Pullman Liverpool

4.0 star property

Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Front of property
Superior Room, 1 King Bed, River View
Bar (on property)
Deluxe Room, 1 King Bed (Premium)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Monarchs Quay, Liverpool, England, L3 4FP
  • M&S Bank Arena
    ‪2 min walk‬
  • Royal Albert Dock
    ‪5 min walk‬
  • The Beatles Story Museum
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Liverpool

With a stay at Pullman Liverpool, you'll be centrally located in Liverpool, steps from ACC Liverpool and M&S Bank Arena. .This hotel is 0.6 mi (1 km) from Royal Albert Dock and 0.7 mi (1.1 km) from The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 km
  • M&S Bank Arena - 2 min walk - 0.2 km
  • Royal Albert Dock - 5 min walk - 0.5 km
  • The Beatles Story Museum - 6 min walk - 0.5 km
  • Liverpool ONE - 11 min walk - 1.0 km

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Albert Dock - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Baltic Fleet - ‬9 min walk
  • ‪Black Lodge Brewery - ‬8 min walk
  • ‪What's Cooking - ‬5 min walk

About this property

Pullman Liverpool

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 216 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 853 out of 1133 reviews
Rating 8 - Good. 197 out of 1133 reviews
Rating 6 - Okay. 47 out of 1133 reviews
Rating 4 - Poor. 19 out of 1133 reviews
Rating 2 - Terrible. 17 out of 1133 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay! I would recommend to anyone wanting to stay in Liverpool. It is in a good location, close enough to the city centre but also away from the hustle and bustle. The staff were really friendly and helpful whenever required. We stayed on the 7th floor and had amazing view. We will be booking again to stay in summer.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Disliked: Staff & service
Not so Ho Ho
Eager to stop serving at the bar at 9.30 despite info indicating later service. Club room on low floor with no view despite asking for river view. WiFi was out of order
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city break hotel
Very nice stay, service was very good with no queueing to check in, for breakfast etc - all those things that can annoy on a hotel stay. Good rooms, convenient location, decent value for money.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Friendly, welcoming, relaxed…. I’ll be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Mason

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
The Gentleman who checked me in and also checked me out was an absolute credit to your brand. Friendly, informative and just a genuine nice human being. You never get a second chance to make a first impression and his first impression was just quality. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Fire alarm went off at 02.20 and we had to stand outside in the freezing cold for over half an hour
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Kieron

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
First impression was ok it’s average but nice place great location clean rooms very quiet excellent staff, bar service excellent bar prices good will stop again
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Zoe

Stayed 1 night in Dec 2024

10/10 Excellent

Keighley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service very friendly and easy check in.
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Stayed 2 nights in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

julie

Hotel staff were great up until a 2am fire alarm. We all had to wait outside in the awful weather with no information and then had to wait in total almost an hour until 3 am with no information. Turned out it was a faulty sensor but no apology for evacuating a hotel full into the freezing cold at 2 am due to deficient equipment . Safety first but courtesy and information should be second . Before then all good .
Stayed 1 night in Dec 2024

2/10 Terrible

Manisha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024