Located in Bournemouth (Bournemouth City Centre), New Westcliff Hotel is within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach. .This hotel is 9.2 mi (14.8 km) from New Forest National Park and 5.1 mi (8.3 km) from Poole Harbour.
What's nearby
Bournemouth International Centre - 11 min walk - 1.0 km
Bournemouth Beach - 11 min walk - 1.0 km
Oceanarium - 14 min walk - 1.2 km
Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
Bournemouth Pier - 16 min walk - 1.4 km
Getting around
Bournemouth Station - 4 min drive
Bournemouth (BOH-Bournemouth Intl.) - 11 min drive
Restaurants
Brewhouse & Kitchen - 4 min walk
Pasa Too - 3 min walk
The Hop Inn - 6 min walk
Smokin' Aces - Cocktail Bar & Whiskey Lounge - 5 min walk
Jungle Café Bournemouth - 3 min walk
About this property
New Westcliff Hotel
Victorian Bournemouth hotel in Bournemouth City Centre with a sauna
New Westcliff Hotel offers 53 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Stay in one of 53 guestrooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided on request.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a satisfying meal at Breakfast Buffet serving guests of New Westcliff Hotel. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include multilingual staff, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Breakfast Buffet - This buffet restaurant serves breakfast only. Reservations are required.
Languages
English, French, Hungarian, Portuguese, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (GBP 10 per day)
Extended parking on site (GBP 10 per day)
Wheelchair-accessible parking and van parking available
Food and drink
To-go breakfast available for a fee daily 6:00 AM–9:00 AM: GBP 8.50 for adults and GBP 8.50 for children
1 restaurant
1 bar
Restaurants on site
Breakfast Buffet
Things to do
Indoor pool
Sauna
A hot tub
Family friendly
Indoor pool
Conveniences
Lift
Front-desk safe
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Front desk (limited hours)
Housekeeping (on request)
Multilingual staff
Tour/ticket assistance
Business services
A meeting room
Outdoors
Garden
Picnic area
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Flat-screen TV
More
Energy-saving switches
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for to-go breakfast: approximately GBP 8.50 for adults and GBP 8.50 for children
Self parking fee: GBP 10 per day
Extended parking fee: GBP 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
New Westcliff
New Westcliff Bournemouth
New Westcliff Hotel
New Westcliff Hotel Bournemouth
Bournemouth Hotel New Westcliff
Bournemouth Hotel Westcliff
Hotel New Westcliff
New Westcliff Hotel Hotel
New Westcliff Hotel Bournemouth
New Westcliff Hotel Hotel Bournemouth
New Westcliff Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The reception was ok. Cleanliness ok
Bed comfort Zero
Bathroom Area Zero
General atmosphere Zero.
Only food available a Breakfast box by the door.
Left after one night and had to pay to stay in another hotel
Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe.
Cost me an additional £500.
Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food.
Only worth £40 per night if you did not want to eat and sleep.
Would not recommend it to Anyone
Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong.
We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food.
The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.
At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.
Dahlia
Stayed 1 night in Aug 2021
8/10 Good
Mark
Travelled with family
31 Aug 2021
Liked: Cleanliness, staff & service, amenities
The man on front of house has fantastic customer service skills. Nothing was a problem to him and he was alway's willing to help.
Mark
Stayed 2 nights in Aug 2021
8/10 Good
Lloyds
31 Aug 2021
Liked: Cleanliness, staff & service, room comfort
Lloyds
Stayed 2 nights in Aug 2021
8/10 Good
Verified traveller
30 Aug 2021
Liked: Property conditions & facilities
Relaxing trip.
It was a very good relaxing trip. So close to the beach and facilities which were all within walking distance.
The use of the pool, sauna and jacuzzi was an added plus and helped us to relax even more.
Verified traveller
Stayed 1 night in Aug 2021
2/10 Terrible
Taner
28 Aug 2021
Taner
Stayed 1 night in Aug 2021
8/10 Good
David
25 Aug 2021
Liked: Property conditions & facilities
Was fine for a 1 night.
Short walk to the beech and town
Quaint and clean, C19 changes worked well, reception desk very helpful, would be nice to have luggage storage as check out is early (the beach is near!!!)
Hotel very poor. Bedroom small and cramped, same with the bathroom. Hot water non existent at peak times in the morning and evening. Continental breakfast served in a box. Very basic and charged £8 but items in the box came with prices on and tbd cost was just over £3
Avoid room 14!!!
I am extremely disappointed having contacted the hotel on two separate occasions and have still not had a response!
Rather than write a poor review, I thought I would speak to the lady on the desk to raise my concerns. This has been quite an unpleasant stay for a few reasons -
The standard of cleaning in room was terrible even after I addressed this on arrival, the room got hoovered but it still needed cleaning especially around places that needed a pipe to clean the area!
The bathroom shower tray was absolutely filthy!
Additionally, we didn’t get much sleep at all, due to the bed being so uncomfortable; the springs stick out and so we had to sleep on top of the duvet but also the bed tilts when lying close to the left side by the window!
The hair dryer has no safety guard on it and when I dried my hair, I got all my hair sucked into the back and had to cut it out!! I went to the reception desk to ask for a replacement so I could dry my hair after swimming and they said I had to wait for house keeping to arrive but we were checking out so I couldn’t dry it!
Also the jacuzzi had scum all around it. When I raised these these concerns I was just told sorry! This wasn’t good enough; the manager wasn’t there to speak too!
I would never return or recommend this hotel!
I enjoyed the facilities at the New Westcliff Hotel. It was great to have an hour use of the swimming pool all to myself. There is a jacuzzi and sauna though I did not have time to use either.
The reception staff are amiable, and I spoke to Mark on several occasions. He was pleasant, easy to approach, and helpful.
There was plenty to do in Bournemouth and I took advantage of the hotel's central location. I would happily stay again. However, a single room is quite tight and lacks space. Not very much that can be done about the single rooms I presume, but it is a comment I would make that other hotels tend to have more rooms around the area of the bed and space to walk around.
Thank you for the overall positive experience.
Check in was the only neutral part of this experience.
The room was a box, room 8. I could touch both walls with out stretching. the decor was old. This I can put up with.
What I do object to is the state of the bed. This had a broken base, leaving a plank of wood across the bed as the only real support for the mattress.
Unfriendly staff…
Not felt welcomed…
Unpleasant room..
Not as big as stated..
Bad quality beds..
Tiny little shower…
No air condition or fan
Extremely poor quality box breakfast
Not value for money at all.