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Grey Street Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grey Street Hotel

Exterior
Couples treatment room(s), body treatments, hot stone massages
Junior Suite
Lobby sitting area
Deluxe Twin Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪2 min walk‬
  • Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Castle Keep
    ‪3 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.6 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property - evening/night

County Hotel & County Aparthotel Newcastle

Free WiFi
Restaurant
Gym
Breakfast available
4.3 out of 5, Excellent, (1001)
The price is NZ$135
for 1 room
includes taxes & fees
2 Feb - 3 Feb
County Hotel & County Aparthotel Newcastle

About the area

Newcastle-upon-Tyne

Grey Street Hotel is centrally located in Newcastle-upon-Tyne, a 3-minute walk from Castle Keep and 7 minutes by foot from Tyne Bridge. .This spa hotel is 0.7 mi (1.1 km) from Quayside and 1.2 mi (1.9 km) from BALTIC Centre for Contemporary Art.

What's nearby

  • Castle Keep - 3 min walk
  • Chinatown - 8 min walk
  • Quayside - 11 min walk
  • St. James' Park - 11 min walk
  • Gateshead Millennium Bridge - 13 min walk

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Hotel with a full-service spa, a quick walk to Castle Keep
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Full breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekends.
Grey Street Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:30 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 287 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming, they went out if their way to help, rooms were quiet even in a Saturday night. Hotel very clean and modern
Stayed 2 nights in Oct 2024

10/10 Excellent

Isobel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great service, not such a great room
Always great service from the hotel staff and located in a great city centre location. The breakfast is lovely, but on the pricey side. My room was very cramped and the bathroom in poor condition. It’s impossible to shower with the water pressure and very small shower head coming out of the wall. There needs to be some investment in the bathrooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Easy check in, very nice boutique hotel. Well situated. Professional and courteous staff. Excellent breakfast. Really good nights sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service
We had the junior suite. Shower doors did not close well, so lots of water on the floor. It was above the bar so could hear some noise as well creaking from the room above. A bit cramped as far as floor space, toilet was on the second floor which was a surprise. Breakfast was great however, and location is central which is also good. If we came back to Newcastle again we would try a different hotel. Other rooms may be different, so only commenting on the junior suite.
Stayed 3 nights in Sep 2024

10/10 Excellent

sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Home

Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 1st Class Hotel
Excellent 1st Class Hotel where staff can't do enough for you; in a good central location.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great! Comfortable beds and clean bathrooms. Undortunately it has very thin windows onto a busy road so it was VERY noisy - ALL night!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why would you choose anywhere else to stay in Newcastle? Walking distance from central station and good for all central attractions. Beds and linen are unbelievably good
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so cute and we couldn’t beat the location! Parking not too far from the hotel, walk is a tad steep but very doable!
Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, fairly central and great if going to The Glasshouse. Breakfast very good and staff were extremely friendly. Really enjoyed returning to this hotel and will do so again. The only downside to our room (26) was it has a very small shower cubicle and the windows were quite dirty though understand that there are works going on in the area and this could account for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a couple of days here on our way to Aberdeen. Good central hotel. Really enjoyed Newcastle
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay many thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Staff helpful and room was clean.
Stayed 2 nights in Sep 2024