See all properties
Save

Hotel Shepherds Bush London

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room
Lobby sitting area
Courtyard
Family Studio Suite, 2 Bedrooms, Connecting Rooms
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Shepherd's Bush Empire
    ‪4 min walk‬
  • Westfield London Shopping Centre
    ‪11 min walk‬
  • Holland Park
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 15.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds)

Triple Room (3 single beds)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property - evening/night

Dorsett Shepherds Bush

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (2009)
The price is NZ$252
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Dorsett Shepherds Bush

About the area

London

With a stay at Hotel Shepherds Bush London in London (Hammersmith and Fulham), you'll be steps from Bush Theatre and 7 minutes by foot from Kiyan Prince Foundation Stadium. .This hotel is 0.6 mi (1 km) from Westfield London Shopping Centre and 1.5 mi (2.4 km) from Olympia Conference and Exhibition Centre.

What's nearby

  • Westfield London Shopping Centre - 11 min walk
  • Kensington High Street - 4 min drive
  • Olympia Conference and Exhibition Centre - 4 min drive
  • Hyde Park - 8 min drive
  • Marble Arch - 9 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Five Guys - ‬5 min walk
  • ‪The Hoxton, Shepherd’s Bush - ‬2 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬3 min walk
  • ‪Tian Fu - ‬2 min walk

About this property

Hotel Shepherds Bush London

Hotel with a 24-hour front desk, steps from Bush Theatre
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, a television in a common area, and a living plant wall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • 3 steps to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 380 reviews" "
Rating 8 - Good. 138 out of 380 reviews" "
Rating 6 - Okay. 45 out of 380 reviews" "
Rating 4 - Poor. 25 out of 380 reviews" "
Rating 2 - Terrible. 14 out of 380 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Julie

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning: Unsafe Invasion of Privacy Incident
I feel compelled to warn others about my recent stay at this hotel, which I found to be unsafe. After leaving my room for an hour, I returned to find my key deactivated. A maid, who smiled at me, used her master key to let me in. When I later returned from lunch, I encountered an alarming situation: the maid entered my room without knocking while I was changing clothes, claiming maintenance needed access. I was shocked and told her to leave, which she did reluctantly. When I reported this invasion of privacy to the front desk, the response was inadequate—a mere offer of a free drink. This does not address the severity of the issue. The cameras can verify the maid saw me enter my room just before barging in, highlighting her blatant disregard for my privacy. Additionally, my room lacked a deadbolt or any safety mechanism, leaving me vulnerable to further intrusions. I now feel unsafe and uncomfortable in what was supposed to be an enjoyable stay in London. Due to this experience, I will be leaving the lowest possible ratings on all travel websites and sharing my concerns widely to ensure future guests are warned about the serious safety issues at this hotel. The worst part? I was told to "email the manager", and no one has even bothered to respond. I opened a Hotels.com support ticket and even THEY can't get ahold of anyone. Stay very far away from this place!
Stayed 3 nights in Oct 2024

8/10 Good

Muir

Liked: Cleanliness, staff & service, property conditions & facilities
All areas of hotel that I saw were clean and tidy. My room was in basement; included air con unit which I did not use but would be a boon in summer as no window. Room and toilet/shower clean, bed comfortable and clean. A few odd observations: Nice looking shallow sink in en suite with hot and cold water plumbed the wrong way round. Kettle wont fit under tap. But the weirdest thing is that when I returned about 11pm there were a crowd of teenagers sitting on patio smoking spliffs. I assume they were known to hotel staff on reception a few feet away. Quite a risky thing to turn a blind eye to on a licenced premises. I think it would make some guests uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Aiste

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subway stop. Room was clean comfortable and staff was very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Amelework

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the most with the staff members as front desk. They are amazing. I did not Cary my charger for my phone and they provide for me so I was able to charge my phone this was important for me. I was also able to leave my cary on bags so that I was able walk around after my check out. I had very good experience with the hotel. I recommend this hotel. Also was affordable!!
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and easy to get to from transport links.
Stayed 1 night in Sep 2024

2/10 Terrible

Haresh

Stayed 1 night in Sep 2024

2/10 Terrible

Michele

Disliked: Cleanliness, amenities, property conditions & facilities
We got locked in our room has no air conditioner no refrigerator on the third said they have had this problem but has not fixed it how can you get locked in your room at a hotel floor with no elevator
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service
Great location, just no daylight in room 1 but v clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms and service
Very helpful staff and informative. The rooms were clean and tidy and suitable for short stays with family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Clean, comfortable and friendly service. Well connected for travel and dining out.
Stayed 3 nights in Aug 2024

6/10 Okay

Angela

Liked: Staff & service
Was looking for something near a train station close to the London. Think we could've found a nicer place that was unfamiliar with the area.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2024

10/10 Excellent

Sally

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and just by shepherds bush market station. Accepting dogs is a great plus.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the centre of Shepherds Bush
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room in the basement (no windows, no problem) on the 1st of July 2024 as I went to the O2 Empire to watch a band. The hotel is right next to Shepherds Bush Tube station (20 minute ride from Euston Square). the Empire is a short walk away. Access to the hotel is through a single railing gate, to the side of a double gate. Very happy with the Hotel and it suited my overnight needs. The staff are friendly, polite, efficient and helpful. No meals available. Small courtyard to chill in. small reasonably priced bar. Several pubs nearby, plenty of takeaway food outlets. I will definitely stay here again.
Stayed 1 night in Jul 2024