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Best Western Plus Apollo Hotel Newcastle

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Outdoor pool, pool umbrellas
Lobby
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

Map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Charlestown Square
    10 min walk
  • Westfield Kotara
    3 min drive
  • Blackbutt Reserve
    5 min drive
  • Newcastle, NSW (NTL-Williamtown)
    33 min drive

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room, 1 King Bed, Non Smoking, Balcony

Honeymoon Room, 1 King Bed, Non Smoking, Balcony

Honeymoon Room, 1 King Bed, Non Smoking, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Newcastle

Located in Newcastle (Charlestown), Best Western Plus Apollo Hotel Newcastle is within a 5-minute drive of Westfield Kotara and Blackbutt Reserve. .This luxury hotel is 3.6 mi (5.7 km) from Dudley Beach and 4 mi (6.4 km) from John Hunter Hospital.

What's nearby

  • Westfield Kotara - 3 min drive
  • John Hunter Hospital - 7 min drive
  • Merewether Beach - 8 min drive
  • Dudley Beach - 11 min drive
  • Newcastle Beach - 15 min drive

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪Soul Origin - ‬14 min walk
  • ‪Megamania Family Restaurant & Playland - ‬14 min walk
  • ‪Hot Shot Lounge - ‬13 min walk
  • ‪Grill'd - ‬13 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Best Western Plus Apollo Hotel Newcastle

Luxury Newcastle hotel in Charlestown with free parking
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Babbingtons Bar and Grill, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Newcastle? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 8-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Pool gate

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1006 reviews" "
Rating 8 - Good. 284 out of 1006 reviews" "
Rating 6 - Okay. 51 out of 1006 reviews" "
Rating 4 - Poor. 21 out of 1006 reviews" "
Rating 2 - Terrible. 16 out of 1006 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was clean & quiet. Someone accessed my room at 4am with their card, I yelled out & they disappeared. As a single woman travelling I found the experience unnerving & did not feel safe for the rest of the morning. When I reported to the front desk on check out the receptionist seemed to be non plussed, said this happened alot with their customers. I am disappointed & disturbed that your card access is not exclusive to your room. Will not stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Winny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quiet. Pleasant surroundings. Helpful staff. Lots of family movies available. A big good-sized room. Tea & coffee making facilities. Overall, very good!
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options including inroom service. Fresh, delicious meals. Very friendly staff and excellent customer service.
Stayed 1 night in Sep 2024

8/10 Good

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property walking distance to great pub with good meals just down the road. Room service dessert and room service staff were lovely. Breakfast in the restaurant was delicious. Reception staff and waitresses in the restaurant were polite. Manager in the restaurant was not very cheerful and came across as quite rude.
Stayed 1 night in Sep 2024

8/10 Good

Vicki

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely being woken up by the birds singing in the trees outside our room
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surprise to get a spa bath and kitchenette in the room. Comfy beds and nicely furnished big room. Very quiet despite being on a major road and woke to the sounds of birds from the bush out the back of the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, balcony overlooked bushland. Great hearing birdsong. Friendly kookaburra came to visit. Comfortable chairs in room. Hotel staff friendly and welcoming. Good meals in restaurant. Good parking. Merewether beach 5 mins away.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zhi Yuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great stay! Very clean. Love the size of the rooms and the balconies.
Stayed 2 nights in Sep 2024

10/10 Excellent

William, Beacon Hill

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , will be back
Stayed 3 nights in Sep 2024

6/10 Okay

Brett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well located and nice hotel. But ask not to be in room near stairs at ends of building. Very noisy as people use stairs, often very loud. Woken 5 times between 2am and 6 am. Only got a few hours sleep, should have used our swag or slept in car.
Stayed 1 night in Sep 2024

8/10 Good

Sufia

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great check in with friendly professional staff. Large room with balcony overlooking gum trees… which was lovely. Great location for my trip… and not to far from Newcastle cbd by car.
Stayed 1 night in Sep 2024

10/10 Excellent

Rohn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Business traveller, Travelled with partner
Liked: Amenities
Spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Excellent
Stayed 2 nights in Jun 2024

8/10 Good

David, Lugarno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value comfortable place to stay
Stayed 2 nights in Aug 2024

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were super helpful. Request for room change met with ease.
Stayed 1 night in Aug 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Problem with shower recess, water pooled up instead of draining. Base level was not inclined to drain.
Stayed 2 nights in Aug 2024