DoubleTree by Hilton York

4.0 star property

Photo gallery for DoubleTree by Hilton York

Exterior
Courtyard
Lobby
Reception
Café

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
St Maurices Road, York, England, YO31 7JA
  • Place, York Minster
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Place, Jorvik Viking Centre
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

Two Room Family Room

  • Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed

7.4 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Twin Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

Similar properties

About the area

York

With a stay at DoubleTree by Hilton York, you'll be centrally located in York, within a 10-minute walk of Shambles and York Minster. .This hotel is 1 mi (1.6 km) from Jorvik Viking Centre and 1 mi (1.7 km) from York Dungeon.

What's nearby

  • York St. John University - 3 min walk - 0.3 km
  • York Minster - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York Christmas Market - 9 min walk - 0.8 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪Black Swan Inn - ‬5 min walk
  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪St Anthony's Hall Garden - ‬4 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪The Viceroy of India - ‬2 min walk

About this property

DoubleTree by Hilton York

Hotel with a restaurant, 5-minute walk to Shambles
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 143 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Reviews

DoubleTree by Hilton York Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 388 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 103 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

Reviews

8/10 Good

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly welcome

Lovely staff and great facilities. Beds very comfy. Parking was offsite but not far to walk. Central for all the sites.
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and location good, room run down
Stayed 2 nights in Aug 2025

8/10 Good

Mary-Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all that the City has to offer. Parking is available but limited. Room was comfortable and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
I was given a room on first floor , but then discovered I had 3 more flights of stairs to get into my loft style room ,the air conditioning couldn't cool the room down and it was very uncomfortable even with a fan.
Stayed 3 nights in Aug 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for York. Room was clean, tidy and spacious for 2 people. Air con was not working, but fans provided by reception. We did manage to secure parking, but there is limited parking first come first serve. Make sure you look up back up options and don't rely on the hotel parking. I would definitely stay here again, highly reccomend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kuldip

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely.
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Telford

Liked: Staff & service
Disliked: Property conditions & facilities
It’s seen better days. The room I stayed in was very rundown. I was constantly disturbed on the Sunday night by rowdy guests in and out of rooms on my corridor - the doors are the type that slam themselves shut. The reception and breakfast areas are well-maintained, the staff were polite and the breakfast was fairly extensive and very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was just excellent
Stayed 1 night in Aug 2025

4/10 Poor

Louise Russ

Travelled with family
Disliked: Amenities, property conditions & facilities
We were in the Townhouse next door. Wifi not available, aircon broken, room was hot and very noisy, and noisier if windows are open as it is right on the street. Breakfast was just okay. Staff were friendly and mostly helpful. I would not stay here again. I expected better from Hilton.
Stayed 2 nights in Aug 2025

6/10 Okay

Laureen

Travelled with group
Disliked: Property conditions & facilities
Phone did not work. Was fixed next day. The light over sink in bathroom did not work. Shower leaked onto floor but was fixed next day. Air conditioner marginal.
Stayed 2 nights in Aug 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
Easy access for getting to the shops reasonable car parking
Stayed 1 night in Aug 2025

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city. Central location. Tons of restaurants and shopping nearby. Welcoming and helpful staff. Could use a shelf in bathroom, since nowhere to place change of clothes or toiletries. Water from shower splashes everywhere. Otherwise great!
Stayed 2 nights in Aug 2025

2/10 Terrible

Wouter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hilton continues to decline. This was a family room clearly had problems with mould and mildew. AC not working and perhaps the worst bed for lumpiness I have ever seen. The door to the corridor for the room was also barely holding on for life. Just. Simply. Awful.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Travelled with family

Ok stay but issues

Lovely hotel in communal areas. Bedroom and rest of hotel tired and repairs are visible furniture and carpets in room old and warn out. Ripped off at the bar when asked for a glass of wine and was charge £14 whoch when you ask for their cheapest is a little extreme. Noisy with carts moving cleaning and bins outside at 5.30am woke everyone up.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea, Okotoks

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent check in and massive room!! Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was on main road next to traffic lights . Very noisy
Stayed 2 nights in Jul 2025

2/10 Terrible

Liam

Disliked: Property conditions & facilities
No air conditioning, no window
Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a really good position for getting into the city, with many bars and restaurants very close by, parking onsite is a little expensive (in my opinion) £25 per night. We found a parking spot 5 minutes walk away for £9 overnight, other than that definitely recommend this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Mark

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This property is overpriced.
Stayed 1 night in Jul 2025

8/10 Good

Heleana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
First time staying at the Double Tree On arrival, VERY limited parking (16 spaces), so I would recommend to park in the carpark around 3 minutes walk away Staff were very friendly and approachable! We stayed in a a cosy room, I would say that the room needs updating. I noticed staines and lifted areas on the carpet, chips on the furniture, and the bedside drawer was broken. Apart from that, the room was clean and the bathroom was stocked with all the amenities you need The location was great, very quick walk straight into the city :)
Stayed 2 nights in Jul 2025