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Sapphire Hotel

3.0 star property

Photo gallery for Sapphire Hotel

Front of property
Front of property - evening/night
Triple Room, Private Bathroom
Staircase
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪12 min walk‬
  • Eventim Apollo
    ‪14 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior detail

Safestay London Kensington Holland Park

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
3.8 out of 5, Good, (956)
The price is NZ$199
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Safestay London Kensington Holland Park

About the area

London

With a stay at Sapphire Hotel in London (Hammersmith and Fulham), you'll be a 2-minute drive from Westfield London Shopping Centre and 7 minutes from Hyde Park. .This hotel is 4.6 mi (7.3 km) from Buckingham Palace and 4.8 mi (7.7 km) from Piccadilly Circus.

What's nearby

  • Westfield London Shopping Centre - 12 min walk
  • Kensington High Street - 17 min walk
  • Hyde Park - 7 min drive
  • Buckingham Palace - 11 min drive
  • Piccadilly Circus - 12 min drive

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station and luggage storage.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 10 ft (GBP 8.5 per day)
  • Street parking available

Family friendly

  • DVD player
  • Fridge
  • Soundproofed rooms

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 226 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 207 out of 1004 reviews
Rating 4 - Poor. 122 out of 1004 reviews
Rating 2 - Terrible. 135 out of 1004 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for transport and food. Easy access to central london and attractions. One issue maybe the noise outside and inside. Rooms very close to each other with little soundproofing
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, room comfort
Sirens
Too many police, fire and EMT sirens in the middle of the night.
Stayed 5 nights in Nov 2024

8/10 Good

Mee

Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

ABDULRAZZAG

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Suyash Jang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short but overall good. We were very well received, friendly and attentive staff. Close to the metro station so convenient for getting around. However the rooms are not very well soundproofed, we heard the room above making noise all night like someone running or walking all night. On the other hand, very attractive price, practical for small budgets.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kanayo

Business traveller
Liked: Amenities
The room is very neat. And the location is very pleasant.
Stayed 2 nights in Nov 2024

4/10 Poor

A

Liked: Cleanliness
Disliked: Staff & service
Bait and Switch
I booked to stay at the Sapphire hotel. Before arriving I was sent a message to collect my key card at the near by Emerald hotel, and informed that my stay could be at the Emerald instead. This is exactly what happened. With check-out at 11am I was surprised to have a staff member knock on my door at 9am asking when I was leaving. As check-in is at 3pm I don't think guests should feel pressured into leaving before they have to.
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor experience for this hotel, the pictures definitely do not match the experience. Stained floors, damaged bathroom suite which in itself is as small as a cupboard combined with an additional £20 charge for early checking in. I won't be coming back to say the least. The shower is being held in place by sellotape and is also coming away from the wall, broken fixtures with jagged edges protruding from this area also.
Stayed 1 night in Nov 2024

4/10 Poor

zhao xin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cheep hotel. not worth money
Stayed 6 nights in Nov 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities
There was 2 of us staying there we had 1 towel 1cup the headboard was full of stains seal on fridge mouldy and noisy while we was trying to sleep shower mouldy rooms smelt of cigarette smoke and people and out was a mess with cigarette uts
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice caring staff
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Sushmitha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Melkam

Liked: Staff & service, property conditions & facilities
The guy at the office was so helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Eason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chantal

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Should have spent £20 and stayed in a better place
It's a very budget hotel so I suppose you get what you paid for. They pretty much converted a semi detached house into a hotel. The room is absolutely tiny and it's in the basement level. It's not the most well maintained, quite a bit of dust and cob webs. The fridge was leaking water. Generally not the most pleasant experience.
Stayed 1 night in Oct 2024

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities, room comfort
La consiglio
Buona posizione per spostarsi in treno in bus o a piedi è tutto organizzato bene per farci stare bene e informarti..Per me ottima scelta nella struttura
Stayed 2 nights in Oct 2024

8/10 Good

Enrico

Travelled with group
Liked: Cleanliness, staff & service
It was good.
Stayed 1 night in Oct 2024

2/10 Terrible

Asher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting didn’t even stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 7 nights in Sep 2024