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London Heathrow Marriott Hotel

4.0 star property

Photo gallery for London Heathrow Marriott Hotel

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View from property
Bar (on property)
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪18 min drive‬
  • Hampton Court Palace
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (High Floor)

Pillow-top beds, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hayes

Located in Hayes (Heathrow Villages), London Heathrow Marriott Hotel is within a 15-minute drive of Kempton Racecourse and Twickenham Stadium. .This eco-certified hotel is 8.3 mi (13.4 km) from Hampton Court Palace and 8.5 mi (13.7 km) from Windsor Castle.

What's nearby

  • Stockley Park - 6 min drive - 4.6 km
  • Twickenham Stadium - 13 min drive - 8.6 km
  • Windsor Castle - 13 min drive - 13.7 km
  • Thorpe Park - 18 min drive - 15.9 km
  • Hampton Court Palace - 19 min drive - 13.4 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬12 min drive
  • ‪United Club - ‬11 min drive
  • ‪Steak & Lobster - ‬3 min walk
  • ‪Bijou Bar - ‬4 min walk
  • ‪The Pheasant - ‬8 min walk

About this property

London Heathrow Marriott Hotel

Eco-certified hotel with a fitness center and a sauna
London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 393 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Italian cuisine at Carluccio's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hayes? This hotel has 10107 square feet (939 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Carluccio's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carluccio's

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,107 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per day (rates may vary)
  • Self parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heathrow Marriott Hotel
Heathrow Marriott Hotel London
London Heathrow
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel
London Marriott
London Marriott Hotel Heathrow
Marriott Hotel Heathrow
Marriott Hotel Heathrow London
London Heathrow Marriott Hayes
London Heathrow Marriott Hayes, UK - Greater London
Hayes Marriott
Marriott London Heathrow Hotel Hayes
Marriott Hotel London Heathrow
London Heathrow Marriott
London Heathrow Marriott Hotel Hotel
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel Hotel Hayes

London Heathrow Marriott Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 807 out of 1216 reviews
Rating 8 - Good. 234 out of 1216 reviews
Rating 6 - Okay. 96 out of 1216 reviews
Rating 4 - Poor. 38 out of 1216 reviews
Rating 2 - Terrible. 41 out of 1216 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kristan

Travelled with partner
Liked: Cleanliness, staff & service
Why would they think no one wants to use the pool/hot tub/sauna on new years eve? Shut them down entirely too early, couldn't even get in a soak after 5 hours of travel from Dublin. Spicy marinara with arancini was ice cold. No tubs in bathrooms so couldn't even soak my swollen knee in my own room! Literally booked this hotel for the hot tub after a long travel day. Bed was uncomfortable too. Best part was being close to the airport for our 1315 flight so we didn't have to rush.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel seemed modern, clean and well-maintained. Staff were very helpful and everything was handled without fuss. Will definitely use this hotel again for Heathrow layovers.
Stayed 1 night in Jan 2025

4/10 Poor

Marjorie

Liked: Staff & service
Poor rating because bed was terrible. It had a deep trench running down the mattress that made for an awful night’s sleep. I advised the front desk that no other guest should be assigned to the room until the mattress was replaced.
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Stephen P

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not convenient to airport and terrible service
Horrific stay. First this hotel doesn’t participate in the bus shuttle program from Heathrow. Their recommendation is take public transit bus or Uber even though it’s an “airport hotel.” Nothing in the material tell you about this problem so we waited in the cold and rain only to find out they don’t participate with bus program. Got in late and famished and their room service took an hour and a half. Twice the time they said. No on picked up the phone at room service or operator and so had to walk down to the desk. Food came uncovered and the soup was cold. Trying to get someone to resolve was nearly impossible.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Really well maintained room and facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay met our needs for overnight accommodation prior to flying back to Australia
Stayed 1 night in Jan 2025

10/10 Excellent

saravanan, chapel hill

Stayed 1 night in Nov 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for Heathrow
Hotel was excellent, the breakfast in particular. Only minor complaints were the beds were a little uncomfortable and the pool was over chlorinated and our eyes were burning within a few minutes.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommendation
Excellent overnight stay Close to airport Looked and felt like 5 star
Stayed 1 night in Jan 2025

10/10 Excellent

Shiva Rama Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation nearer to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management and the people are very helpful and friendly here ! Great place !
Stayed 1 night in Dec 2024

8/10 Good

LAUCHLAND

Stayed 1 night in Sep 2024

10/10 Excellent

Halil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Otelin yeri havaalanı yanında gibi gözüküyor ama otobüsle gelmek zorundasın veya Uber’le gelmek zorundasın onlar da çok pahalı biraz ulaşım sıkıntısı var yoksa otel çok güzel hiçbir sorun yok
Stayed 1 night in Dec 2024

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay near LHR
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as result of an unexpected layover. The hotel is nice, but the bed is pretty firm. I found it uncomfortable.
Stayed 1 night in Dec 2024

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like that they advertised that they had a gym when it was closed. It had been closed for several days before I made my reservation (and I selected the hotel because they had a gym). I didn't find out that the gym was closed until after check-in and only because I asked about what time it would close that evening. When I raised this as an issue they said they couldn't do anything about it. They also told me it was Expedia's responsibility to address the issue. They weren't any help either.
Stayed 1 night in Dec 2024

2/10 Terrible

wes

Stayed 1 night in Dec 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
lovely girl at reception when we checked in. Food snd service was great at the restaurant. The only really disappointing thing was the pool was closed as this was the main reason for booking this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel made by the friendly staff, really made a big difference to our short stay.
Stayed 1 night in Dec 2024

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Everything's good except the food is mediocre
Stayed 4 nights in Dec 2024

10/10 Excellent

MARIA CHERRYLL

Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

DENISE

Stayed 1 night in Nov 2024

2/10 Terrible

Kuldipak

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024