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Sunborn London

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunborn London

Front of property - evening/night
Reception hall
Property entrance
Front of property - evening/night
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    2 min walk
  • Royal Victoria Bridge
    2 min walk
  • IFS Cloud Royal Docks Station
    6 min walk
  • London (LCY-London City)
    6 min drive

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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Free WiFi
Restaurant
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Breakfast available
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About the area

London

Located in London (Newham), Sunborn London is steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River. .This eco-certified hotel is 4.3 mi (6.9 km) from O2 Arena and 4.9 mi (7.9 km) from Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.6 km
  • London Stadium - 8 min drive - 6.0 km
  • O2 Arena - 10 min drive - 7.0 km
  • Westfield Stratford City - 10 min drive - 6.6 km

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Sandwich & Co - ‬2 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪The Bridge Restaurant - ‬7 min walk

About this property

Sunborn London

Eco-certified London hotel in Newham with a marina
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and 3 meeting rooms.
English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 25 per day; booking required

Food and drink

  • English breakfast available for a fee daily: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Marina on site
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1004 reviews" "
Rating 8 - Good. 251 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi wasn't very good, breakfast is standard
Stayed 2 nights in Aug 2024

8/10 Good

Leesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The boat was well maintained, staff really friendly, we never stayed on yacht as had lots planned but did get up each morning for a breakfast amend was pleasantly surprised with plenty of choice. Full English. Room clean although slight noise that sounded like a fan but could have been the engines maintaining electrics etc. but I would recommend and my wife and I would like to visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharoon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was so amazing and comfortable with luxurious feel. However, bathroom slippers and dental kit should be provided as well.
Stayed 2 nights in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for o2
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the property is unique. Helpful and friendly staff .
Stayed 1 night in Aug 2024

10/10 Excellent

Omega

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, stunning hotel. Everything was spot on!!
Stayed 1 night in Aug 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car parking could be better.
The only downside to this hotel for us was the lack of carparking. We had to use the excel arena carpark at £25 per 24hrs. It’s nearby but access isn’t great as excel was closed to the public and security staff made people walk around the outside of the arena through the loading areas to retrieve cars. Not safe. Sunborn should make a better arrangement for vehicles, better price, easier access etc.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the property was clean and well maintained. A member of staff by the name of John was very helpful both on the checking in desk and throughout our stay here in comparison with a not very welcoming woman from eastern Europe, who was very sharp and showen no interest in seemed with customer at the desk booking in,
Stayed 4 nights in Aug 2024

2/10 Terrible

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope this message finds you well. I am writing to express my deep disappointment with the recent experience during our stay at your hotel. My husband and I were there for a special occasion—a surprise 50th birthday celebration—and, unfortunately, the stay was marred by significant disturbances that severely impacted our experience. We were subjected to constant loud noises and aggressive knocking between 1:00 AM and 2:30 AM. This disrupted our sleep and left us feeling unsettled. To make matters worse, housekeeping began knocking on our door at around 10:30 AM, which was quite early, especially given the late-night disturbances we had already endured. My husband, who had to wake up very early for work, was particularly affected by this, leaving him tired and upset the following day. This was meant to be a memorable and joyful occasion, but the noise and lack of consideration from the staff unfortunately cast a shadow over the celebration. My husband was left disappointed, which also affected me deeply, given the effort I put into making his 50th birthday a special one. I hope you can understand the frustration and disappointment we feel. We chose your hotel expecting a peaceful and pleasant stay, but instead, it turned into a source of stress and discomfort. I kindly request that you look into this matter and take appropriate actions to ensure that such disturbances do not happen to other guests in the future. Thank you for your attention to this matter. I look forward
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault the hotel, rooms clean and spacious and huge, we only had breakfast which was lovely with lots to choose from. Very reasonable price for mid week stays
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience, smart choice
Th Sunborn is a unique experience, our room was large, on the 1st floor, and easy to reach. Hotel entry is by a quayside lift. It's very close to Custom House station where you can use the Elizabeth Line from Heathrow. Getting to downtown was easy, either by the DLR or Elizabeth Line. Take the breakfast option, it's buffet style. You must get there early to have the Dutch pastries as they run out. There are some restaurants nearby, the Thai place at the end of the Quay has a good curry. The hotel is secure, swipe card access for everything. The area seemed quiet. We barely heard the jets from the adjacent airport through the multi-glazed windows, flights aren't that often. A do Vido shout out to Alex, the clerk who received us. All their staff is friendly but he went above and beyond to make us feel welcome upon arrival. We'd stay here again!
Suite 1034
View from the suite through nearly soundproof glazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place to stay
Stayed 1 night in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip for anniversary.
Fabulous place to stay, room was huge. Bed comfy and all very clean, there was a safe in the room, a fridge, tea/coffee facility. The Afternoon tea was delicious. Breakfast very good. A lovely place to stay with shops and restaurants near by.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ideal to visit the area and experience the 02 and cable ride.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Sunborn Hotel Stay - Royal Docklands
Nice location. Impressive reception area. Clean. Room was very spacious.. just what you need. Over all choice of breakfast was excellent. Air Con in the room was a bit cold in the evenings. We couldn’t regulate it.
Stayed 1 night in Aug 2024

10/10 Excellent

Trudy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been wanting to stay at Sunborn for a while but it's always booked up! Staff very friendly and helpful. Room well equipped and very clean. Bed very comfortable. Breakfast included with my booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent accommodation. We had an excellent stay and enjoyed the hotel immensely. I would recommend this hotel for a great experience with great transport links.
Stayed 1 night in Aug 2024