With a stay at Queens Hotel & Spa Bournemouth, you'll be centrally located in Bournemouth, a 5-minute walk from Bournemouth Beach and 10 minutes by foot from Bournemouth Pavillion Theatre. .This family-friendly hotel is 0.6 mi (1 km) from Oceanarium and 0.7 mi (1.1 km) from Bournemouth International Centre.
Getting around
Bournemouth Station - 14 min walk
Bournemouth (BOH-Bournemouth Intl.) - 14 min drive
Restaurants
O'Neill's - 4 min walk
Sharkey's American Pool Bar & Grill - 5 min walk
Naked Coffee - 4 min walk
George Tapps - 5 min walk
Korean Grill - 5 min walk
About this property
Queens Hotel & Spa Bournemouth
Family-friendly hotel with a full-service spa and a fitness center
Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 109 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, The Queens Restaurant, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Bournemouth? This hotel has 2809 square feet (261 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Queens Restaurant - This brasserie serves breakfast and dinner.
The Queens Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
The Queens Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Parking on site (GBP 10 per day)
Limited on-site parking
Wheelchair-accessible parking and van parking available
Food and drink
English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
The Queens Bar
The Queens Cafe
The Queens Restaurant
Things to do
Children's pool
Full-service spa
Gym
Indoor pool
Sauna
Family friendly
Children's pool
Highchair
Indoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
2,809 square feet of conference space
3 meeting rooms
Outdoors
Garden
Outdoor furniture
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Spa open daily
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
6 steps to reach entrance
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
40-inch smart TV with digital channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Limited room service
More
4G smartphone data speed
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free limited smartphone calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Limited smartphone data usage
Safe
Smartphone
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per day
Payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 14.95 per person
Self parking fee: GBP 10.00 per day
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a smoke detector
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Queens Bournemouth
Queens Hotel Bournemouth
Queens Hotel & Spa Bournemouth Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a terrible experience, The Shower had very low water pressure, and couldn't take a shower. couldn't even sleep a bit at night since I couldn't take a shower. Told they couldn't fix it as the maintenance person clocked out at 8PM.
TV was not working in the room. I booked it to have a nice relaxing holiday in a 4-star hotel. this is a run-down 1-star hotel. Cancelled the second night in the hotel but they didn't even refund fully only refined partially for the second night.
So the stay was good but not it’s normal excellent standard, a few issues with the room - bathroom needs re-siliconing and some tlc, toilet had limescale marks and replacement towels smelt like cooking oil (so I just reused the same towel I had hung up)- I have stayed here 4 times previously and this is the first time the standard slipped (perhaps it’s was just luck of the draw). Also on one of the nights there was a dog in the hotel in a room and it was barking for about 3 hours (after an hour both myself and another person in a neighbouring room complained - staff contacted the owners who went out but took their time returning) I agree to make allowances but perhaps the hotel need to have a stricter policy about leaving animals alone in the rooms so it doesn’t disturb other people’s sleep as some were there as leisure guests however I was on a business trip (or perhaps group leisure guests and business guests separately).
Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.
Faulty air conditioning made for a hot and uncomfortable night. Very keen waiting staff cleared away our teas when we were getting our breakfast buffet. On the other hand room was nicely decorated, good bed, well cleaned.
Hi
This was a lovely hotel.
Inside it has been renovated and a lovely dining area, lounge and bar. The rooms are nicely decorated.
Outside lets it down as it needs a good paint.
Close to the sea and to the town. I’d stay again
Sally
Stayed 1 night in Sep 2024
10/10 Excellent
Justine
13 Sept 2024
Justine
Stayed 1 night in Sep 2024
6/10 Okay
Zoe
Travelled with family
13 Sept 2024
Liked: Cleanliness, amenities
Overall it was a pleasant stay however not worth the additional costs - unless you need a pool.
It was a nice enough stay however we had booked the superior twin room - I don’t know how it was any superior than the usual; the size was the same as what we’ve experienced in travelodges in the same area and there was no amazing amenities attached.
Everything else was pleasant having a good sized TV and controllable aircon was nice, beds were comfortable and the bathroom was a decent size - tap was broken however - but was still usable. This water however is not potable and the only access to drinking water was asking at the desk for cans which are then ultimately single use.
The worst thing was that we also had to pay an unmentioned fee of £50 per night at the desk. They said would cover any spa treatment or food purchases on site (when we did get a couple of drinks at the bar the bartender presumed we would pay with card and didn’t ask if we wanted to put it on this fee). We wouldn’t receive it again up to 7 days after our stay. Thank god we were only staying two night otherwise I’d hate to think of the chunk of spending money that would be taken out of a family holiday especially when I can find no mention of this additional fee in any description for their hotel accommodations.
Zoe
Stayed 2 nights in Aug 2024
4/10 Poor
Clifford, Harlow
Travelled with partner
11 Sept 2024
Disliked: Property conditions & facilities
My partner and I spent two nights last weekend at the Queen's hotel in Bournemouth. It was a treat for her birthday. It was mainly disappointing. Staff seemed friendly, although some were difficult to understand. The carpark had spaces although payment would have been expected if I hadn't had a blue badge. No mention of this beforehand. A £50 per night key deposit was taken from my bank account. 7 nights- £350. Really!!!
Our room (twin superior) was a good size, the bathroom newly refitted. Beds comfortable. Furniture old and well worn. Air con was on when we arrived but there was no control or instructions, I did manage to switch it off after a while. No hotel information in the room. The £15 breakfast was good. The swimming pool etc is small. My main complaint however was on the Saturday night at about 9.30, my partner and I had just gone to bed and were watching a film when one of the staff let himself into our room to tell us to turn the volume down. We were both startled and angered by this. We did make a complaint to the manager, stating this was 9.30 not 11.30 and why did we not receive a call on the room phone. We could have both been naked when he let himself in. Also in the advertising blurb it is stated that the rooms are soundproofed. The manager said he would look into our complaint, but so far no response from him. Is this a common occurrence?
Hotel is in a great location near east cliffs , 10 min walk to the city centre .
Rooms are a good size .
I feel the £50 deposit per night is a little much as there isn't really a mini bar to speak of .
I enjoyed my stay and would return when im next in Bournemouth
Air Conditioning didn’t work in room,close to beach, friendly staff just make sure they confirm car registration otherwise you will get reported for not paying for parking
Wow! What a hotel! We have stayed here several times. The staff are always smiling! And happy to help! Room was great - restaurant scrumptious!
Dog friendly to boot! What more can I say!
The room was recently renovated and spacious. The hotel is only a few minutes walk to the east cliff zig zag trail.
They let us extend our stay ( late check out) for £10/hr for a max of two hours.
We were disappointed that the spa was booked up the entire time we were there.
Staff were friendly and the air conditioning was much appreciated.
Lynn
Stayed 2 nights in Aug 2024
8/10 Good
Clare
Business traveller
14 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Need a little attention
Stained carpets need replacing, they're just too shabby now to overlook.
8am-8pm means the pool opens too late in the morning sadly.