Atrium Hotel Heathrow

4.0 star property

Photo gallery for Atrium Hotel Heathrow

Breakfast, lunch, dinner served; local and international cuisine
Property video
1 bedroom, minibar, in-room safe, desk
Steam room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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Great South-West Rd, Feltham, England, TW14 0AW
  • Airport Bowl
    ‪3 min drive‬
  • Twickenham Stadium
    ‪11 min drive‬
  • Hampton Court Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪6 min drive‬

Room options

Executive Double or Twin Room, 1 Bedroom (Runway view)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

7.6 out of 10
Good
(24 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Double or Twin Room (Runway view)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Double or Twin Room, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room (1 Bedroom)

8.4 out of 10
Very good
(119 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Double Room, 1 Bedroom

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Feltham

Located in Feltham (Feltham North), Atrium Hotel Heathrow is within a 15-minute drive of Twickenham Stadium and Thorpe Park. .This hotel is 6 mi (9.7 km) from Hampton Court Palace and 10.5 mi (16.9 km) from Westfield London Shopping Centre.

What's nearby

  • Airport Bowl - 3 min drive - 1.8 km
  • Twickenham Stadium - 11 min drive - 7.0 km
  • Thorpe Park - 15 min drive - 12.8 km
  • Hampton Court Palace - 16 min drive - 9.6 km
  • Wembley Stadium - 23 min drive - 20.3 km

Getting around

  • Feltham Station - 4 min drive
  • Hatton Cross Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Hilton Garden Inn London Heathrow Airport - ‬7 min walk
  • ‪Lisboa Loja - ‬18 min walk
  • ‪Green Man - ‬4 min walk
  • ‪Cafe Restaurante Moniz - ‬3 min drive
  • ‪The Garden Grille - ‬7 min walk

About this property

Atrium Hotel Heathrow

Hotel with a sauna, in the vicinity of Twickenham Stadium
Atrium Hotel Heathrow offers 570 air-conditioned accommodations with minibars and laptop-compatible safes. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Feltham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 570 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy local and international cuisine at Orange Tree, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 36 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Orange Tree - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Orange Tree

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.50 for children
  • Covered self parking fee: GBP 16 per night
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool until 7 PM and must be accompanied by an adult.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atrium Hotel Heathrow Feltham
Atrium Heathrow Feltham
Atrium Heathrow
Atrium Hotel Heathrow Hotel
Atrium Hotel Heathrow Feltham
Atrium Hotel Heathrow Hotel Feltham

Atrium Hotel Heathrow Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1101 reviews
Rating 8 - Good. 330 out of 1101 reviews
Rating 6 - Okay. 146 out of 1101 reviews
Rating 4 - Poor. 62 out of 1101 reviews
Rating 2 - Terrible. 72 out of 1101 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location to access london. Room was excellent.The only let down was Breakfast was a bit limited as we dont eat a full breakfast usally just continental not much choice
Stayed 2 nights in Jun 2025

2/10 Terrible

Maureen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked this in Expedia after seeing the 8.5 star rating. I don’t know what hotel others got but our stay was not 8.5. Front desk would not even check to see if a room was available when we arrived at 2:15. The halls and room doors looked beat up. The air conditioner had to be figured out and there were no directions on how to work it. There was a cafe downstairs which was open when we were killing time but when I went back a few hours later, it was locked and closed. Front desk told me someone was coming but I gave up after waiting for 30 minutes. Was told to go to restaurant, but had zero interest in paying $6 for a tiny bottle of soda. Room service was awful and overpriced. One person in our party ordered gnocchi, but what she got was ziti in some sort of cream sauce. She also got violently ill overnight- which we are sure was food poisoning. They also booked in multiple tour groups that arrived at the same time and elevators were a nightmare. Hated every minute of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Keanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing , we’ll be back next month
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, quiet & reasonably priced. Our choice due to proximity to Heathrow.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very modern, clean hotel. Across from an underground tube station for convenient travel. Allowed us to check in early, and gave us a free upgrade!
Stayed 3 nights in Jun 2025

10/10 Excellent

Neelesh

Travelled with family
Real good staff clean and convenient to the train station
Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the airport and very quiet -just what you need for an overnight on route to your destination.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room with easy access to Heathrow.
Stayed 1 night in Jun 2025

10/10 Excellent

Maurilio

Stayed 6 nights in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, clean room, no noise.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
showed up to be told there was not parking spaces available, but would have to park 10 minutes away from the hotel. Everyone that checked in after us managed to magically get a space. We checked in and when we booked the room, we payed extra to have a room overlooking the runway of heathrow airport, we got to the room and we where overlooking the hotels car park. The staff member got our room changed but we still couldnt see the runway. We gave up with that as they obviously werent going to prioritise us as we do not look like we come from money. If you look rich then youll have the best rooms and magically get a parking space. After speaking to the member of staff about everyone magically getting a space, he told us we could stay where we where and pay for parking, so thats what we did. About every single time we left the hotel we wpuld get told to move the car , even though it was in a space, not blocking anyone or in the way. On another note the swimming pool was lovely.
Stayed 2 nights in Jun 2025

10/10 Excellent

kaylee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room is lovely and spacious, beds are quite uncomfortable and the pillows are too. Room wasn’t completely clean, there was hair in the shower and food left in the fridge so clearly not a thorough job done. Pool was lovely, spa area and gym too. Only thing I’d say is there’s no where to sit if you take your kids to the pool and don’t necessarily want to dip in, it looked as if there was a viewing gallery but we couldn’t find the entrance! Staff were friendly! Would stay again.
Stayed 1 night in Jun 2025

4/10 Poor

Cerian

Disliked: Cleanliness
My kids enjoyed the pool area and it was nice not be able to hear the planes.
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Stayed 2 nights in Jun 2025

8/10 Good

Lisa, Cherry Tree

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It's closest to terminal 4 when taking an uber. The lobby is in the bottom & awkward to get into. The room was ok.The pool is warm & beautiful but no handrail to get down the steps. The hot tub is full with 4 larger persons that tend to stay in for a long time. Theres no private changing room. We ate at the restaurant & the fish & chips was really good!! However, we wanted just oatmeal for breakfast & could only have a buffet. The smaller coffee shop doesn't open till 10. So we checked out & went to the train station. It's out by itself so no options for anything else. The desk person spoke unclear english & was hard to talk to.
Stayed 1 night in Jun 2025

4/10 Poor

Charlotte

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Terrible service and no room allocated

We arrived at the hotel at 10:30am and parked the car for the day. The staff said the desk is open for 24hours so we could check in later. When we arrived at 11pm to check in, there were a number of staff members on the check in desk but none of the staff could check us in. The staff member explained that there were no rooms that had been allocated and we were asked to wait for 5 mins whilst this was completed. After 20 mins, we still had not been allocated a room and there were groups of people now gathering at the check in desk with the same problem. None of the staff could explain why our rooms had not been allocated since we had all made bookings. They explained that they needed the manager to do this yet the manager didn’t seem to understand that all people in reception were waiting for him to do it. The service we received was rubbish. It is really poorly managed and at nearly midnight, this was not good enough.
Stayed 1 night in Jun 2025

6/10 Okay

Jaismin

Stayed 2 nights in Jun 2025

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely however staff in car park and bar area were very unhelpful and obviously needed some training in customer service. If you’re planning on parking there - you’ve got no hope. I got told no room go and park behind that building - that building was Heathrow airport
Stayed 1 night in Jun 2025

10/10 Excellent

Nisha

Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Stayed 1 night in May 2025

4/10 Poor

James

Stayed 1 night in Jun 2025

6/10 Okay

Zaid

Liked: Cleanliness, property conditions & facilities
Clean , quiet , but didn't feel any better than nearby 3 star hotels that I used in the past, Offered a complimentary 12:00 check out when I checked in but later, was told they are busy and asked me to checkout at 11:30 Breakfast experience was not good, they had a huge group in the breakfast area and they weren't prepped , no clean dishes and dirty cutlery on almost every table. Offerings were limited and not worth the money. Only two staff were trying to clear up. In summary wasn't bad or amazing , but If I had the option to use nearby hotels with better rate , I wouldn't pay extra to come back again
Stayed 1 night in Jun 2025

8/10 Good

Cynthia

Average
Stayed 1 night in Jun 2025