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Shibuya Excel Hotel Tokyu

4.0 star property

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from room
Reception
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Hachikō Memorial Statue
    ‪1 min walk‬
  • Shibuya Crossing
    ‪3 min walk‬
  • Cerulean Tower
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

  • 34 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room, 1 Bedroom

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1000)
The price is NZ$894
for 1 room
includes taxes & fees
18 Mar - 19 Mar
SHIBUYA STREAM HOTEL

About the area

Tokyo

Shibuya Excel Hotel Tokyu is centrally located in Tokyo, a 3-minute walk from Shibuya Crossing and a 4-minute drive from National Stadium. .This luxury hotel is 2.8 mi (4.6 km) from Tokyo Tower and 3.6 mi (5.8 km) from Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 3 min walk - 0.3 km
  • National Stadium - 4 min drive - 3.7 km
  • Tokyo Tower - 5 min drive - 4.6 km
  • Tokyo Imperial Palace - 5 min drive - 5.8 km
  • Meiji Jingu Shrine - 7 min drive - 4.1 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury hotel with 2 restaurants and a 24-hour front desk
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 408 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (108 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Free bottled water
  • Fridge

More

  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1048 out of 1512 reviews
Rating 8 - Good. 332 out of 1512 reviews
Rating 6 - Okay. 75 out of 1512 reviews
Rating 4 - Poor. 35 out of 1512 reviews
Rating 2 - Terrible. 22 out of 1512 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views of the area. Found the room and amenities a bit dated but adequate. Check in and staff were excellent and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admittedly a little barebones/simplistic for the price, but the price is what you pay for the amazing location in the heart of Shibuya. We even had a narrow view of the crossing from our room which wasn't expected/advertised in the room detail at all which was a pleasant surprise. It was pretty difficult navigating to the elevator initially but once we found it on both the 1st & 3rd levels we had no problems going forward - the 1st floor one especially is really tucked away but very handy!
Stayed 5 nights in Nov 2024

10/10 Excellent

BILL

Liked: Staff & service, property conditions & facilities, room comfort
Royal housekeeping services!
We were thrilled with the room services from housekeeping who saw to every detail of our comfort…
Stayed 5 nights in Nov 2024

8/10 Good

THUY

Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for everything..
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything. Awesome location! Right on Shibuya Scramble crossing. Lots of places where to eat and have fun.
Stayed 5 nights in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and just an escalator/elevator ride down to Hachiko Statue and the Shibuya station. Very close and walkable to all of the food, shops and subway, literally a 1 minute walk from everything. Highly recommend for those who have never stayed in Tokyo before, it’s a good place to start your stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Stayed 5 nights in Nov 2024

8/10 Good

Jasmin

Stayed 1 night in Nov 2024

8/10 Good

Kristy

Stayed 5 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Loida, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right to the heart of the action.
Stayed 6 nights in Aug 2024

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location being right at shibuya station, very convenient to walk anywhere or catch a train. Rooms are nice, very big bed, great views from the room as well. Bathroom is dated and the tv was small.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
The staff went above and beyond to help us in Tokyo. They arranged luggage transfer to our next location, helped us with reservations, and made sure we got where we needed to go. Their help made our trip seamless and fun!
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Location is second to non. Everything is just below the hotel from food to 7-11 to transport. Only negative part is the room. Bed abit to hard to my liking and below are too soft. Size is acceptable
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service
Great location, right next to shibuya crossing and the train station! Considering how close it was to the busy streets, it was very quiet the entire stay. The hotel required a bit of navigating to find initially, but otherwise no complaints. The staff were incredibly friendly and spoke English well. Would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Risako

Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya Excel Hotel Tokyu is a fantastic choice for anyone visiting Tokyo. The rooms are quiet and secure, offering a peaceful retreat despite being in the heart of Shibuya. The view of the iconic Shibuya Scramble is stunning, and the location is unbeatable with countless amazing restaurants nearby. Highly recommend for a comfortable and convenient stay!
Stayed 13 nights in Nov 2024

10/10 Excellent

Wai Chung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about location!
Stayed 3 nights in Nov 2024

8/10 Good

Carolyn, Mesquite

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and not at all the size it looked like in the picture. Also, has to pay additional taxes once we checked into the hotel.
Stayed 4 nights in Oct 2024