corner Twin with Lounge Access, Non Smoking

  • City view
  • 49.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Deluxe Twin with Lounge Access, Non Smoking

Executive Deluxe Twin with Lounge Access, Non Smoking

Executive Deluxe Twin with Lounge Access, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Deluxe King with Lounge Access, Non Smoking

Executive Deluxe King with Lounge Access, Non Smoking

Executive Deluxe King with Lounge Access, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 Large Twin Bed

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Similar properties

View from room

Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1566)
The price is NZ$548
for 1 room
includes taxes & fees
11 May - 12 May
Shibuya Excel Hotel Tokyu

About the area

Tokyo

In the heart of Tokyo, Cerulean Tower Tokyu Hotel is within a 5-minute drive of Shibuya Crossing and National Stadium. .This luxury hotel is 3 mi (4.9 km) from Tokyo Tower and 3.8 mi (6.1 km) from Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 7 min walk - 0.6 km
  • National Stadium - 4 min drive - 4.0 km
  • Tokyo Tower - 5 min drive - 4.9 km
  • Tokyo Imperial Palace - 5 min drive - 6.1 km
  • Meiji Jingu Shrine - 7 min drive - 4.4 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪WHITE GLASS COFFEE TOKYO - ‬2 min walk
  • ‪初つぼみ渋谷店 - ‬4 min walk
  • ‪中華食堂一番館渋谷桜丘町店 - ‬1 min walk
  • ‪たんと - ‬4 min walk
  • ‪CHIMNEY COFFEE - ‬1 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants and a full-service spa
Cerulean Tower Tokyu Hotel offers 404 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, セルリアンタワー フィットネスクラブ＆カージュラジャ ザ ビューティスパ. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Make yourself at home in one of the 404 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at COUCAGNO, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled carpet cleaning in the executive lounge will take place on July 29, 2025, from 10:30 AM to 2 PM. Guests can expect to hear noises during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1243 out of 1534 reviews
Rating 8 - Good. 189 out of 1534 reviews
Rating 6 - Okay. 56 out of 1534 reviews
Rating 4 - Poor. 30 out of 1534 reviews
Rating 2 - Terrible. 16 out of 1534 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Stayed 5 nights in Jan 2025

10/10 Excellent

Yanira, San Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel it made our trip so much easier and convenient to everything you want to see or eat in Tokyo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Beautiful, clean and quiet hotel. Room was spacious with great amenities, 10/10 would stay again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear view of Mt Fuji from our window. Rooms were cosy, comfortable & clean. We really enjoyed our stay.
Stayed 3 nights in Jan 2025

2/10 Terrible

Irma

Stayed 3 nights in Jan 2025

10/10 Excellent

Chie

Stayed 2 nights in Jan 2025

4/10 Poor

courtney

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not Worth It

This hotel location is amazing for locating. It is priced like a 5 star hotel (way over valued for what you actually get), looks like a 3.5 star, the employees treat you like a 2 star. Spend the same amount of money and stay somewhere nicer. Japan felt like all the people were the kindest. Until you get to this hotel and are meet with COLDNESS.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view from the bath room
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Stayed 5 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the rooms were clean and very comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Will stay again.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to walk to shopping & restaurants. Beautiful view of mt Fuji from our room on clear days.
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent!
Stayed 3 nights in Jan 2025

10/10 Excellent

koh

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very comfortable and very convenient location
Stayed 6 nights in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was top notch and a great location close to everything.
Stayed 5 nights in Oct 2024

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort

Amazing and well worth the price

AMAZING stay - probably the best hotel we have been to. Beds were super comfortable and we fell asleep instantly. There were so many perks and restaurants in the hotel, including a full equipped gym which was a huge plus. We honestly didn’t need to leave the hotel at that point. We stayed at the newly renovated floor and loved every bit of it! Immaculate views from the top floor and super modern.
Stayed 4 nights in Jan 2025

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch Out for High Cost

I had a bad experience in the restaurant asking for a Coca Cola. The staff never told me how much it would cost and it seemed absurd to pay $9.00 for a glass of soda on top of the high cost hotel. When I questioned the front desk, I was told "This is legal." I would be cautious about returning to this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024