4/10 Poor
Richard
Travelled with partner
20 Aug 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My girlfriend and I stayed at this hotel for a week. While we loved the location for its convenience and thriving energy, we, unfortunately, encountered a few major issues with our room that made our stay at this hotel unpleasant.
First, the good:
- Super friendly and attentive staff.
- Clean and modern rooms
- Dead quiet even during the nights when live music was blaring outside from all the pubs and halls.
- Best possible location which meant that you're steps away from everything.
- Safety and security.
- Great rates
The bad:
- You need your hotel keycard on hand to do anything
- Our bathroom lavatory sink was clogged when we arrived and we could not use it because disgusting water would fill up. Alerted the issue to a staffer who came to examine the clog and told us that a plumber will be by in the moring to unclog the sink. Plumber never showed and we could not brush our teeth or shave in the bathroom. Quite awful actually.
- The extra charges for towels is a bit much as is no housekeeping/cleaning before one week. Also no niceties like coffee capsules or even one bottle of water.
- The bathroom shower floor is super slippery because it has not non-slip treatment on the floor pans. There are also no grip bars in the super slippery shower. I slipped and took a very hard fall that gave me a concussion when I banged the back of my head on the back wall. I am athletic enough and almost saved myself but the lack of a bar prevented me from grabbing onto anything.
Richard
Stayed 7 nights in Aug 2024
