Best Western Plus Apollo Hotel Newcastle

4.5 star property

Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Standard Apartment, Multiple Beds, Non Smoking, Kitchen
Lobby
Outdoor pool, pool umbrellas
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Westfield Kotara
    ‪3 min drive‬
  • Blackbutt Reserve
    ‪5 min drive‬
  • John Hunter Hospital
    ‪7 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪33 min drive‬

Room options

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Honeymoon Room, 1 King Bed, Non Smoking, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle

Located in Newcastle (Charlestown), Best Western Plus Apollo Hotel Newcastle is within a 5-minute drive of Westfield Kotara and Blackbutt Reserve. .This luxury hotel is 3.6 mi (5.7 km) from Dudley Beach and 4 mi (6.4 km) from John Hunter Hospital.

What's nearby

  • Westfield Kotara - 3 min drive - 2.3 km
  • Blackbutt Reserve - 5 min drive - 4.7 km
  • John Hunter Hospital - 7 min drive - 6.4 km
  • Merewether Beach - 8 min drive - 6.5 km
  • Newcastle Beach - 15 min drive - 9.9 km

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪Soul Origin - ‬14 min walk
  • ‪Megamania Family Restaurant & Playland - ‬14 min walk
  • ‪Hot Shot Lounge - ‬13 min walk
  • ‪Grill'd - ‬13 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Best Western Plus Apollo Hotel Newcastle

Luxury hotel with a fitness center and a 24-hour business center
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Babbingtons Bar and Grill, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Newcastle? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for all round!
Such a beautiful spot, I had such a lovely view from my room. Staff were lovely and kind! There was a great deal on for Friday dinner which I unfortunately missed out on, due to the beds being super comfy I couldn’t get out!
Stayed 2 nights in Dec 2024

6/10 Okay

Kaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Hasham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Thank you l
Stayed 13 nights in Nov 2024

8/10 Good

William

Liked: Amenities
Always perfect
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was clean & quiet. Someone accessed my room at 4am with their card, I yelled out & they disappeared. As a single woman travelling I found the experience unnerving & did not feel safe for the rest of the morning. When I reported to the front desk on check out the receptionist seemed to be non plussed, said this happened alot with their customers. I am disappointed & disturbed that your card access is not exclusive to your room. Will not stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, very quiet, spacious rooms, nice outlook over bush, good restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Ivo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great venue with friendly staff. The amenities are great and dining options and quality of food is very high. Would recommend to others
Stayed 1 night in Dec 2024

8/10 Good

Nithiajothi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
24 hr check in
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location. Parking difficult for large sedan. Very narrow with some long gutters/ beds to negotiate over.
Stayed 1 night in Nov 2024

8/10 Good

Raviv

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and the rooms are nice and comfortable, bordering on beautiful natural surroundings. The rooms should be aired and freshened a bit more as some carry distinct occupancy odors.
Stayed 1 night in Nov 2024

10/10 Excellent

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms. Dining room food was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Tulsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The property was fantastic . The staff were polite and friendly and the food was enjoyable
Stayed 1 night in Nov 2024

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and well designed. Ate at the in-h
Room was clean and well designed.
Stayed 1 night in Nov 2024

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants and shopping. Short drive to beaches.
Stayed 1 night in Nov 2024

10/10 Excellent

Shivorn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Balcony room is great size, not small and amazing views. 12 minute drive to Newcastle
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
God place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Winny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quiet. Pleasant surroundings. Helpful staff. Lots of family movies available. A big good-sized room. Tea & coffee making facilities. Overall, very good!
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Oct 2024