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Bournemouth Highcliff Marriott Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth Highcliff Marriott Hotel

Terrace/patio
Exterior
Exterior
Classic Cottage, 1 King Bed, Non Smoking, Garden View | Exterior
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
105 St. Michael's Road, Bournemouth, England, BH2 5DU
  • Bournemouth Beach
    6 min walk
  • Oceanarium
    7 min walk
  • Bournemouth International Centre
    7 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

View all photos for Classic Cottage, 1 King Bed, Non Smoking, Garden View

Classic Cottage, 1 King Bed, Non Smoking, Garden View

Classic Cottage, 1 King Bed, Non Smoking, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

View from room

Deluxe Room, 1 King Bed, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

Beach/ocean view

Junior Suite, 1 King Bed with Sofa bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Sea View

View from room

Superior Room, 1 King Bed, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, Sea View

Signature Room, 1 King Bed, Sea View

Signature Room, 1 King Bed, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | Living area

Suite, 1 Bedroom, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Bournemouth

A stay at Bournemouth Highcliff Marriott Hotel places you in the heart of Bournemouth, within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. .This beach hotel is 8.4 mi (13.5 km) from New Forest National Park and 5.5 mi (8.8 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 6 min walk - 0.5 km
  • Oceanarium - 7 min walk - 0.6 km
  • Bournemouth International Centre - 7 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 8 min walk - 0.7 km
  • Bournemouth Pier - 9 min walk - 0.8 km

Getting around

  • Branksome Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Bar So - ‬6 min walk
  • ‪Brasserie Blanc - Bournemouth - ‬1 min walk
  • ‪The Hop Inn - ‬2 min walk
  • ‪WestBeach - ‬5 min walk
  • ‪Sixty Million Postcards - ‬7 min walk

About this property

Bournemouth Highcliff Marriott Hotel

Ocean-view hotel with a bar/lounge, near Bournemouth Beach
Bournemouth Highcliff Marriott Hotel offers 160 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 160 guestrooms featuring refrigerators and Smart televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, wedding services, and a fireplace in the lobby.
Enjoy French cuisine at Brasserie Blanc, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bournemouth? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Brasserie Blanc - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Off-site parking available (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 17.5 for adults and GBP 8.75 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Brasserie Blanc

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (2799 square feet)
  • Meeting rooms - 10

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Hand-held shower head
  • Height-adjustable showerhead
  • Deep-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 48
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to May 3:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.5 for adults and GBP 8.75 for children
  • Fee for in-room wireless internet: GBP 12 per 24-hour period (rates may vary)
  • Self parking fee: GBP 12 per day
  • Nearby parking fee: GBP 18 per day
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Bournemouth Highcliff
Bournemouth Highcliff Marriott
Bournemouth Highcliff Marriott Hotel
Bournemouth Marriott Hotel
Highcliff Bournemouth
Highcliff Marriott
Highcliff Marriott Hotel
Highcliff Marriott Hotel Bournemouth
Marriott Hotel Bournemouth
Marriott Hotel Highcliff Bournemouth
Bournemouth Marriott
Marriott Bournemouth
Bournemouth Highcliff Marriott
Bournemouth Highcliff Marriott Hotel Hotel
Bournemouth Highcliff Marriott Hotel Bournemouth
Bournemouth Highcliff Marriott Hotel Hotel Bournemouth

Bournemouth Highcliff Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 242 reviews" "
Rating 8 - Good. 70 out of 242 reviews" "
Rating 6 - Okay. 37 out of 242 reviews" "
Rating 4 - Poor. 15 out of 242 reviews" "
Rating 2 - Terrible. 7 out of 242 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful location but the cottages we stayed in were very dated and in need of modernization. Overall it was a pleasant experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Julia

Liked: Property conditions & facilities, room comfort
For the price I was expecting a bit more than the average service we received. Breakfast was the same every day which was a bit boring and some of the staff were a bit rude.
Stayed 6 nights in Aug 2024

8/10 Good

Daniele

Stayed 1 night in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable one night stay in Bournemouth. Very friendly and helpful staff. Well located with great views.
Stayed 1 night in Aug 2024

4/10 Poor

Mirav

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Great property and location. It's a shame that the service good not match. The rooms were not available on time despite check in being after 4pm. The staff could not cope with how busy it was with guests during breakfast. Food was not being replaced on time and orders were being missed.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
We had a room for 5 and it was great. Kids loved it. Staff were very friendly and professional. Outdoor pool area was great although it was raining the pool was heated. Hotel is in a great location to the beach. We had breakfast and the food was brilliant. We will be back to this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Salam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and clean. Helpful and friendly staff. Hotel close to shops and restaurants and very close to the beach. Nice interior as well
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2024

6/10 Okay

David

Stayed 2 nights in Aug 2024

4/10 Poor

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds really comfy
Unfortunately checkin was not good. I had arrived 40 mins before 4.00pm but the room was not ready, so we went for a drink in the bar in. We went to get a drink in the bar and wait. But as we approached 4.00pm, the reception area was full of guests and the queue was very long. By this time it was well past 4.00pm and so by 4.30pm I joined the queue where eventually I managed to check in. This was by no means any member of staff’s fault, as they were working to full capacity. My observation would suggestion that the late check in time does not allow any steady flow of guests thereby producing this massive surge at around 4.00pm which lead to a rather frustrating and fraught check in for both staff and guests. I wasn’t too impressed with the entrance to the rooms via the car park and small area for the lift to floors or the view of dilapidated buildings to the sides of the car park and by the time I reached my room, I was by then understandably unsure of what I would find inside my allocated room. However I was very pleasantly surprised. The room with its two double beds was a good size and very clean. Beds really comfy. Breakfast very nice, plenty of choice. Location of hotel great for the sandy beach within a five minute walk.
Stayed 2 nights in Aug 2024

6/10 Okay

Radhiya

Okay but needs cleaning & more accurate room info.
My husband and I booked a room at the Marriott for a weekend break over the May bank holiday. The room was okay but did not look like what we thought we had booked. We were given a room in another building other than the main building which was a disappointment. Initially we were told the wifi was complementary but then told on arrival that in order to get free wifi I would have to sign up to the mailing list which I did. The view from our room wasn’t great as it was in the corner and of a wall with the paint crumbling off. The very same window looked like it hadn’t been cleaned in weeks as there were dead and dried up spider and other insects stuck to the cobwebs on the curtains and widow frame. There was left over food under the bed which makes me think that the rooms aren’t cleaned properly.
Stayed 2 nights in May 2024

6/10 Okay

R B

Travelled with family
Disliked: Cleanliness, room comfort
We had a nice holiday and the hotel was mainly good. The only negative points I’d raise is that our room wasn’t cleaned the whole time we were there and the beds were extremely uncomfortable. The coffee at the pool bar was also undrinkable and the Friday BBQ was massively over priced. The front desk staff were great though as were the staff in the bar/restaurant. The breakfast was good too.
Stayed 4 nights in Aug 2024

6/10 Okay

Norma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely deluxe king room, with a great sea view, which was fantastic for watching the Friday evening fireworks display. The room was spacious and clean, with a powerful shower in the ensuite. Water and toiletries are replenished each day, as is tea / coffee. Sadly biscuits are never provided. Hotel staff are mainly hardworking and polite. However there is not plainly enough staff, so the service is poor, especially for food. Queues to be admitted for breakfast are too long. Queuing a further 27 mins for an omelette is not acceptable. Being given dirty mugs and cutlery is not good. No staff are checking if you need another pot of tea when the original one is cold due to queueing for food. The outdoor pool and lounger area is pleasant. The pool temperature was lovely and warm one day, but unfortunately it was too cold the other two days that we came for a swim. Staff need to fix this. Overall, this hotel is very nice but overpriced for the lack of service.
Stayed 7 nights in Jul 2024

4/10 Poor

JENNIFER

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew, Ascot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with stunning views of the beach. Dinner at the restaurant was exceptional. I have already booked my next visit!
Stayed 3 nights in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Irene

Was told bar food was open until 18.00 hrs then to be told when ask for food at 17.15 bar food closed as they have not staff available to cook food, also not got staff round pool to get drinks or food
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful building perfect place small rooms away from main building low water pressure empty shower gel hairs in shower and cheap below standard breakfast undrinkable coffee
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the bar and the room was stunning. There was a loud noise from our room when fan in bathroom was running however this may have been related to the toilet. Other than that, perfect.
Stayed 1 night in Jul 2024

4/10 Poor

Debra

Liked: Room comfort
Disliked: Cleanliness
Poor standards at the Bournemouth Marriott
First time staying in a Marriott hotel for a few years and we were shocked at how poor the hotel is,the breakfast is chaotic served in what is basically a corridor with staff and guests getting in each others way,it’s nothing short of a free for all.The standard of cleanliness is very poor and the crockery’s is very poor, also the staff don’t seem to wear any sort of uniform and the breakfast experience is nothing better than a poor transport cafe.Although the room was nice someone needs to train the staff how to make a bed, the way it was made was laughable. We did speak to a manager about our concerns whilst we were there and I also know other guests weren’t happy. I have stayed in Marriott hotels in years gone by and they were always very good but we will not be going back the Marriott in Bournemouth again
Stayed 2 nights in Jul 2024