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The Burlington Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
Beach
Interior
Beach/ocean view
Front of property - evening/night

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grand Parade, Eastbourne, England, BN21 3YN
  • Eastbourne Pier
    1 min walk
  • The Belgian Cafe
    1 min walk
  • Eastbourne Station
    11 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    55 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Cavendish Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.3 out of 5, (1005)
The price is NZ$87
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Cavendish Hotel

About the area

Eastbourne

With a stay at The Burlington Hotel in Eastbourne (Eastbourne City Centre), you'll be steps from Eastbourne Pier and 4 minutes by foot from Eastbourne Bandstand. .This hotel is 0.1 mi (0.1 km) from Eastbourne Beach and 0.4 mi (0.6 km) from Eastbourne Heritage Centre.

What's nearby

  • Eastbourne Pier - 1 min walk
  • Eastbourne Bandstand - 4 min walk
  • Devonshire Park Theatre - 8 min walk
  • Eastbourne Beach - 9 min walk
  • Congress Theatre - 11 min walk

Getting around

  • Eastbourne Station - 11 min walk

Restaurants

  • ‪To the Rise Bakery - ‬2 min walk
  • ‪The Chippy on the Pier - ‬8 min walk
  • ‪Cafe Nikoletta - ‬3 min walk
  • ‪Qualisea Fish Restaurant - ‬3 min walk
  • ‪Victorian Tea Rooms - ‬8 min walk

About this property

The Burlington Hotel

Eastbourne hotel in Eastbourne City Centre with a 24-hour front desk and a restaurant
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 159 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
You can enjoy a meal at the restaurant serving the guests of The Burlington Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Burlington Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1013 reviews" "
Rating 8 - Good. 333 out of 1013 reviews" "
Rating 6 - Okay. 160 out of 1013 reviews" "
Rating 4 - Poor. 99 out of 1013 reviews" "
Rating 2 - Terrible. 60 out of 1013 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the spaciousness and ambiance of yester-year. The dining facilities were well presented with a good choice of food, especially at breakfast. My bedroom and ensuite were pleasant and a good size - not sure of my bed though!
Stayed 4 nights in Sep 2024

8/10 Good

Alain

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Kevin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Burlington Hotel in Eastbourne leaves much to be desired. While the staff are generally pleasant, there is an evident shortage of personnel, particularly in the breakfast room, which can lead to delays and an overall rushed experience. The most significant issue, however, is the hotel's condition. It feels extremely dated, reminiscent of a bygone era, and is in desperate need of a complete renovation. The outdated decor, worn-out furnishings, and lack of modern amenities make for an uncomfortable stay. Overall, unless major renovations are undertaken, it's best to avoid this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Sep 2024

8/10 Good

Georgina

Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Perfect location on the seafront and close to the lovely shopping area . Comfortable room , excellent shower and warm welcome on reception . Would recommend .
Stayed 7 nights in Sep 2024

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower doors needed replacing a bit flaky round the edges. Bathroom very narrow, not practical if using a walking aid. Not enough lifts. Staff very friendly. Plenty of areas to sit quietly with a good book.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here great staff rooms was amazing so going back
Stayed 1 night in Sep 2024

4/10 Poor

Simon

Disliked: Cleanliness, amenities, property conditions & facilities
I booked a 2 night stay here recently. Whilst the cost was relatively low, I was still very disappointed by the condition of the hotel. In it's hay-day, no doubt it was a nice place to stay, but it is now clearly lacking investment. My first room had wallpaper peeling off the walls, a blocked sink plug and the curtain rail hanging loose on one corner. Would not recommend. The photos on the Expedia website are not a true reflection of the property condition.
Stayed 2 nights in Sep 2024

6/10 Okay

Martin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Some areas tatty in need of attention, breakfast very poor, little or no continental choice, hot choices not replenished regularly, biggest disappointment was size of en-suite bathroom very tiny crammed in near impossible area, positive note excellent location, staff very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Stayed 1 night in Sep 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

4/10 Poor

Leah

Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start. I'm easily pleased and rarely complain unless it's real bad. I booked 3 night single room. Male receptionist was lovely on arrival. Bar staff really friendly and kind, food ok but cheap quality. First off it seems fine, cheap and cheerful. Room appeared clean. I had to wipe around the toilet, which wasn't cleaned. The bed linen was clean and bed was fine. I slept well the 1st night, the location is great, next to beach, pier, shops, restaurants and transport. Second night I used the toilet in the night, when I switched the light on, I saw 2 what looked like baby cockroaches run and hide. I spend the night looking with my phone torch, catching and throwing cockroaches down the toilet. I found 5 altogether, the 2 babys in the bathroom and 3 large 1s in my room. The next day I went and get bug spray and put the card out for my room to be cleaned. Came back 3 hours later and still the same. The cleaners walk around with a vacuum but you never see or hear them hoovering, and the hallways, like room never cleaned for entire stay. On closer inspection the room/carpets was filthy and dusty, and I don't think was cleaned or vacuumed for a long time, just clean towels and linen provided. The hotel is huge and it seems too much for them to manage to even a 3 star standard. I did not book breakfast and ate out most days. 1 day I needed to take medication and asked if I can just get a coffee and a pastry or something small, I didn't want the fullanwanted
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

MR SIMON

Liked: Staff & service, amenities
Hotel is in a good location on the seafront close to the pier. It's appearance on the outside looks tired and is in need of a refresh. Also inside, the carpets are in need of replacing. Room was a good size but the windows were filthy and single-glazed so it would be freezing in the winter and you could hear outside noise.
Stayed 5 nights in Sep 2024

8/10 Good

Hayley

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Great stay
Such an old building with some areas in need of tlc but you can see improvements being made. Our room was a superior twin clearly recently renovated which was lovely apart from the dirty old windows. We can only assume to replace the windows on such a huge old victorian building would be a mammoth task and very expensive but cleaning the windows would be a simple and wonderful compromise. The rest of our experience was fine, it's not an expensive stay so didn't expect 5 star the breakfast choices were extensive and lovely with options of gluten free too which is rare so everything was more than adequate with really lovely and helpful staff. We would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A very tired hotel in need of a major upgrade. Excellent position on the seafront. Poor access for disabled guests. Poor self-service breakfast and limited dinner. Limited parking on the road in front (charged) and first come first served in hotel car park, (charged). A good sized room, reasonably comfortable with a good view of the seafront and pier.
Stayed 4 nights in Sep 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location in the front of seaside and pier.Very safe.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible!
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Two night sat for funeral attendance
Stayed 2 nights in Sep 2024

4/10 Poor

Andy

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but very much past its best. Very basic room a lot of black around the bath
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views, comprehensive breakfast and comfy beds. Staff friendly and helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Lots of noise during the night from floor above kept me awake.
Stayed 4 nights in Aug 2024

2/10 Terrible

ROSALIND

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The entertainment at night was ok. Apart from that it was awful, the window was full of bird droppings! Some also on the net curtains! This was mentioned to the reception staff but nothing done about it! No itv or channel 4 on the tv, was mentioned to reception and told it would be sorted in the morning but nobody bothered to check it at all during our stay! reception staff very unfriendly. Noise at night kept us awake! Sounded like our room was adjacent to a generator! Breakfast is buffet style, just awful, cheap and manufactured food! The hotel is extremely dated and in need of a complete makeover! Extremely disappointed with our stay here.
Stayed 4 nights in Sep 2024