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Macdonald Burlington Hotel

4.0 star property

Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Staircase
Suite, 1 Double Bed
Reception
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Bullring & Grand Central
    ‪5 min walk‬
  • International Convention Centre
    ‪15 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 29.72 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

With a stay at Macdonald Burlington Hotel, you'll be centrally located in Birmingham, just a 5-minute walk from Bullring & Grand Central and 7 minutes by foot from The Mailbox. .This eco-certified hotel is 0.8 mi (1.2 km) from International Convention Centre and 1 mi (1.5 km) from Utilita Arena Birmingham.

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.4 km
  • The Mailbox - 7 min walk - 0.6 km
  • International Convention Centre - 15 min walk - 1.3 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 5 min drive - 3.9 km

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

Eco-certified hotel with bars and a 24-hour front desk
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 112 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Scottish Steak House, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 15 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1003 reviews
Rating 8 - Good. 321 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geraldine

Travelled with family

Great hotel

Amazing room with a shower and roll top bath. Staff very friendly and accommodating. Location excellent across from New Street station and in the centre of town
Stayed 2 nights in Apr 2025

8/10 Good

TENDAYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a couple of nights and it is in a fabulous location very close to the station and a wide choice of places to shop and eat. Aaishish in the restaurant is very friendly and efficient.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from train station but easy to walk to venue for a concert. Bed was too soft, but that’s us. Room smelt slightly musty although very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Excellent staff, nothing too much trouble. Lovely old school hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Lord Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with character. Very spacious room with all amenities, comfortable bed, very good breakfast options and wonderfully convenient for station and exhibition centre.
Stayed 3 nights in Apr 2025

10/10 Excellent

STEVE

Stayed 3 nights in Apr 2025

8/10 Good

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location
Stayed 1 night in Mar 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jodene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was comfortable, lovely hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

Big hotel

Big old hotel right in the heart of the city. Its a bit dated inside , rooms are good but lots of noise if your on the street side. Breakfast was excellent, lovely big bright room, good servce and tasty food. Overall an average hotel in a great spot.
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Fantastic

The hotel is fantastic and in a great location. The hotel is literally a 2 minute walk from new street station so not far to carry your cases, the hotel staff were very friendly and welcoming which was really nice to see. We upgraded to a suite which cost £35 and it was well worth it we wasn’t disappointed. The breakfast at the hotel is absolutely fantastic all freshly sourced locally and the staff couldn’t do enough for us an absolute credit to the hotel. It is safe to say we will be staying again.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel a few times and it’s always been excellent. Unfortunately this time we were at the back of the hotel (station side) and the music from bars and club close by was a bit loud until 3am so had interrupted sleep
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very warm welcome and beautiful room.location is excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Mehmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 4 star hotel in my opinion
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Disliked: Staff & service, property conditions & facilities, room comfort

Poor nights sleep

Our room was stifling hot, the air conditioning would not switch to cool and we were instead given a fan at 0230am as we’re told there was nothing they could do about the aircon at this time. The fan cooled the room but was then very noisy. Ultimately we got limited sleep. The manager in the morning stated that the air con was set to winter mode and would need estates to change this. The room was also very noisy as was at the front of the street. I respect that this noise is not the hotels fault but we should have been advised and given opportunity to request a quieter room. Overall a poor experience
Stayed 1 night in Feb 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An anniversary to remember

An anniversary to remember, the hotel and the staff went above and beyond we felt so spoilt. Thank you so very much
Stayed 2 nights in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025