Best Western New Kent Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western New Kent Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Exhibition Park
    ‪4 min drive‬
  • Northumbria University
    ‪4 min drive‬
  • University of Newcastle-upon-Tyne
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Newcastle-upon-Tyne

With a stay at Best Western New Kent Hotel, you'll be centrally located in Newcastle-upon-Tyne, within a 10-minute drive of St. James' Park and Jesmond Cricket Ground. .This hotel is 0.9 mi (1.4 km) from Jesmond Dene Park and 1.3 mi (2 km) from Newcastle-upon-Tyne Civic Centre.

What's nearby

  • Freeman Hospital - 4 min drive
  • University of Newcastle-upon-Tyne - 4 min drive
  • Newcastle-upon-Tyne Theatre Royal - 5 min drive
  • St. James' Park - 5 min drive
  • Quayside - 5 min drive

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬6 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Spy - ‬5 min walk

About this property

Best Western New Kent Hotel

Newcastle-upon-Tyne hotel in Jesmond with a 24-hour front desk and a restaurant
Best Western New Kent Hotel offers 32 accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Grab a bite to eat at Hotel Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Hotel Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Greek, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: GBP 6.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hotel Restaurant

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 6.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 415 reviews" "
Rating 8 - Good. 198 out of 415 reviews" "
Rating 6 - Okay. 58 out of 415 reviews" "
Rating 4 - Poor. 18 out of 415 reviews" "
Rating 2 - Terrible. 7 out of 415 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Did the job for 1 night, Close to the metro and 2 or 3 stops away from St James Park which was handy. The lock on the door was not working properly on entry to the room. Bit inconvenient as had to ask everytime i needed back in. Despite this small issue I would consider a return on future trips to the toon.
Stayed 1 night in Oct 2024

8/10 Good

Lipa

Stayed 4 nights in Sep 2024

8/10 Good

Alirteza

Liked: Cleanliness, staff & service
Friendly reception ( George). Nice neighbourhood. Good access to supermarkets and restaurants. Basic accomodation. Will benefit from refurbishment. Comfortable stay for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 1 night in Sep 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Party in the restaurant was very noisy. Staff seemed indifferent.
Stayed 3 nights in Jul 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition and in a nice area with cafe's and restaurants within walking distance. The staff were very welcoming and helpful. We had a family room which was very clean and comfortable. The only negative was there is very limited parking, we were fortunate to get the last parking space but other than that I can't fault our stay. Would happily stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

William, Coventry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful
Stayed 3 nights in Jun 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in a central location
Stayed 3 nights in Jun 2024

6/10 Okay

Lesley

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Quiet room and comfy bed.
Stayed 3 nights in Jun 2024

8/10 Good

Andrews

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodating hotel
Lovely hotel excellent indian restaurant, although we didnt have breakfast it looked good, the staff were freindly, only lost one star due to lack of lift. But i would stay there again if in the area
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Stayed 1 night in Jun 2024

8/10 Good

Barbaraw

Stayed 1 night in May 2024

4/10 Poor

Rob

Disliked: Cleanliness, property conditions & facilities
In need of updating. Stained carpets and damaged furniture.
Stayed 2 nights in Apr 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Isla

Stayed 1 night in May 2024

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and easy access
The room was small and cosy, ideal for my solo trip. Nice bathroom, the only little thing i didn’t like was the lack of bath mat for the bath which i find a bit inconvenient cos it could be slippery, but one of the staff members provided me one. The rest was very good, receptionist was really helpful and friendly.
Stayed 2 nights in May 2024