Dorsett Shepherds Bush

4.0 star property

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Dorsett Room
Front of property - evening/night
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Holland Park
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Dorsett Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

London

With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This eco-certified hotel is 2.7 mi (4.3 km) from Natural History Museum and 3.2 mi (5.2 km) from Hyde Park.

What's nearby

  • Westfield London Shopping Centre - 10 min walk
  • Eventim Apollo - 19 min walk
  • Kensington High Street - 20 min walk
  • Olympia Conference and Exhibition Centre - 20 min walk
  • Hyde Park - 8 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Eco-certified London hotel in Hammersmith and Fulham with a 24-hour fitness center
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20 for adults and GBP 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Restaurant Spice Gallery
  • Jin Bar
  • Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 928 out of 2041 reviews
Rating 8 - Good. 548 out of 2041 reviews
Rating 6 - Okay. 292 out of 2041 reviews
Rating 4 - Poor. 158 out of 2041 reviews
Rating 2 - Terrible. 115 out of 2041 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jamel

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Aug 2024

4/10 Poor

Ogtay

Disliked: Cleanliness, property conditions & facilities
The location was great. However lobby’s esthetic doesn’t not match the rooms. Lobby looks very luxurious but as you enter the room, it looks like a dormitory. A lot of things needed to be fixed in the room. The quality of the room and the price I paid ( $700 2days) is wild.
Stayed 2 nights in Nov 2024

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here all the time , so good
Stayed 1 night in Nov 2024

10/10 Excellent

Margie, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Wai Ting

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air-con didn’t work Refrigerator can’t keep your items cool
Stayed 2 nights in Nov 2024

8/10 Good

Danielle

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for London trip.
A very comfortable 1-night stay, good bed, bathroom, decent-size room. Lovely foyer, bar and restaurant. What made the stay was the staff who were all friendly and efficient and made sure everything was as good as it could be for my visit. The hotel was perfect for a concert at the theatre close by. Special mention to Receptionist Maria who ensured my visit to both the hotel and the concert was extra special, thank you for the attention to details!
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Gabriella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed! We contacted the hotel ahead of booking to request a change to the date (due to unforeseen circumstances) we waited as per the policy for the manager to come back, but we’re never contact. In the meantime we’re charged for our stay. Will not be booking again for future visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Stayed 2 nights in Nov 2024

10/10 Excellent

Tavia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Iain

Business traveller
Disliked: Property conditions & facilities
Just book the Premier Inn if you want cheap
Rude staff on check in. Refused to provide early check in despite a room being available. Room was small, had no working heating or cooling or ventilation. Needed a deep clean.
Stayed 2 nights in Nov 2024

8/10 Good

Graham, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decide to drive to London parking overnight at Westfield, conveniently just five minutes walk from the hotel. Near to tube, restaurants and buses. Nice oriental inspired decoration. Room was warm and clean with comfy super king size bed. Have stayed a couple of times and will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Jisoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

6/10 Okay

Bharkha

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room attendants need attention. The hotel is central with easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Dorsett Shepherds Bush we was upgraded to a beautiful suite on arrival. The hotel well was clean and well maintained. Staff were very attentive at the stunning bar and at breakfast where there was a great selection of lovely well cooked good quality food as well as fresh bread fruit and a great continental selection. Would stay here again as convenient for tube and shopping and easy to get cabs/busses/tube into heart London.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria saves the day
Victoria the receptionist was excellent,great attention to detail and care,asset to the company
Stayed 1 night in Nov 2024

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
The building is fabulous - really impressive design features and a good location. But, the immense potential of this hotel is wasted on lots of small details which are both puzzling and unnecessary. For such a new hotel it is already showing signs of wear & tear. Stained carpets, cracked mirrors, chipped furniture etc. On the upside. the room was very quiet, spacious and comfortable. Check-in is ridiculous - there’s no drop-off point outside for taxis, so if you have a lot of luggage it’s inconvenient. No restaurant on-site and staff do not promote the fabulous Chinese restaurant next door (actually it’s part of the complex, seems like they have fallen out?!). Overall, lovely place but weird unexplained oddities.
Stayed 2 nights in Nov 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024