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Dorsett Shepherds Bush

4.0 star property

Photo gallery for Dorsett Shepherds Bush

Lobby
Reception
Bar (on property)
Front of property - evening/night
Dorsett Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (620)
The price is NZ$475
for 1 room
includes taxes & fees
29 Apr - 30 Apr
The Hoxton Shepherds Bush

About the area

London

With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This eco-certified hotel is 2.5 mi (4.1 km) from Royal Albert Hall and 3.2 mi (5.2 km) from Hyde Park.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.1 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 20 min walk - 1.7 km
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.7 km
  • Hyde Park - 8 min drive - 5.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 950 out of 2104 reviews
Rating 8 - Good. 567 out of 2104 reviews
Rating 6 - Okay. 306 out of 2104 reviews
Rating 4 - Poor. 162 out of 2104 reviews
Rating 2 - Terrible. 119 out of 2104 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Derek, London

Travelled with partner
Liked: Cleanliness, amenities
A very convenient location for commuting, shopping and recreation. Disappointed with quality of room provided - did not match my order, and took 4 days to get a room change, after two separate unfulfilled promises by members of staff. A big thank you to Victoria for her attentiveness, with a much welcome intevention when I visited reception for a third time. She arranged a change.
Stayed 11 nights in Dec 2024

6/10 Okay

Nadine

Liked: Room comfort
Missing the small detail..
Wish they off more of variety for breakfast...management please make sure you do a. monthly quality insurance check on your heating and cooling unit..
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

2/10 Terrible

Sebastien

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in west London next to Westfield
Nice and clean hotel ideally located next to underground stations and Westfield shopping center. The new extension to take the breakfast is great and its buffet has a lot of choice. Staff is friendly and professional, only downside was the room temperature, too cold and we had to stop the air conditioning.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Stayed 1 night in Jan 2025

10/10 Excellent

May

Liked: Staff & service, property conditions & facilities
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also loved the convenient location of the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jojo

Stayed 7 nights in Oct 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, helpful staff and a great location. Noisy rooms, doors slamming, bed wasn't very comfy. Breakfast was ok, nothing special.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nilab

Stayed 5 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Najat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, supportive and helpful especially Rona!
Stayed 4 nights in Dec 2024

8/10 Good

brendan

Stayed 1 night in Jan 2025

10/10 Excellent

Mallisa-Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dorsett was the perfect place for us to stay. Close to lots of amenities.
Stayed 6 nights in Dec 2024

6/10 Okay

Simran

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Tawfiq

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay after a night at the theatre.
Stayed 1 night in Jan 2025

8/10 Good

Cherrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nick

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Derek, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant, positive experience for a 3-night stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashiq

Stayed 1 night in Dec 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service
Room quite small shower gel empty but not a bad stay
Stayed 2 nights in Dec 2024

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and supportive team
Stayed 3 nights in Dec 2024