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Royal Station Hotel

3.0 star property

Photo gallery for Royal Station Hotel

Breakfast, lunch and dinner served
Property video
Front of property – evening/night
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Newcastle-upon-Tyne

Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. .This hotel is 0.6 mi (0.9 km) from Utilita Arena Newcastle and 1.1 mi (1.7 km) from University of Newcastle-upon-Tyne.

What's nearby

  • O2 Academy Newcastle - 3 min walk - 0.3 km
  • Chinatown - 5 min walk - 0.4 km
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.5 km
  • St. James' Park - 9 min walk - 0.8 km
  • Northumbria University - 10 min walk - 0.9 km

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Newcastle Tap - ‬1 min walk
  • ‪The Mile Castle (Wetherspoon) - ‬2 min walk
  • ‪The Centurion - ‬1 min walk
  • ‪Gunner Tavern - ‬2 min walk

About this property

Royal Station Hotel

Hotel with a sauna, near St. James' Park
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite to eat at Empire Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)
  • Pool fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Reviews

Royal Station Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 738 out of 1643 reviews
Rating 8 - Good. 507 out of 1643 reviews
Rating 6 - Okay. 227 out of 1643 reviews
Rating 4 - Poor. 108 out of 1643 reviews
Rating 2 - Terrible. 63 out of 1643 reviews

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station, ideal as I was using the train. Staff are very friendly and helpful. Even though I was only staying one night they kindly kept my massive rucksack the following day until my train left in the evening for a £1 charity donation. There was some noise until late as it's in central Newcastle so understandable.
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived at 2.30pm and knew that check in was 3pm. We went to the bar, and it wasn't until 3.20pm that a member of staff came to us, with the keys to the room, apologised for the delay, and blamed new staff and gave us plus 2 drinks vouchers for the inconvenience. But even though when we arrived at our room, it was STILL not ready, as a house maid was still hoovering the room. When we checked in, we were given the choice of 2 rooms. 1 room on the 2nd floor which would be noisy, as it would at the front of the hotel, and a room on the 3rd floor, which would be quieter at the back of the hotel. We chose the room at the back, but upon entering, it was at the front.
Stayed 2 nights in Sep 2025

10/10 Excellent

Japheth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff
Stayed 1 night in Sep 2025

8/10 Good

Ulla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and friendly staff. Good and reasonably priced breakfast. Quiet room on 2nd floor. Room very dated and in need of upgrade. The bathroom had been upgraded and had a very good shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Very comfortable bed - slept well. Good breakfast. Ideal location. No aircon in room, was not an issue on this occasion, may be too hot in peak of summer.
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, room comfort

Overnight stay

Expensive parking. Use the car park at the rear. Good central location at a good orice
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive historic hotel

We were very disappointed that we were not able to get a drink when we checked in at 11pm
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything
Stayed 1 night in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Newcastle

Well located for Central Station
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Mr

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, dusty and not maintained. Children 4 and 13 both itchy in room. Water went off in middle of night till we left next morning: no toilet flush, no hand washing, no shower, no cleaning teeth. Hotel did not tell us. Charged to keep bags before check in and £5 each for use of dirty pool and leisure facilities. No response from hotel to our complaint. Avoid at all costs.
Stayed 1 night in Aug 2025

2/10 Terrible

Tracy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The parking cost almost £24!! Plus the room was incredibly hot with a window that barely opened. No fan available in the room. The towels were very thin and scratchy. Black masking tape all over the stair carpets. Basically a scruffy hotel in need of investment. Would not stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Iain

Disliked: Cleanliness, amenities, property conditions & facilities
There is no air conditioning so I had to open a window and the sound of people shouting outside Central Station kept me awake
Stayed 1 night in Jul 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Disliked: Room comfort

Well located, Disappointing bedding.

A well located historical hotel. Unfortunately rooms were too hot and the mattress and pillows too firm. With a heavy duvet and no top sheet I had to use an airplane blanket to cover myself while sleeping without overheating. A fan was provided but the bedding was still to warm for the hot room.
Stayed 3 nights in Aug 2025

6/10 Okay

martin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Please get Curtains.

Ok hotel, great location. Unfortunately our room had no curtains! So was awake at 0630 after a late night. Needs back out curtains.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

barbara

Travelled with group
Disliked: Property conditions & facilities

Pool charge

We have been coming to Newcastle for over 30 years. Ive stayed at a few hotels but opt for this due to swimming pool. Disappointed a surcharge in place now. Pool was closed last day and i went to City Baths. No apology and staff at pool not very helpful about closure time. Lack of toiletries and bath towels in bathroom also poor . No complimatary water. Next stay will be in a hotel near City Baths. Crown plaza didn't charge in March. Disappointed.
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

cheryl

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rail and castle. Homeless people fighting in front-priceless
Stayed 3 nights in Aug 2025