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Crowne Plaza Birmingham NEC, an IHG Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Birmingham NEC, an IHG Hotel

Exterior
Lobby
Bar (on property)
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    4 min walk
  • Miller & Carter Resorts World
    4 min walk
  • Air Rail Link Tram Stop
    4 min drive
  • Birmingham (BHX)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

Premium Room, 1 King Bed (1 Super King)

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About the area

Birmingham

Located in Birmingham (Marston Green), Crowne Plaza Birmingham NEC, an IHG Hotel is a 4-minute walk from Resorts World Birmingham and 9 minutes by foot from The Bear Grylls Adventure. .This eco-certified hotel is 0.5 mi (0.8 km) from National Motorcycle Museum and 0.9 mi (1.4 km) from National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 4 min walk
  • Resorts World Arena - 7 min walk
  • The Bear Grylls Adventure - 9 min walk
  • National Exhibition Centre - 10 min walk
  • National Motorcycle Museum - 1 min drive

Getting around

  • Air Rail Link Tram Stop - 4 min drive
  • Solihull Hampton-in-Arden Station - 5 min drive
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪Food & Bar Hall 3 NEC - ‬14 min walk
  • ‪PizzaExpress - ‬7 min walk
  • ‪Gild Lobby Bar & Lounge - ‬12 min walk

About this property

Crowne Plaza Birmingham NEC, an IHG Hotel

Lakefront Birmingham hotel in Marston Green with a fitness center
Crowne Plaza Birmingham NEC, an IHG Hotel offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 242 guestrooms featuring flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for dinner at the hotel's restaurant, The Lobbyist Bar Lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee weekdays 6:00 AM–10:00 AM: GBP 18.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lobbyist Bar Lounge
  • 11 Bar and Grill

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Birmingham
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel Birmingham

Crowne Plaza Birmingham NEC, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1001 reviews" "
Rating 8 - Good. 315 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Olaleke

Business traveller
Absolutely no sympathy for cancelling without charge on over £400 a night booking, with 48 hours notice for a sudden illness, despite several appeals
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance of the NEC. Lots of restaurants nearby and lovely view of the lake. Also nice bar area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, however our key cards kept getting deactivated by NEC metal detectors, and we had to keep going down to reception to reactivate them. It would be useful for the entrances to have signs notifying guests that if they have visited the NEC they should get their cards reset at reception before trekking to their rooms.
Stayed 2 nights in Sep 2024

2/10 Terrible

Simon G

Stayed 3 nights in Aug 2024

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Work trip
Nice hotel close to Nec
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for an event nearby. I went into the hotel to let them know I was in the carpark and was given the room key, this was at 11.30 AM check in was not until 3. Bonus.
Stayed 1 night in Aug 2024

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average rooms, great location for the NEC
Entrance to the hotel looked really clean and 5*. Room was a little dated, the bed was too hard (personal preference) and the walls thin. The staff were very friendly on check in and out.
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with 5 star amenities. Staff were super hospitable particularly Matthew at the front desk who went out of his way to help us. A great experience in all !
Stayed 1 night in Aug 2024

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very helpful staff. Quick taxi ride to airport
Stayed 1 night in Aug 2024

8/10 Good

STEPHEN

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Birmingham
The hotel was excellent and in a great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location just a short walk from NEC. Staff are incredible. Bed is very comfortable and there is a big wardrobe and lots of drawers. Bottled water provided every day.
Stayed 8 nights in Jul 2024

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The room I was given was very tired and shabby. Shower curtain ripped, settee greasy, stained, just awful. No fridge, furniture chipped, cushions on bed stained. This was honesty to worst room I’ve had in over 30 years! Breakfast was good but one coffee machine for 100s of people?
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience!
Great experience! Great customer service! I recommend to anyone reading this and will definitely be back again
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024