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Hotel Indigo Newcastle, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Newcastle, an IHG Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Standard Room, 2 Single Beds
Standard Room, 1 King Bed, Balcony, City View
Standard Room, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • O2 Academy Newcastle
    1 min walk
  • The Gate
    3 min walk
  • Chinatown
    3 min walk
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 24.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Balcony (Refurbished, Furnished Balcony)

Standard Room, 2 Single Beds, Balcony (Refurbished, Furnished Balcony)

Standard Room, 2 Single Beds, Balcony (Refurbished, Furnished Balcony)

  • 23.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurb, Furnished Balc)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Balcony (Super King, Refurb, Furnished Balc)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Walk In Rain Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View (Walk In Rain Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Refurbished)

Standard Room, 1 King Bed (Refurbished)

Standard Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Refurbished, Furnished Balcony)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Refurbished, Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

Room amenity

Premium Room, 1 King Bed, Accessible (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Refurbished)

Room amenity

Standard Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Refurbished)

Room amenity

Premium Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

Room amenity

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 22.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

Room amenity

Standard Room, 1 King Bed, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Room amenity

Premium Room, 2 Single Beds

  • 26.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 22.00 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Newcastle-upon-Tyne

With a stay at Hotel Indigo Newcastle, an IHG Hotel, you'll be centrally located in Newcastle-upon-Tyne, a 7-minute walk from St. James' Park and 11 minutes by foot from University of Newcastle-upon-Tyne. .This eco-certified hotel is 0.7 mi (1.1 km) from Northumbria University and 1.1 mi (1.8 km) from Quayside.

What's nearby

  • St. James' Park - 7 min walk - 0.6 km
  • University of Newcastle-upon-Tyne - 11 min walk - 1.0 km
  • Northumbria University - 12 min walk - 1.1 km
  • The Glasshouse - 16 min walk - 1.4 km
  • Quayside - 18 min walk - 1.6 km

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪The Town Wall - ‬3 min walk
  • ‪My Delhi - ‬2 min walk
  • ‪Kaspa's Newcastle - ‬1 min walk
  • ‪Wing Kee - ‬3 min walk
  • ‪Tilleys Bar - ‬2 min walk

About this property

Hotel Indigo Newcastle, an IHG Hotel

Eco-certified Newcastle-upon-Tyne hotel in Newcastle City Center with a fitness center
Hotel Indigo Newcastle, an IHG Hotel offers 148 air-conditioned accommodations with computers and safes. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and flat-screen televisions. Computers with complimentary wired and wireless internet keep you connected, and satellite programming is available for entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at Grainger Bar & Restaurant, a steakhouse which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Grainger Bar & Restaurant - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Grainger Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 15 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.50-19.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Grainger Bar & Restaurant
  • Grainger Lounge

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Handrails in stairwells
  • Smooth flooring in room

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Computer
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle, An Ihg
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle, an IHG Hotel Hotel
Hotel Indigo Newcastle, an IHG Hotel Newcastle-upon-Tyne
Hotel Indigo Newcastle, an IHG Hotel Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 1 night in Aug 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend. Loved the added addition of the balcony, especially as the room was warm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bretton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Great location and nice hotel. Parking a little tricky but lots around if required.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

4/10 Poor

Taemar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were so lovely and hospitable 10/10 for them. However, We were Disappointed we paid £100 per night and the beds were 2 singles pushed together on wheels, even though I selected “king size bed’ option, they moved around every time we got on & multiple times through the night from the slightest movement. The Woden flooring and the gap under the door meant you heard everything from the hallway - especially the echoing banging of closing doors. We heard good things about the refurbished rooms but we stayed on the first floor.missing covers on the shower dials and a really dusty wardrobe I had to wipe down myself before storing clothes. The floors seemed to have not been hoovered or mopped as our feet got covered in dusts when we took our shoes and socks off. The hotel is an idea location and good base but the room quality and beds made the stay feel not worth the money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated
Lovely hotel central to all local amenities lovely service room was bright and recently renovated which was an added bonus
Stayed 1 night in Jul 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Not worth it, poor night sleep and cheap bedding
There is plenty of parking at the hotel and the reception and bar area is lovely. For me the rooms are poor, the bed is not comfortable, the bedding felt cheap, the pillows had no puff in them and the room was really hot. I had a really poor night sleep
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location
The location of this Hotel is perfect and easy to get to and park. We spent a couple of days here to watch England play in the euro final and had a great time. The first days breakfast however was not good. The Chef on duty over cooked the egg, black pudding and the bacon was worst than leather. The service was also very poor, my wife asked for brown sauce (twice), it arrived after she finished her meal, and I asked for a second coffee and am still waiting. The second day was much better, but it does appear that the staff operate in a haphazard way, ie there is no continuity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for station and all things city centre
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lynn

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dr Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the hotel for 11 years now and we were pleasantly surprised to see a complete refurbishment of the reception and rooms when we arrived! Room was excellent as was the food and staff!
Stayed 4 nights in Jul 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining staff were the best in England!
Stayed 2 nights in Jul 2024

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Excellent hotel
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean, comfortable and well presented hotel! Everyone has been really nice and helpful!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alistair

Stayed 2 nights in Jun 2024

10/10 Excellent

John

Great hotel and location
This hotel is in a great location, its clean, modern and the staff are great. What more could you ask for.
Stayed 1 night in Jun 2024

10/10 Excellent

SIN TING

Travelled with family
The location is very good, very close to the train station.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Another excellent return stay. Nice to see hotel being refurbished. Very friendly and attentive staff. Breakfast excellent. Great location
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
The Good: The staff were excellent. Very polite and courteous. Hotel was very central in location. The Bad: Parking - it was not clear that parking was an additional charge and this put the cost for 1 night to £197.00 The Room: The room was tired. Paint missing from doors and fixtures. The bed was awful and dipped in the center - sleep quality was poor. Food: Had a full english breakfast. Tasteless. Summary - not good value for money, would not recommend and behind a premier inn for standard of room
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel, hitchin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most astounding aspect was the bundles of energy who dealt with welcoming me to breakfast. So positive - it was impossible not to smile. The breakfast itself was good. More generally, staff attitude could not be more friendly. The room was very comfortable and quiet. I would have liked a bat, but the shower is very good. I have stayed here previously (not sure under the current brand name) - if you do have a room close to the lifts, you do get night time noise. The car parking facilities are tight - I have an SUV (and therefore I probably deserve any resulting problems) and the parking bays are small. My main take aways from this hotel is good location, nice rooms but mostly great staff attitude.
Stayed 1 night in Jun 2024