New Road Hotel is centrally located in London, a 4-minute walk from East London Mosque and 9 minutes by foot from Brick Lane. .This family-friendly hotel is 1.2 mi (1.9 km) from Tower of London and 2.8 mi (4.4 km) from ABBA Arena.
What's nearby
Brick Lane - 9 min walk
Liverpool Street - 19 min walk
Tower of London - 3 min drive
Tower Bridge - 4 min drive
O2 Arena - 13 min drive
Getting around
Whitechapel Underground Station - 4 min walk
Shadwell Station - 12 min walk
London City Airport (LCY) - 23 min drive
Restaurants
Tayyabs - 1 min walk
Zaza's Grill - 3 min walk
Ambala Sweets - 1 min walk
Whitechapel Fried Chicken - 3 min walk
Subway - 2 min walk
About this property
New Road Hotel
Family-friendly London hotel in Tower Hamlets with a 24-hour front desk
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a television in a common area, discounted use of a nearby fitness facility, and a banquet hall.
Satisfy your appetite with British cuisine at Mr White's Chophouse, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 16.95 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area
Restaurants on site
Mr White's Chophouse
Bar
Cereal Grind Coffee Shop
Things to do
Arcade/games room
Billiards/pool table
Family friendly
Arcade/games room
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Library
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Conference space (431 square feet)
Coworking spaces
Meeting rooms - 2
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Locally owned and organised tours and activities
Romance packages available
Rooftop garden
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels
Entertainment
49-inch flat-screen TV
TV channels
Food and drink
Champagne service
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products used
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Local maps
Recycling
Safe
Soundproofing
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London
New Road Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 477 out of 907 reviews" "
10 - Excellent
477
Rating 8 - Good. 282 out of 907 reviews" "
8 - Good
282
Rating 6 - Okay. 90 out of 907 reviews" "
6 - Okay
90
Rating 4 - Poor. 33 out of 907 reviews" "
4 - Poor
33
Rating 2 - Terrible. 25 out of 907 reviews" "
2 - Terrible
25
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Terrible
David
29 Oct 2024
David
Stayed 1 night in Sep 2024
4/10 Poor
Mark
Business traveller
26 Oct 2024
Liked: Cleanliness, staff & service
Stay here but dont eat any meals
Have stayed twice and tried to ear the overpriced food with a service charge ,
Both time couldnt eat , rubbish service and food . Staff busy talking to each other , chefs and waiting staff , forgetting customers , food and customer service
I really enjoyed the hotel. It was small but extremely functional! It’s a super close walk to the tube. The area felt safe, but it was noisy. There’s a hospital near so I heard a lot of ambulances. There are tons of places to eat in the area, as well as downstairs in the restaurant. I’d definitely stay here again!
The staff was very helpful and really nice! They helped us with everything we needed. The place was super clean and new. It was central and we loved it!
Great hotel in a really good spot. Iron&wood intrerior is very pleasant, wooden floors and comfy bed. Room was very clean.
We explored a lot and it was easy to get to everywhere as tube was just couple of mins away and we’d be overall in ~20mins at all tourist destinations.
Good hotel, clean, attentive staff with good facilities. Bed was hard, I never slept but my wife did so down to personal preference. Bar prices I found extortionate £43 for a double G&T and a double vodka coke, no price list and not told cost of drinks when paying bill, just asked for card. Breakfast = not keen on turkey rashers instead of Bakon.