Crystalbrook Kingsley

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Kingsley

Reception
Courtyard
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Exterior
Rooftop bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle City Hall
    1 min walk
  • Romberg's Newcastle
    1 min walk
  • Civic Station
    3 min walk
  • Newcastle, NSW (NTL-Williamtown)
    31 min drive

Room options

Park King

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Harbour Twin

  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Harbour King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Urban King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Urban Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Park Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Newcastle

A stay at Crystalbrook Kingsley places you in the heart of Newcastle, steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach. .This luxury hotel is 0.8 mi (1.3 km) from Newcastle Beach and 1.2 mi (2 km) from Merewether Beach.

What's nearby

  • Newcastle Civic Theater - 2 min walk
  • Newcastle Beach - 18 min walk
  • Nobbys Head Beach - 4 min drive
  • Newcastle Ocean Baths - 5 min drive
  • Merewether Beach - 6 min drive

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Newy Burger Co - ‬5 min walk
  • ‪Chinois Restaurant - ‬4 min walk
  • ‪Light Years - ‬3 min walk

About this property

Crystalbrook Kingsley

Luxury hotel with a 24-hour front desk and a coffee shop
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 guestrooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with premium bedding. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, a banquet hall, and bike storage.
Grab a bite to eat at Roundhouse, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 3281 ft (AUD 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 42 for adults and AUD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Roundhouse
  • Romberg's
  • Ms Mary

Things to do

  • Bike parking
  • Bike storage
  • Free bike hire

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Outdoors

  • Garden
  • Nature reserve
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 385 reviews" "
Rating 8 - Good. 86 out of 385 reviews" "
Rating 6 - Okay. 30 out of 385 reviews" "
Rating 4 - Poor. 12 out of 385 reviews" "
Rating 2 - Terrible. 8 out of 385 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel in the heart of Newcastle. Extremely clean and fun curved room.
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy chech in & convenient to central Newcastle
Stayed 1 night in Sep 2024

4/10 Poor

Nadine

Travelled with partner
Check in experience was not good
Stayed 1 night in Sep 2024

8/10 Good

Katie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Fantastic restaurant inhouse - no need to go anywhere
Stayed 1 night in May 2024

6/10 Okay

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
We booked in and there was a band playing next door it was so loud we couldn’t here even here the TV. So we decided to go up to the bar and restaurant on to of the chrysalbrook only to find out it was close I had made enquirer before booking and no mention of it being close or limited hours
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Car was damaged during concierge parking. Wasn’t allowed to park it myself. Didn’t source the damage until we reached our next destination and nobody mentioned when we were handed the keys. It was clearly done during parking.
Stayed 1 night in Aug 2024

8/10 Good

Hasantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Nice place right next to Town Hall. No driveway so you park at 5min spot on street and check in and then need to valet or find parking (not undercover if it’s raining!). Rooms small but ok (I had a harbour view room which was a nice view from 7th floor) Didn’t have BF but dinner room service was OK but not fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit and still a wonderful place to stay, very comfortable very clean and super easy to find.
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey.Murrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stat at Crystalbrook Kingsley and it made a night out on my own at the Civic nice and easy.
Stayed 1 night in Aug 2024

8/10 Good

Sarunya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Great hotel, location was good, room very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything in the cbd
Stayed 1 night in Aug 2024

10/10 Excellent

Mumin

Stayed 2 nights in Aug 2024

6/10 Okay

adam

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Visit in winter. The hotel is in very new condition. Good size room. However the shower hot water is not hot. No toothpaste, brush, no slippers...etc that you would expect in proper hotel. Very hard to find parking. The hotel parking cost alot and fully booked because not many spaces available.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Gerard

Stayed 1 night in May 2024

10/10 Excellent

matthew

Stayed 1 night in Jul 2024

6/10 Okay

Scott

Fell short
Didn't live up to the crystalbrook name
Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, comfy bed. Loads of dining options close by. The rooftop bar was beautiful but had a better cocktail at the Coal & Cedar across the road.
Stayed 1 night in Oct 2022

10/10 Excellent

Kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique building and great customer service
The architecture is special at this hotel and well matched by the staff service. They always went above and beyond to assist. The rooms are well appointed, functional and spacious as well as efficient in operation. There is no gym on site but it is a 5 minute walk away and a great facility. Ate at the restaurant too and it was excellent with superb views. My go to in Newcastle!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was dirty, dusty bunnies behind the doors and under the sink and the toiletries provided had been ransacked and not replaced. The valet booking system from the tablet in the room failed to register the booking twice. The staff were amazing and the bed is ultra comfy
Stayed 1 night in Jul 2024