Located in London (Docklands), Sunborn London is steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River. .This eco-certified hotel is 4.3 mi (6.9 km) from O2 Arena and 4.9 mi (7.9 km) from Tower Bridge.
What's nearby
ExCeL Exhibition Centre - 2 min walk - 0.2 km
ABBA Arena - 7 min drive - 5.6 km
O2 Arena - 10 min drive - 7.0 km
Westfield Stratford City - 10 min drive - 6.6 km
Tower Bridge - 11 min drive - 8.0 km
Getting around
West Ham Station - 5 min drive
Custom House Station - 6 min walk
London City Airport (LCY) - 6 min drive
Restaurants
Subway - 6 min walk
Costa Coffee - 3 min walk
Sandwich & Co - 2 min walk
Upper Deck Restaurant - 1 min walk
The Bridge Restaurant - 7 min walk
About this property
Sunborn London
Eco-certified hotel with a marina and a 24-hour front desk
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and 3 meeting rooms.
English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour offsite parking (GBP 25 per day); reservations required
Food and drink
Daily English breakfast available for a fee: GBP 19.50 per person
A bar/lounge
A restaurant
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Conference space
Outdoors
Marina
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Free cot
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Tablet computer
Food and drink
24-hour room service
Electric kettle
Espresso maker
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 40 per night
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately GBP 19.50 per person
Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is also known as
London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London
Sunborn London Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were great. It was very clean throughout too which is always nice.
I think all in all, both myself and the wife had about 3 hours sleep. The bed was 2 singles or small doubles put together and they were different heights as well as firmness. We could hear all kinds of noises from above as well as the corridor.
We could even hear when people were having coffee from the coffee machine. Even more so at 5am.
The yacht is very grand and amazing, but won’t be back due to the lack of sleep.
Dean
Stayed 1 night in Dec 2024
8/10 Good
Leslie
Business traveller
16 Dec 2024
Liked: Cleanliness, staff & service, room comfort
OK but not really superb as one would expect
Lovely atmosphere and friendly staff; comfortable room and decor. Judging from the bathroom, the hotel is getting tired. This is echoed in the bed - pretty hard and not very comfortable while the pillows were 'tough'. I did have a good sleep, but didn't feel rested and even had a slight neck ache. Not sure the a/c actually did what it was supposed to...
Property was fine, just the staff (manager in particular) that’s unnecessarily power mad.
Wouldn’t let guests check in prior to 3pm even though we were informed rooms were ready.
Coffee machine is powdered too, and no option of espresso (real coffee) at breakfast.
Jamie
Stayed 1 night in Dec 2024
8/10 Good
Barry
Travelled with partner
14 Dec 2024
Liked: Cleanliness, staff & service, amenities
The yacht is amazing and our room was fabulous, and the staff were brilliant. However the self service breakfast wasnt great when it came to cooked items. The food was warm when i expected a hot breakfast. I've stayed in other establishment's with self serve breakfasts and never encounteref this problem. Then we had a problem with the lifts. One wasnt working and then other would not come down to 1st floor, only manageing to make it to quayside. My wife had to walk up to the 3rd floor reception to check out and i exited via the service gangway as i have knee problems and couldn't manage the stairs.
If the food and lift issue's hadnt have happened this would be a 5* review with a return visit guaranteed.
Upon checking in, I was offered a free upgrade to one of the large suites at the front of the boat. The suite was a great size and the balcony was extremely large overlooking the river in the bathroom was a nice surprise as there was not only a Jacuzzi bath, but also a sauna. The room is very clean. The mini bar is stocked and included in the room cost and all of the staff were extremely friendly and helpful on my stay.
Immaculate, stunning reception entrance, beautiful Christmas vibe.
We only had breakfast, but every aspect, was 10/10
Lovely dining area
Friendly and professional Staff
I really enjoyed my stay, the setting is great and the views are super. The reception staff and bar staff were very friendly, however the air conditioning in the room was not working, so the room was 23-24 degrees all night, the reception staff tried to help but could not fix the problem I was brought a fan but it didn’t really help, as a result I had a very poor nights sleep.