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Mercure Haydock Hotel

3.5 star property

Photo gallery for Mercure Haydock Hotel

Exterior
Fitness facility
Garden
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪11 min walk‬
  • Three Sisters Racing Circuit
    ‪6 min drive‬
  • DW Stadium
    ‪10 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Haydock M6 Jct23 by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1018)
The price is NZ$221
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn Haydock M6 Jct23 by IHG

About the area

St Helens

With a stay at Mercure Haydock Hotel in St Helens (Haydock), you'll be a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village. .This hotel is 6.6 mi (10.6 km) from Wigan Pier and 6.8 mi (10.9 km) from DW Stadium.

What's nearby

  • Haydock Park Racecourse - 11 min walk - 0.9 km
  • Three Sisters Racing Circuit - 6 min drive - 4.5 km
  • DW Stadium - 10 min drive - 10.9 km
  • Gulliver's World - Warrington - 12 min drive - 15.2 km
  • Knowsley Safari Park - 21 min drive - 16.4 km

Getting around

  • Newton-le-Willows Earlestown Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Crisp-E-Cod - ‬12 min walk
  • ‪Flaming Grill Pub Company - ‬14 min walk

About this property

Mercure Haydock Hotel

Hotel with a health club, near Haydock Park Racecourse
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beechers Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 833 reviews
Rating 8 - Good. 237 out of 833 reviews
Rating 6 - Okay. 124 out of 833 reviews
Rating 4 - Poor. 64 out of 833 reviews
Rating 2 - Terrible. 78 out of 833 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lounge areas for meeting up with groups. Rooms dated and need refresh
Stayed 4 nights in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BYO teabags!
Enjoyable stay, friendly staff but for the love of all that is holy, please change the tea bags in the rooms. There are no words to describe how bad they are. To call them tasteless is probably a compliment! Describing them as ' English Breakfast Tea' is an insult to the English, English Breakfast and Tea!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Emily

Stayed 1 night in Nov 2024

4/10 Poor

Iwan

Stayed 2 nights in Nov 2024

2/10 Terrible

Iwan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible stay
I am very disappointed with my recent stay at this hotel. Firstly, I was charged £10 to use the swimming pool, despite already paying £130 per night for the room. This charge feels excessive and was not clearly disclosed on the Hotels.com website. Had I known about this additional fee, I would not have booked the hotel. More concerning, however, was the lack of heat in my room. On the first night, the heating system was broken, and the room was so cold that I had to wear a jumper and socks just to stay warm. I reported this issue to reception and requested a heater for the second night. While a small heater was provided, it didn’t work. I returned to reception, and they gave me a replacement heater. Unfortunately, this heater was also too small to make any real difference, and I spent a second night unable to sleep properly because of the cold. I raised my concerns with reception, but my complaints were not addressed satisfactorily. This experience was far below the standard I expected, and I feel let down by both the facilities and the customer service.
Stayed 1 night in Nov 2024

6/10 Okay

Peter, St Albans

Business traveller
Liked: Staff & service, amenities
This suited me for a work event at Haydock Park, a 2/3 minute drive away. From the outside the hotel looks welcoming, as were the staff at reception. However, it is well overdue a refurb, the rooms were especially cold, with the heater set at its highest still inadequate. It did snow lightly during the evening but I would expect a warmer room. The evening bar meal (chicken burger), wasn’t great. It was ordered at 8pm, having just arrived at the hotel after a long drive. It was quite burnt and mostly left. The restaurant area also felt tired, carpets, decor, etc. and the breakfast was only passable. Ideal location for the racecourse, but little else would entice me back.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Trevor

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kel

Stayed 1 night in Oct 2024

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Owen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed in having to pay for the leisure facilities at £10 per day each person. If we knew this pre booking, we would of booked elsewhere as this was already more expensive then the average hotel around the area, when asked about this the staff said it’s in the small print which seemed very deceitful. Room was clean and the bed was huge and comfortable however painted terribly and the TV remote didn’t work. Looking at other reviews I don’t think we’re the only ones who feel this way.
Stayed 1 night in Nov 2024

6/10 Okay

Belinda

Business traveller
Liked: Cleanliness, staff & service, amenities
Plenty of free parking, staff all very friendly and helpful. The rooms are a good size clean and very quiet. The cooked breakfast looked awful all dried out and very few veggie options. The security was non existant the doors to the outside around the hotel were left wide open and not locked also making parts of the hotel freezing.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Unhappy
Long check in, hotel room had no heating was freezing cold, had to go to reception twice for a remote for tv and to ask for a heater, party going on in room facing and corridor stunk of smoke. Bangin on door hardly slept Terrible stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely over night stay, food was lovely. Friendly helpful staff. I would recommend this to anyone and would happily stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Nice hotel, friendly staff, clean and tidy.
Stayed 1 night in Oct 2024

10/10 Excellent

piers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

david

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Now charging for swim
Highlighting this as I missed it at the time of booking. they’ve started to charge to use the pool at £10 per head per dip. It’s too expensive for the quality of the facilities. Other hotels in the area have better pools and don’t charge. Means I won’t be booking here again as this was always the appeal of the place.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024