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Sunborn London

Property class: 4

Photo gallery for Sunborn London

Front of property – evening/night
Property entrance
Restaurant
Coffee service
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Royal Victoria Dock, London, England, E16 1XL
  • Place, ExCeL Exhibition Centre
    ‪1 min walk‬
  • Place, Royal Victoria Bridge
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪95 min drive‬

Room options

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

9.6 out of 10
Exceptional
(83 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

9.6 out of 10
Exceptional
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

9.6 out of 10
Exceptional
(16 reviews)
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(36 reviews)
  • River view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • River view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • Park view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$166
includes taxes & fees
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About the area

London

Located in London (Docklands), Sunborn London is steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River. .This hotel is 4.3 mi (6.9 km) from O2 Arena and 4.9 mi (7.9 km) from Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 1 min walk - 0.2 km
  • Royal Victoria Bridge - 3 min walk - 0.3 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.5 km
  • ISKCON Bhaktivedanta Manor - 14 min walk - 1.2 km
  • O2 Arena - 5 min drive - 2.0 km

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Sandwich & Co. - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬3 min walk

About this property

Sunborn London

Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and 3 meeting rooms.
English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 832 out of 1184 reviews
Rating 8 - Good. 240 out of 1184 reviews
Rating 6 - Okay. 71 out of 1184 reviews
Rating 4 - Poor. 26 out of 1184 reviews
Rating 2 - Terrible. 15 out of 1184 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Great stay lovely clean room spotless bathroom. All the staff very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Yousuf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a lovely hotel, right next to custom house station. Dock views aren't the most pleasant but river view is very nice. Great rooms with warm interiors, lovely staff and great breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Katarzyna

Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The man on reception was so lovely. Really welcoming and friendly and made a point of wishing my son a happy birthday. Lovely atmosphere and an overall great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Gary, Paignton

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times now. All I can say is that it is beyond exceptional. The elegance and beauty of it all is a 10++ Staff are more than happy to help us. Will be back again soon
Stayed 2 nights in Jan 2026

10/10 Excellent

claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 5022, which offered a great view from the balcony. The room was spacious, clean and well furnished and the bed and bedding very comfortable. The staff were professional, courteous and friendly. Great treat!
Stayed 1 night in Jan 2026

8/10 Good

Kiarra

There was a really nice lady, who let us check out a bit later as we woke up very late. We really appreciated that, & another staff who gave us a heater. The heating in the room wasn’t functioning properly, it was blowing cold air instead of
Stayed 1 night in Jan 2026

6/10 Okay

Sakara

Stayed 1 night in Jan 2026

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really large and clean. Lovely bed and bathroom was really nice too. There was only 1 lift working on the Saturday and we were stuck outside in the cold for about 10 minutes as the lift just never came to the dockside level. It was fixed late on the Sunday but this was an issue as we were with elderly parents who struggled with the stairs. Other than this it was a great stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything. Room was fantastic. Dinner and breakfast were wonderful. Had an amazing time. Very different from a normal hotel and in a lovely situation only 20 minutes from oxford Street on the tube. Very quiet area
Stayed 2 nights in Jan 2026

8/10 Good

Deeann

Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff members were exceptionally helpful, friendly, approachable, and polite, and the entire establishment was impeccably clean. I thoroughly enjoyed my stay here. The breakfast was pleasant, though I have experienced superior options at more affordably priced hotels. I would highly recommend this hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

MUATH

Stayed 3 nights in Dec 2025

8/10 Good

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and Christmas Day package was well worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was amazing. We had an uncomfortable sleepless first night stay with a very squeaky sofa bed that rolled into the middle but the staff where swift the resolve the issue and kindly ungraded us for our second night. The kids absolutely loved the experience of staying on a yacht. We had a wonderful view of the water and city from our balcony. We were worried that it would been too far outside of central london but with the Elizabeth line it couldn’t have been quicker and more convenient. As a result we felt like we had a city break in a calm tranquil setting. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, food and BIG BEDS
Stayed 1 night in Dec 2025

2/10 Terrible

Charles Ken

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Fantastic location. Beautiful room. Wouls stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Len

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was.clesn but toilet smelt on both dsys we were there i did report to reception
Stayed 2 nights in Dec 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room,clean, plenty of storage, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room service is amazing arrives really quickly, everything looks the same as online. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025