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Sunborn London

4.0 star property

Photo gallery for Sunborn London

Front of property – evening/night
Property entrance
1 bedroom, premium bedding, in-room safe, desk
Reception hall
Daily English breakfast (GBP 19.50 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

View map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    ‪1 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪9 min drive‬
  • London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

1 bedroom, premium bedding, in-room safe, desk

Classic Room (Family)

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

1 bedroom, premium bedding, in-room safe, desk

Classic Room, River View

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Dockview)

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

1 bedroom, premium bedding, in-room safe, desk

Executive Room (Family)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 55 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(28 reviews)
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

1 bedroom, premium bedding, in-room safe, desk

Classic Room (Dockview)

9.6 out of 10
Exceptional
(70 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

London

Located in London (Docklands), Sunborn London is steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River. .This eco-certified hotel is 4.3 mi (6.9 km) from O2 Arena and 4.9 mi (7.9 km) from Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 1 min walk - 0.2 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.5 km
  • O2 Arena - 4 min drive - 2.0 km
  • Westfield Stratford City - 9 min drive - 4.8 km
  • Tower Bridge - 14 min drive - 8.2 km

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Warehouse K - ‬2 min walk
  • ‪Fox ExCeL - ‬2 min walk

About this property

Sunborn London

Eco-certified hotel with a marina and a 24-hour front desk
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and 3 meeting rooms.
English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Reviews

Sunborn London Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 689 out of 1005 reviews
Rating 8 - Good. 213 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

10/10 Excellent

Isla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, for events and great connectivity with trains etc. Decent sized room. Breakfast was fine- not amazing. Bed v comfortable. Staff great. Will definitely look to stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful unique experience , very special , staff attentive , food excellent , sad to come home
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing overnight stay. Room was clean with great facilities. Staff were warm and friendly and breakfast was great. Will definitely stay here again
Stayed 1 night in Jun 2025

6/10 Okay

F J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely stay, very comfortable but let done by the breakfast service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jess

Stayed 1 night in Jun 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, bathroom a little small, but manageable.
Stayed 2 nights in Jun 2025

10/10 Excellent

irfan

Stayed 3 nights in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay. Location is good & access to London & all attractions is so easy. Staff were all so friendly & helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Great selection buffet breakfast. Quick check in.
Hotel reception
View from our room
King bed room
Stayed 1 night in Jun 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff excellent, comfy beds and great buffet breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

brian

Stayed 1 night in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise break for my husbands birthday, and we coud not of asked for a more perfect stay. Beautiful in every way, great service, fab room, loved the balcony, just incredible in every way!
Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out, the staff were excellent, friendly, helpful and very professional. Nothing was too much bother, it was all in a days work.
2nd floor Executive room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and absolutely lovely accommodation in London. Perfect for our stay to go to the 02 arena. Will definitely re book.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boat and staff, but the breakfadt let it down because the food was warm and eggs was hard. The bacon was dry and cold and it was not enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay at Sunborn. The staff was very polite. They room was clean and welcoming. Thank you for the anniversary card and chocolates, it was much appreciated. Sandra
Stayed 1 night in Jun 2025

2/10 Terrible

ZOE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never made it - sadly due to illness I was unable to stay. Hotel.com tried to get the hotel to waive the fee for me to reschedule but the hotel refused. Sadly this was my 50th birthday treat, due to the hotel being greedy and not moving the dates I am now out of pocket and no birthday treat. Says a lot about sunborn hotel chain. Such a shame and from reading reviews this inflexibility has happened to others. So beware before booking as sometimes we do get ill unexpectedly!!
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025