Located in Hounslow (Hounslow Central), Civic Hotel is within a 10-minute drive of Thames River and Royal Botanic Gardens, Kew. .This hotel is 9 mi (14.5 km) from Natural History Museum and 9.5 mi (15.3 km) from Hyde Park.
What's nearby
Syon Park - 5 min drive
Royal Botanic Gardens, Kew - 8 min drive
Twickenham Stadium - 8 min drive
Ealing Broadway Shopping Center - 11 min drive
Hampton Court Palace - 18 min drive
Getting around
Hounslow Central Underground Station - 4 min walk
Hounslow Station - 17 min walk
Heathrow Airport (LHR) - 16 min drive
Restaurants
Lala Peshawari - 9 min walk
Americano - 4 min walk
Taco Bell - 9 min walk
The Black Horse - 6 min walk
Costa Coffee - 10 min walk
About this property
Civic Hotel
Hounslow hotel in Hounslow Central with free parking
Civic Hotel offers 31 accommodations. Housekeeping is provided daily.
Make yourself at home in one of the 31 guestrooms.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Languages
English, Hindi, Polish, Portuguese
Property amenities
Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible path of travel
More
Smoke-free property
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Civic Hotel Hotel
Civic Hotel Hounslow
Civic Hotel Hotel Hounslow
Civic Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 27 out of 93 reviews" "
10 - Excellent
27
Rating 8 - Good. 27 out of 93 reviews" "
8 - Good
27
Rating 6 - Okay. 15 out of 93 reviews" "
6 - Okay
15
Rating 4 - Poor. 16 out of 93 reviews" "
4 - Poor
16
Rating 2 - Terrible. 8 out of 93 reviews" "
2 - Terrible
8
7.8/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Alan
14 Sept 2024
Liked: Cleanliness, staff & service
Alan
Stayed 1 night in Sep 2024
4/10 Poor
Verified traveller
Business traveller
13 Sept 2024
Liked: Cleanliness
Disliked: Room comfort
Clean hotel but extremely loud at night.
Would not recommend staying here if you’re needing decent sleep. Stayed here for 12 nights whilst working in London. I think there was only 1 night we weren’t awoken by noisy guests/airplane noise/ groups of males in the hotel car park through the night/ people arguing outside.
The hotel itself is cleaned daily and the rooms were clean and well kept. The twin room we had was extremely small, just enough room between the beds to walk to the en suite. Car park is awkwardly shaped and if you have a larger vehicle it is next to impossible to leave the car park once other cars are parked up.
Adequate room although quite cramped for 2 people.
The room was unbearably hot. A small fan was provided but did hardly anything to improve comfort.
Avoid Room 205.
Stayed for 1 night. Room and toilet was very clean.
Thing to improve: We saw a mouse in the room when we returned in the night. That is a health hazard and not expected from hotel at this price especially given everything else was good about the room.
We were looking for a modest price hotel in a convenient location, and this suited our needs. It was clean and in a good condition. The staff were under pressure during breakfast, but did their best. More staff could be employed.
Overall for the price we paid it was what we expected.
Great experience, will definitely book again. Free parking, great location to train station, 10 minute walk to Hounslow city centre. Comfortable room too. Netflix, bbc iplayer and other tv apps on TV to watch in deluxe room. Great shower and water pressure. Lovely towels and bathroom amenities.
Had a few issues on check in with the original double room we checked into (wall socket not working and toilet seat broken) lovely reception was made aware and upgraded our room to deluxe room and catered to our needs.
We didn’t have breakfast as we did not need it, but breakfast available to add upon check in.
Overall 10/10 - Thank you :)
Lia
Stayed 1 night in May 2024
6/10 Okay
Heather
22 May 2024
I stayed for one night. It was average to what I needed. If I was to stay there longer I probably wouldn't stay there.
The image of the hotel from the outside will deceive you into thinking that it is an ancient, ancient building in which you feel British authenticity.
But the hotel's external view does not reflect its internal condition. You pay nearly 100 euros for a night where you don't even feel safe.
Carpets are never clean
There is hair on the sheets which suggests it has not been cleaned
Samples of shampoo are not enough to wash the head.
You participate in your neighbor's speech and perhaps his breathing.
You have to be a mountain climber to climb the stairs to your room.
The sink is so small that you think it is a miniature model of a sink, and therefore you will struggle to wash your face.
You have to carry toilet paper in your hand because there is no room for it (a farce in every sense of the word)
The hotel, which you will pay approximately 100 euros for, does not have a hall to sit in. I wanted to sit in a hall that turned out to be for dining, and the employee ran out saying that it is forbidden to sit here, this hall is for dining only.
There are hotels of a higher standard for group accommodation for 16 euros, which are considered better.
I don't even recommend going near the hotel.
The problem is that you pay for three or four-star accommodation while the room standard is worse than you can imagine. The only good thing is that the day employee is nice .
In the end, I advise you to sleep in the car rather than book in this ( Hotel).