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Grey Street Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grey Street Hotel

Exterior
Junior Suite
Lobby sitting area
Deluxe Twin Room
Couples treatment room(s), body treatments, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    2 min walk
  • Portofino
    1 min walk
  • Monument Station
    5 min walk
  • Newcastle (NCL-Newcastle Intl.)
    14 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the area

Newcastle-upon-Tyne

Grey Street Hotel is centrally located in Newcastle-upon-Tyne, a 3-minute walk from Castle Keep and 7 minutes by foot from Tyne Bridge. .This spa hotel is 0.7 mi (1.1 km) from Quayside and 1.2 mi (1.9 km) from BALTIC Centre for Contemporary Art.

What's nearby

  • Castle Keep - 3 min walk
  • Tyne Bridge - 7 min walk
  • Chinatown - 8 min walk
  • Quayside - 11 min walk
  • St. James' Park - 11 min walk

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Hotel with a full-service spa, a quick walk to Castle Keep
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Full breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekends.
Grey Street Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:30 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so cute and we couldn’t beat the location! Parking not too far from the hotel, walk is a tad steep but very doable!
Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, fairly central and great if going to The Glasshouse. Breakfast very good and staff were extremely friendly. Really enjoyed returning to this hotel and will do so again. The only downside to our room (26) was it has a very small shower cubicle and the windows were quite dirty though understand that there are works going on in the area and this could account for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a couple of days here on our way to Aberdeen. Good central hotel. Really enjoyed Newcastle
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay many thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Staff helpful and room was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but lovely room. Great bathroom. Perfect location for Newcastle city centre
Stayed 2 nights in Aug 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Had some issues, older mattress was not very comfortable but as only for 2 nights made do. Diner menu was not available on night I wanted to eat so had to make do with lunch menu. The associated massage location had decided not to open the day I arrived; my fault for not booking ahead but still was disappointing. Have to say staff were all great and did what they could to make it a good experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome at check in. We had arrived earlier than 3pm and were allowed to leave our bags no problem Our room was on first floor, there were stairs and a lift on site. The room was comfortable and had everything you needed. Including White company toiletries, coffee & tea making facilities, hairdryer, iron & ironing board. The bed was very comfortable and the pillows were lovely and soft (squidgy). There was temperature controls too. Our room was above the Leila Lily's bar so we did have music noise till just after 10pm. As it was an internal room we didnt have any road noise We didnt opt for the on site breakfast , it is available for £15 in advance or £17 on the day. Location is excellent for the shops, Theatre Royal, quayside and bars & restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Hotel was lovely, clean very central the only complaint is that the bed wasn’t very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5 minutes walk to restaurants, bars and main shopping area. Also only 5 mins walk to quayside area with more restaurants and bars. 5 mins walk to railway station. Great location. First class breakfast cooked to order with plenty of choice. Good value for money hotel. Would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable room in the heart of the city. Very nice facilities. Great city neighborhood with excellent restaurants and bar areas.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Just fine
The hotel is in a great location but a bit worn and absolutely the worst water pressure in the shower. This may be because we were on the top floor but it was little more than a drip. The staff was hit or miss on friendliness.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night
Smooth check in (friendly), unique and beautiful room, comfortable bed
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, I received excellent service and would recommend this Hotel to any prospective Guests.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia, El Paso

Stayed 3 nights in Jul 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
At most 3 stars. ‘Spa’ apparently means services like nails, not an actual spa. Felt short changed by that.
Stayed 1 night in Jul 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed for 2 nights for a city break. It was an excellent central location, staff were friendly and helpful at all times. We booked a junior suite and it was very modern and clean with a huge comfy bed. Breakfast was excellent with a good choice of both continental and cooked breakfast, we would definitely recommend the waffles. We would definitely stay here again and recommend it to family and friends.
Stayed 2 nights in Jul 2024