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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
On the beach
Exterior
Bar (on property)
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
East Overcliff Drive, Bournemouth, England, BH1 3AN
  • Bournemouth Beach
    6 min walk
  • Russell-Cotes Art Gallery and Museum
    7 min walk
  • Bournemouth Pavillion Theatre
    11 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Single Bed, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Double Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Executive Room, 1 Double Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis Styles Bournemouth

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (1000)
The price is NZ$117
for 1 night
includes taxes & fees
5 Jan - 6 Jan
ibis Styles Bournemouth

About the area

Bournemouth

With a stay at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW in Bournemouth (Bournemouth City Centre), you'll be within a 15-minute drive of Poole Harbour and New Forest National Park. .This beach hotel is 0.3 mi (0.5 km) from Bournemouth Beach and 0.4 mi (0.6 km) from Russell-Cotes Art Gallery and Museum.

What's nearby

  • Bournemouth Beach - 6 min walk
  • Bournemouth Pavillion Theatre - 11 min walk
  • Bournemouth Pier - 13 min walk
  • Bournemouth International Centre - 14 min walk
  • O2 Academy Bournemouth - 4 min drive

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪O'Neill's - ‬7 min walk
  • ‪Naked Coffee - ‬8 min walk
  • ‪Korean Grill - ‬8 min walk
  • ‪Dosa World - ‬8 min walk
  • ‪Nathan’s Famous - ‬7 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Beachside fun near Bournemouth Beach
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offers 67 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 67 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Bournemouth? This hotel has 295 square feet (27 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service is available.

Languages

Czech, English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (295 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Amenities
Car broken into outside hotel. All facilities advertised were at sister hotel and limited openings times. Room itself was nice inside and great view but everything else is a huge let down. Also advertising an outdoor pool which looks like it hasn’t been used for years
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 4 nights in Sep 2024

6/10 Okay

Marton

Travelled with family
Liked: Cleanliness, staff & service
the view
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient and clean
Very close to the beach with easy access, good customer service, nice views.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shanaz

Stayed 3 nights in Aug 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

4/10 Poor

Chieko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gillan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Marjorie Anne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here the stuff are amazing afte lr extending my stay they made it so we wouls stay in the same room to make it easier for us
Stayed 3 nights in Aug 2024

10/10 Excellent

Ming-yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Lovely view and excellent service. Room was very cleaned!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hadil Ibrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience with my daughter. We ended up extending. The only thing I was a little disappointed in, was I requested to extend my stay and was told it was fully booked but I found exactly the same booking on Expedia for the days I needed. But honestly that’s a minor. The stay itself was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Huma

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I have a disabled son who is 8, hotel didn't have a lift to our room had to take stairs with suitcases. No help was given. In the room phone didnt work, room was not the one promised. It was not clean at all. Window's didnt open properly. No air conditioning in the room!!! We were sweating and still no help with it. No shampoo provided. Had to keep going down to receptionist for milk and cups or anything i needed with my son!! So bad as it was suppose to be my holiday! Even the pool didnt work and we were told to go next door to chrton hotel to use the facilities. No towel gown provided. Hotel decor worse outside and insidepool water next door was dirty and cold for kids, had the worse experienc!!!!! Im so unhappy and really want to speak to the management. .
Stayed 2 nights in Aug 2024

8/10 Good

Rena

Travelled with family and small children
Disliked: Amenities
The hotel was good. Was very windy and the windows didn't close very well but we managed. It was a nice surprise to have booked a family room and the kids had their own room and beds. All in all yes the hotel needs some tlc but it's been there probably for decades.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view.
Stayed 2 nights in Aug 2024

8/10 Good

Geoffrey

Stayed 2 nights in Aug 2024

4/10 Poor

Filipa

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service ,Room to improve Breakfast was very Nice
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel exterior a bit scruffy needs painting Nice inside though . Parking situation needs reviewing very expensive and privately owned not connected to the Hotel , it’s something I hadn’t calculated into the budget. Staff friendly clean rooms nicely kitted out . Pool was closed but option to use the next door hotels pool .
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August break
Last minute booking so didn’t get room options. We ended up with a side view of the sea, room was clean, bed was comfortable and all staff members were helpful and attentive. Great location not being a short walk down to Bournemouth beach.
Stayed 4 nights in Aug 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very helpful and friendly. Double bed was large and comfortable. Bedroom walls were a bit thin and the exterior of the hotel looks a bit unloved. Parking in hotel, run by private company, was about £40 for 2 nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff and the use of the sister hotel facilities was great for the whole family. Very good food, rooms and showers were excellent. £4.70 for a lemonade was the only gripe but it was very lemony so i cant be too citrussy. Will definitely re visit again
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Pathetic experience and service.
Check in time is 16.00 hrs but we were checked in around 16.45 hr. No proper info was given for the delay. There were no amenities available in the room. Wifi had very poor connection. I will not recommend.
Stayed 1 night in Aug 2024