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DoubleTree by Hilton York

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton York

Bathroom
Reception
View from room
Exterior detail
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York St. John University
    4 min walk
  • Shambles
    5 min walk
  • York Minster
    6 min walk
  • Leeds (LBA-Leeds Bradford)
    57 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Radisson Hotel York

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1002)
The price is NZ$389
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Radisson Hotel York

About the area

York

With a stay at DoubleTree by Hilton York, you'll be centrally located in York, within a 10-minute walk of Shambles and York Minster. .This hotel is 1 mi (1.7 km) from York Dungeon and 1.1 mi (1.8 km) from Merchant Adventurers' Hall.

What's nearby

  • Shambles - 5 min walk - 0.5 km
  • York Minster - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 10 min walk - 0.9 km
  • York Dungeon - 10 min walk - 0.9 km
  • York National Railway Museum - 19 min walk - 1.7 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

Hotel with a 24-hour fitness center, a quick walk to Shambles
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 143 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (GBP 15.00 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 14.95 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
M&H Trip to York
The staff was very helpful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Really great stay stunning hotel beautiful room, delicious food amazing location
Stayed 1 night in Aug 2024

6/10 Okay

David, Hounslow West

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities
Very nice, friendly staff, great location
Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient, friendly & clean
2 adults and a 16 yr old so needed 2 proper beds not a campbed -sofa bed etc so this was great 2 doubles in same room . Room 74 was in attic so only 3 skylight windows - was very hot uncomfortable air conditioning couldn’t cope . Plumbing needed maintenance!. However was clean, friendly staff and very convenient to Minster and shambles. Definitely stay again - York parking is expensive so do your homework!
Stayed 1 night in Aug 2024

6/10 Okay

David, Victoria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There is a lot to recommend this hotel, but there are some serious issues that make me question its four star rating. We arrived on a hot summer day to find the air conditioning in our room not working and most of the windows sealed shut. Temperature in the room was over 85 degrees. Eventually fans were provided and a locked balcony door opened, making the room habitable but only barely. No effort was made to composite us for the inconvenience. Much of the hotel needs renovations and updating. Some of the serving staff in the restaurant were rude. The breakfast was very good, the location of the hotel great for touring York. It’s a shame the overall experience was subpar.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, helpful
We stayed for one night the staff were helpful and so friendly. The room was lovely and clean. We enjoyed the breakfast the next morning it was beautiful thank you
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Disappointed 2 night stay
Was disappointed with this stay. Room was a trek to get to. Down a corridor, then out a door, in another door and back in then up a flight of stairs. All doors shut with a bang. So very noisy. Bath mat had hairs on it. Room wasn’t tidied on our next day. Ran out off toilet paper. Just very disappointed
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Overall lovely staff, large comfy room, pleasant staff, very clean, brilliant breakfast. It was great that we got to leave our suitcases on site after checking out so we could have more time to look around!
Stayed 1 night in Jul 2024

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service
The hotel is made up of a curious arrangement of small buildings, so your experience will differ depending on your assignment. We had a 'family room' (living room with two hideabeds, and a separate bedroom with queen bed) located in a back building, up a set of stairs to a shared landing, then another set of stairs up to the attic suite. The unit was average: quite worn, musty, creaky floors, toilet that took 3 or 4 flushes to get going, no windows just opening skylight windows in the rooms. We had a strange situation where we took one of the hideabed's wiry mattresses and piled it on the other hideabed to make a passable level of comfort. When we were out for the day the staff disassembled the bed, stripped the linens, threw my daughter's clothes on the floor, and folded up both of the hideabeds so that when we returned, our daughter didn't have a bed! The front desk couldn't explain, but someone came out right away and made up one of the beds again. We were happy to move on to our next hotel, but to this hotel's credit the staff were nice and helpful, and the location next to the Shambles is probably one of the best in York.
Stayed 2 nights in Jul 2024

4/10 Poor

P. Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A very basic hotel, think higher-end motel. The room is sparse, the only amenity being a wall-mounted TV; no fridge, no WIFI, zero surfaces in the bathroom to put your stuff on, mould growing on the caulk around the bathtub. The staff is pleasant and cheerful. The breakfast buffet is plentiful and well stocked.
Stayed 1 night in Jul 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Welcoming, clean and comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Pauline

Stayed 1 night in Jul 2024

10/10 Excellent

Robindar

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING LOCATION / STAY / STAFF.
Really can’t say enough about the location, quality of the beds / rooms and the amazing staff. So many novice travelers (especially Americans) complain about the silliest thing. If you can’t even yourself here. Don’t travel.
Stayed 1 night in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Room very clean, reception very helpful All round a lovely stay
Stayed 1 night in Jul 2024

6/10 Okay

Stuart

Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Well located York hotel
We had an attic room no view to speak of , velux windows which we struggled to open but eventually managed , very noisy from bar opppsite however Bed comfy but pillows terrible therefore barely slept Air conditioning unit not working but fan provided Floor had a large divot under the carpet which we kept stepping in - not ideal Fairly basic room considering the cost and breakfast not included Breakfast was just ok , worst fried eggs which. Were hard and sat there for hours Nothing filled up , had to search for bread myself Location of hotel was good to city centre
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently stayed with my 10 year old daughter, hotel was lovely, clean & comfortable, nothing is too much trouble for the staff.
Stayed 1 night in Jul 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel just in the outskirts of the city wall. Great location. And only 10 minute walk from shambles.
Stayed 3 nights in Jul 2024