See all properties
Save

Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Front of property - evening/night
Indoor pool, pool loungers
5 bars/lounges
Bowling

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    ‪1 min walk‬
  • Resorts World Arena
    ‪2 min walk‬
  • The Bear Grylls Adventure
    ‪3 min walk‬
  • Birmingham (BHX)
    ‪5 min drive‬

Room options

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1003)
The price is NZ$572
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Crowne Plaza Birmingham NEC by IHG

About the area

Birmingham

With a stay at Genting Hotel & Spa at Resorts World Birmingham in Birmingham (Marston Green), you'll be steps from Resorts World Birmingham and 4 minutes by foot from Santai Spa. .This casino hotel is 0.1 mi (0.1 km) from Pendigo Lake and 0.2 mi (0.4 km) from National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk
  • Resorts World Arena - 2 min walk
  • The Bear Grylls Adventure - 3 min walk
  • The Vox Conference Centre - 4 min walk
  • National Exhibition Centre - 5 min walk

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Grab a bite to eat at one of the hotel's 18 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 20 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay with spa day included, excellent facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good size room
Good hotel great location for the arena
Stayed 1 night in Nov 2024

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing experience
Stayed 1 night in Sep 2024

10/10 Excellent

liam w thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and professional
On arrival we were met by a polite well dressed employee who spoke clearly and gave us all the necessary information and direction.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was only for convenience we stayed at this hotel as attending a Vox centre conference For this reason it was good for my needs
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Collette

Stayed 2 nights in Nov 2024

4/10 Poor

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
My sister and I stayed for one night on the third floor of the hotel. Unfortunately, we were not provided with a Wi-Fi code, which was inconvenient considering the cost of £300 for one night. The twin beds were uncomfortable and lumpy. However, the room was spotless and the location was excellent. The breakfast was delicious, although it took some time for a staff member to attend to us. In summary, the hotel's prices are high due to its convenient location im guessing!
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room very clean excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Manjinder

Stayed 1 night in Oct 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. Rooms have very thin walls, could hear someone in next room coughing all night which was irritating.
Stayed 1 night in Oct 2024

8/10 Good

Paula

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024