Mercure Bristol Grand Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Exterior
Bar (on property)
Standard Twin Room, 2 Single Beds
Breakfast, lunch, dinner served; British cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Broad Street, Bristol, England, BS1 2EL
  • St Nicholas Market
    ‪1 min walk‬
  • Bristol Hippodrome Theatre
    ‪6 min walk‬
  • University of Bristol
    ‪7 min walk‬
  • Bristol Filton Airport (FZO)
    ‪29 min drive‬

Room options

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Compact)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

About the area

Bristol

A stay at Mercure Bristol Grand Hotel places you in the heart of Bristol, within a 10-minute walk of Cabot Circus Shopping Centre and St Nicholas Market. .This hotel is 12.8 mi (20.6 km) from Thermae Bath Spa and 0.1 mi (0.1 km) from Bristol Castle Park.

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk
  • University of Bristol - 7 min walk
  • O2 Academy - 8 min walk
  • Bristol Cathedral - 9 min walk
  • Cabot Circus Shopping Centre - 10 min walk

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Hotel with a 24-hour front desk, a short walk to Cabot Circus Shopping Centre
Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Bristol Grand Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 17.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 187 out of 1002 reviews" "
Rating 4 - Poor. 111 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Not quite the mercure standard.
Check in experience was poor. No information given about the hotel or the facilities. We weren't asked or told about breakfastn or check out time. House keeping trolleys were left dotted around the floor with housekeeping laundry bags left by every 4 or 5 rooms. No kettle in the room, but milk, coffee, tea and cups were provided. But with no way to boil the water... Room was comfortable and bed was clean. Other room facilities were as you would expect from Mercure
Stayed 1 night in Oct 2024

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tony

Arrived at 4.40pm to be told our room is not ready, had to wait 30 minutes which made our going out a rush
Stayed 1 night in Oct 2024

8/10 Good

Cristan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great location. The only down side is that the rooms are quite small for the price. Ideal for singles and short stays. But the staff is great and gave us a large room for our long stay. Thanks, ill be back.
Stayed 2 nights in Oct 2024

6/10 Okay

Padma

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

DONNA LESLEY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely building and in good location
Stayed 2 nights in Oct 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The night staff on reception where very rude towards me and my wife tried to give us a room that what hadn't paid for they tried to give us a cheaper room
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Levi

Stayed 1 night in Sep 2024

8/10 Good

Mr Gareth J

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Amenities
Really great location. Easy walking distance from Temple Meads and to the Hippodrome Theatre. Shops, cafes and restaurants all close by. Clean, well decorated rooms.
Stayed 1 night in Sep 2024

6/10 Okay

vicky

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place in a great location.
Stayed 1 night in Sep 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

shar

Stayed 1 night in Sep 2024

4/10 Poor

Eeva

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mattia

Liked: Amenities
Disliked: Property conditions & facilities
Super loud and noisy. Loud noise of people walking around all the time, and I don't have a light sleep. The walls are paper thin. I know England houses are cheaply designed in general, but this is a 4-star hotel, I was expecting a bit better. It was even worse...
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Judith

Disliked: Property conditions & facilities, room comfort
Poor Hotel . Dark , small dingy rooms . Air con didn’t work , toiletry dispensers empty. Car park chaotic . Not somewhere I would stay in future
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy, good location, good facilities all good 👍
Stayed 1 night in Sep 2024

6/10 Okay

Cerys

Travelled with partner
Liked: Staff & service, amenities
For the cost per night you should expect better quality than Travleodge standard. Bath was slippy. Had to move kettle to use which was questionable safety on bedside table.
Stayed 2 nights in Sep 2024