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Malmaison Birmingham

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Living area
Interior detail
Havana Signature Suite | Bathroom
Club Deluxe Double Double Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    1 min walk
  • The Alexandra Theatre
    3 min walk
  • Birmingham Christmas Market
    4 min walk
  • Birmingham (BHX)
    32 min drive

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Birmingham City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1012)
The price is NZ$331
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Crowne Plaza Birmingham City Centre, an IHG Hotel

About the area

Birmingham

With a stay at Malmaison Birmingham, you'll be centrally located in Birmingham, steps from The Mailbox and 10 minutes by foot from Bullring & Grand Central. .This eco-certified hotel is 0.6 mi (1 km) from Utilita Arena Birmingham and 10.3 mi (16.5 km) from National Exhibition Centre.

What's nearby

  • The Mailbox - 1 min walk
  • Bullring & Grand Central - 10 min walk
  • Utilita Arena Birmingham - 12 min walk
  • International Convention Centre - 13 min walk
  • Broad Street - 17 min walk

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified Birmingham hotel in Birmingham City Centre with a fitness center
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 193 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at The Brasserie, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Birmingham? This hotel has facilities measuring 3035 square feet (282 square meters), including conference space.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 18.00 per day; booking required

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie
  • Malbar

Things to do

  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (3035 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1006 reviews" "
Rating 8 - Good. 238 out of 1006 reviews" "
Rating 6 - Okay. 93 out of 1006 reviews" "
Rating 4 - Poor. 41 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was overall lovely. Staff were great. Loved our room, bed was very comfortable. We'd requested a cot and there was one waiting in our room along with bedding and a changing mat. Breakfast options 10/10. Parking was a bit on the pricey side but it was very easy to go back and forth to the car if we needed anything. Only reason for 4 stars is we opted to order room service due to the baby being asleep and my partner having a leg injury so was in a boot. When I called down to order we were told they can only bring up cold continental breakfast but no hot food. So I had to go collect it by myself in a big tray, that was prepared very well to be fair. However, I really struggled to carry it through even the first pull door to the lift as I needed both hands to hold everything, then again struggled to get my swipe card to activate the lift to even go back up to our room. Thank goodness for the cleaner, I forget her name but something along the lines of Apinyah? She saw me struggle at the lift and helped me all the way upstairs. Eternally grateful to her. Would still definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024

8/10 Good

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, although a little confusion on the bed sizes as different description on various sites including their own. Expected a king sized bed the room had a double. Even the front desk were unable to accurately state what size beds were in the rooms. Breakfast was very enjoyable. And the hotel bar is well stocked with good service, albeit they could have been quicker to clear empty tables of drinks.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Change the rock hard mattress out.
The hotel itself is a great location for Arena, Alex Theatre etc, great parking directly underneath in X-Park, great food and service in Grill for evening meal and breakfast.... however, please change your mattresses as they are rock hard, so uncomfortable and so hardly slept. I ached so much in the morning that is took away from what was a pleasant stay. Bed and breakfast, you got half the job right.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and credit on account meant I got for £26
Stayed 1 night in Sep 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waited 30 min for check in
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Property conditions & facilities, room comfort
Delightful Receptionist
delightful check-in receptionist. Had an up[grade to an amazing room Thank you
Stayed 1 night in Sep 2024

6/10 Okay

alexandra

Liked: Cleanliness, staff & service, room comfort
slightly below standard
Lovely lady greeted me on arrival and provided a lighter room as these rooms are generally quite dark. However, the room had a couple of faults, no lock on the door, looked like it had been broken off and a faulty flush on the toilet
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Sep 2024

10/10 Excellent

Esme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay here with my mum. Only for 1 night but already looking to book again for christmas shopping. Beautiful hotel with friendly approachable staff.
Stayed 1 night in Sep 2024

8/10 Good

JAckie-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
A good hotel in a Central location.
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

glen

Stayed 1 night in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Hotel for Birmingham stay
Malmaison is our go to hotel for stopping over in Birmingham, 1 night stay for a night out, problem with the Air Con making a noise so reported to staff in the morning after waking me up in the night, room was perfectly clean as always. Will be back again soon
Stayed 1 night in Sep 2024

8/10 Good

homera

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brigitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! The beautiful breakfast, the clean rooms, the bed was so cozy, staff was lovely and so helpful and kind! I will only stay there from now on when I'm in Birmingham!!!!
Stayed 5 nights in Aug 2024

2/10 Terrible

Craig

Not the best
The lady on check in is very Helpful and polite. The male was not as helpful. No bottles of water in the room. When asked room service they told me they would tray charge me to bring water or ice. Air con made rattling noise when on and warm when not on
Stayed 1 night in Sep 2024