Horrible experience, room not fit for purpose, stinking,dirt everywhere bathroom the worst,bath broke not surprising, TV didn't work, window sills filthy furniture broke headboard ripped,we lasted about 30minutes at this delapadated place,and when I went to ask to be moved room's blatantly and rudely refused,staff ignorant and rude,done nothing to try help situation, I asked for my money back as room wasn't fit for purpose, and they argonantly refused,flew over here as birthday present for my wife,£270 for this stay in that placel, and was left to wonder around Liverpool city centre looking another hotel,also guy on desk Kai think he was a guy jeered and cheered us off, please avoid this please don't be fooled by picture's, don't think it's been touched cleaned even in year's,also drinks menu was terrible as we waited on Room,my wife ended with nothing to drink after asking young girl behind bar for about 20 different drinks, even soft drinks,also my wife got bite's on her from that room,place is walking,so as i said previous don't be fooled by photos from when it must have been built, don't think a duster has even been put near it,since it was build, me and my wife aren't fussy but that place took it completely to another level, I'll be telling everyone I possibly can stay well clear, John mcmullan.