This hotel is right next to the main, central train station of Newcastle upon Tyne, and walking distance to the city's historical, entertainment and cultural districts, including Quayside, Newcastle Castle, the Baltic gallery, and Earl Grey Monument. The property is a heritage 1800's era building that has been reasonably modernized, but showing its vintage. My room was comfortable but not soundproofed, so you could hear the trains and the late night entertainment district sounds of party-goers. To the hotel's credit, free ear plugs are provided. This noise issue didn't overly concern me, but guests who are "light sleepers" might be affected. The staff that I intereacted with were cordial and helpful. Overall, a pleasant stay. I would recommend.