The Coach & Horses

3.5 star property

Photo gallery for The Coach & Horses

Property grounds
Classic Double Room
Deluxe Double Room | Bathroom
Bar (on property)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8 Kew Green, Richmond, England, TW9 3BH
  • Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • The National Archives
    ‪12 min walk‬
  • Buckingham Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Signature Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

With a stay at The Coach & Horses in Richmond (Kew), you'll be steps from Royal Botanic Gardens, Kew and 12 minutes by foot from The National Archives. .This inn is 7.8 mi (12.5 km) from Buckingham Palace and 8.1 mi (13.1 km) from Big Ben.

What's nearby

  • Royal Botanic Gardens, Kew - 1 min walk - 0.1 km
  • The National Archives - 12 min walk - 1.1 km
  • Syon Park - 5 min drive - 3.1 km
  • Westfield London Shopping Centre - 11 min drive - 7.8 km
  • Buckingham Palace - 16 min drive - 12.6 km

Getting around

  • Kew Bridge Station - 8 min walk
  • Kew Gardens Underground Station - 11 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Victoria Plaza Cafe - ‬9 min walk
  • ‪The Orangery - ‬8 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪The National Archives - ‬10 min walk

About this property

The Coach & Horses

Georgian inn with a 24-hour front desk and a restaurant
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 31 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite to eat at Atrium, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Atrium - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per stay

Payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 525 reviews
Rating 8 - Good. 137 out of 525 reviews
Rating 6 - Okay. 14 out of 525 reviews
Rating 4 - Poor. 5 out of 525 reviews
Rating 2 - Terrible. 2 out of 525 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Anais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are 100/10. The amenities in the room are 10/10. The rooms themselves could probably be updated and refreshed but honestly we didn’t care because everything else was fabulous. The breakfast and dinner were both delicious, didn’t quite get what I ordered for breakfast but it was fine. Would stay here again in a heartbeat, and I’m quite critical of hotels.
Stayed 1 night in Jan 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bright decor and lovely location with parking

The Coach and Horses really surprised us with its amazing decor and attention to detail. It was in a great spot close to Kew amenities and attractions. The room felt like a home from home and had been recently refurbished. For a deluxe room it was was quite compact . The snacks and drinks available for an extra charge were a pleasing option.
Beautiful decor
Attractive restaurant and breakfast room
Fascinating Kew Gardens close by
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pub area is a bit tired but the hotel rooms were very nice, clean and comfortable. Breakfast was very good and was included in the rate. All linen and towels were excellent quality
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

beatrice

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the friendliness of the staff and the room was very pleasant
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, restaurant very nice and cosy, food is good, breakfast very nice 😋
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last night in London

Short stay here before an early flight out of Heathrow the next day. Really good bar, room was clean, nice and comfortable. Would like to start again with more time to explore the area
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel and pub. Great food and friendly staff. Looking forward to a return trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Renessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. Very friendly staff. Very close to Kew Gardens.
Stayed 1 night in Sep 2024