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Atrium Hotel Heathrow

4.0 star property

Photo gallery for Atrium Hotel Heathrow

Breakfast, lunch, dinner served; local and international cuisine
1 bedroom, minibar, in-room safe, desk
Exterior
View from room
Steam room

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

View map
Great South-West Rd, Feltham, England, TW14 0AW
  • Place, Airport Bowl
    ‪3 min drive‬
  • Place, Twickenham Stadium
    ‪11 min drive‬
  • Place, Hampton Court Palace
    ‪16 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min drive‬

Room options

View all photos for Executive Double or Twin Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room, 1 Bedroom (Runway view)

1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room, 1 Bedroom (Runway view)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room (1 Bedroom)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room (1 Bedroom)

8.4 out of 10
Very good
(123 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room (Runway view)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room (Runway view)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double Room, 1 Bedroom

Family Double Room, 1 Bedroom

Family Double Room, 1 Bedroom

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(24 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior
Leonardo London Heathrow Airport
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 5,746 reviews
The price is NZ$206
includes taxes & fees
2 Nov - 3 Nov
Leonardo London Heathrow Airport

About the area

Feltham

Located in Feltham (Feltham North), Atrium Hotel Heathrow is within a 15-minute drive of Twickenham Stadium and Thorpe Park. .This hotel is 6 mi (9.7 km) from Hampton Court Palace and 10.5 mi (16.9 km) from Westfield London Shopping Centre.

What's nearby

  • Airport Bowl - 3 min drive - 1.8 km
  • Twickenham Stadium - 11 min drive - 7.0 km
  • Hampton Court Palace - 16 min drive - 9.6 km
  • Thorpe Park - 16 min drive - 12.4 km
  • Wembley Stadium - 23 min drive - 20.3 km

Getting around

  • Feltham Station - 4 min drive
  • Hatton Cross Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Jack’s - ‬7 min walk
  • ‪KFC - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Lisboa Loja - ‬18 min walk
  • ‪Green Man - ‬4 min walk

About this property

Atrium Hotel Heathrow

Hotel with a sauna, in the vicinity of Twickenham Stadium
Atrium Hotel Heathrow offers 570 air-conditioned accommodations with minibars and laptop-compatible safes. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Feltham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 570 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy local and international cuisine at Orange Tree, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 36 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Orange Tree - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Orange Tree

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.50 for children
  • Covered self parking fee: GBP 16 per night
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool until 7 PM and must be accompanied by an adult.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atrium Hotel Heathrow Feltham
Atrium Heathrow Feltham
Atrium Heathrow
Atrium Hotel Heathrow Hotel
Atrium Hotel Heathrow Feltham
Atrium Hotel Heathrow Hotel Feltham

Reviews

Atrium Hotel Heathrow Reviews

8.2

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 1117 reviews
Rating 8 - Good. 335 out of 1117 reviews
Rating 6 - Okay. 148 out of 1117 reviews
Rating 4 - Poor. 64 out of 1117 reviews
Rating 2 - Terrible. 73 out of 1117 reviews

Reviews

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel was very run down and unsafe. The hotel pool is only open until 8pm. This is very unfortunate for international travelers who are in and out of many time zones and want to use the amenities when it is convenient for them. Our AC unit screens were so dirty it would not run. My husband is an HVAC tech so he fixed it and it worked finally. We were also disappointed that the hotel does not offer an airport shuttle. Other people had commented on a shuttle service but this may have been cancelled. The dinner servers did not know much about the menu and my husband was told his steak would take 45 minutes to cook. It came 10 minutes later. The food was mediocre at best. Also the coffee shop did not open until 11. Weird.
Stayed 1 night in Jul 2025

6/10 Okay

Jaime Fox

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good, staff was friendly. We were very disappointed to learn of the strict pool schedule. Our main reason for booking at this hotel was for the pool and we were unable to use it during the short time we were there. Our kids were very disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Luisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and close to Heathrow for our early flight. Good was good in the restaurant but a bit pricey.
Stayed 1 night in Jul 2025

6/10 Okay

I

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

rinku

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

8/10 Good

Ross

Overall the hotel suited my needs
Stayed 1 night in Jul 2025

4/10 Poor

Benjamin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Lesley

Disliked: Cleanliness, property conditions & facilities, room comfort

Need more customer service skills

We were given the wrong room that had silver fish in the shower, they then moved us after the staff were very rude, when we went to reception to tell them the problem we waited and while waiting to be seen, someone else came up to the counter and was spoken to straight away, after my husband saying something They then decided to speak with us, asking us to wait, I showed him picks of the Silver fish in the shower and the single, it took about 10 mins but later came up with a new room Which was clean and nice
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Atrium Hotel was clean, close to the airport and had very friendly and helpful staff. Muriel was excellent at helping me to get a late checkout and suggested Kingston, a lovely town, to spend some time before our flight that was later in the evening. To get to the touristy stuff in London was a bit over an hour away by subway and 45 minutes by Uber. But that just added to our visit by learning their transportation systems. The room was a nice size for my family of 4. There was a gas station nearby for water and snacks. A subway/bus station was just across the road.
Stayed 3 nights in Jul 2025

10/10 Excellent

kathleen

Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and facilities
Stayed 1 night in Jul 2025

6/10 Okay

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night during our layover, but appreciated the close proximity to the airport. We also enjoyed the buffet breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large. It was airconditioned. It was very quiet despite being near the airport. It was easy to get to and from the airport.
Stayed 1 night in Jul 2025

6/10 Okay

Danyelle

Travelled with partner
Disliked: Amenities
Poor reception experience (closed and locked main doors), had to walk around to the side and track down staff. The rooms had clear wear and had areas that clearly hadn't been cleaned well.
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Unique spa pool
Stayed 1 night in Jul 2025

6/10 Okay

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mine and a few other guests' room wasn't available at the check-in time - had to wait 40 mins, which wasn't nice after a 4-hour drive. Asked to go for a swim with my daughter whilst waiting but told we couldn't until a room is allocated. Once in, though, the hotel was excellent - clean, nice pool and jacuzzi, super convenient for Heathrow and London with Hatton Cross tube across the road. Outstanding noise insulation as didn't hear a single plane or car from the busy road.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness
This location is great for the airport, but there is nothing else around. The breakfast wasn't great either
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DON RIO MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, this is an airport hotel. If you need fast in and out of the airport, this is a very good spot. We went here knowing what to expect. Rooms are big and clean, bathroom is clean and the water pressure is amazing. The hotel is huge, the staff is amazing and it is next door to Heathrow. Cons are the limited dining option, they have a place where you can get some coffee/juice and ice cream and a restaurant that is in this massive room. I guess they do buffets here twice a week. Be also aware that this is one of those hotels where buses of tourist gets dropped off and other packaged/school outings and trips stay. Do not be surprised when you arrive that there are 50-100 people walking around the lobby. There is an underground stop across the street and it is a good spot to stay when you are about to fly off with an early flight, this is not where to stay if you want to explore London.
Family Room
Bathroom
Hallway
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were friendly and check-in/out was very quick. I really liked for how close we were to the property that you did not hear any noise from the planes landing or taking off. The front lobby of the hotel was very clean and is looks elegant, however I found the hallway to the room to have a mouldy smell. The room I was given had a very thick carpet which made the luggage hard to roll and I personally do not like carpet in hotel rooms as I find it unsanitary. The tub surround for the bath was falling off and it looked like there was a leak somewhere between the tub and toilet. I found the beds were extremely small and hard to sleep on as well I noticed the end of one of the beds looked quite dirty. I am unsure if I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarina

Liked: Cleanliness
Stayed 1 night in Jul 2025