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Royal Station Hotel

3.0 star property

Photo gallery for Royal Station Hotel

Restaurant
Point of interest
Triple Room
Lobby
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Small Double Room

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1028)
The price is NZ$183
for 1 room
includes taxes & fees
17 Apr - 18 Apr
County Hotel & County Aparthotel Newcastle

About the area

Newcastle-upon-Tyne

Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. .This eco-certified hotel is 0.6 mi (0.9 km) from Utilita Arena Newcastle and 1.1 mi (1.7 km) from University of Newcastle-upon-Tyne.

What's nearby

  • St. James' Park - 11 min walk - 1.0 km
  • Northumbria University - 12 min walk - 1.0 km
  • The Glasshouse - 13 min walk - 1.1 km
  • Quayside - 15 min walk - 1.3 km
  • Utilita Arena Newcastle - 17 min walk - 1.5 km

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪The Mile Castle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pink Lane Coffee - ‬2 min walk
  • ‪The Centurion - ‬3 min walk
  • ‪Central Oven & Shaker - ‬1 min walk

About this property

Royal Station Hotel

Eco-certified hotel with a fitness center and a sauna
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at Empire Bistro, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered parking on site (GBP 19.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 719 out of 1593 reviews
Rating 8 - Good. 505 out of 1593 reviews
Rating 6 - Okay. 203 out of 1593 reviews
Rating 4 - Poor. 102 out of 1593 reviews
Rating 2 - Terrible. 64 out of 1593 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Grace

Stayed 1 night in Dec 2024

8/10 Good

MAUREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, strange room layout.
The chain on the door came straight off as it was attached to a lump of wood and wedged in the door slot, this wasn’t ideal with a 4 year old escapologist so made us all uneasy for the night. The hotel was clean, the location is great, parking wasn’t a problem at all, checking staff were helpful, only other issue was the upstairs then downstairs to get to the room as the layout is strange. But this was a trial run for next years Newcastle trip so overall I’d say a solid 7/10
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed was comfortable would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the hotel itself. Can benefit with Lighting Upgrades especially along the hallways
Stayed 2 nights in Dec 2024

2/10 Terrible

Beverley

Disappointed
Booked in the morning of arrival expecting all the amenities and nothing to say they weren’t available ,was trying to phone the hotel for an hour before arrival with no answer to enquire about parking , receptionist was surly and uninterested , asked about the pleasure facilities the reason for choosing that hotel , we arrived at 4pm and were told it closed at 5pm but you can’t get in after 4:30 so would have no time to use it , we called the pleasure club from the room and he said 5:30 but it was closed as they’d had a power cut ! Not mentioned online or at reception The room was tired and dirty around the furniture , there was stains on the quilt , the bed was comfortable but there was a lot of music noise coming from the main road , bar staff was lovely really friendly , and so where the security staff really are a credit to the hotel very polite and chatty , I’m very disappointed that this was supposed to be a relaxing night between Christmas and newyear and just ended up disappointing and irritating I’d like a refund as we didn’t get the service we paid for and unapologetic reception staff left a lot to be desired
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It's a brilliant location but no measures are taken to prevent the rumbustious noise from the Newcastle night life towards which our room was facing. No secondary double glazing or similar. Hence, we had a very, very poor night's sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I really wouldn’t know where to start but I was pleased to leave … awful dark gloomy room, pool wasn’t on which was the main reason for booking with my 5yrs old granddaughter… bath wouldn’t empty and plug release came off in my hand … dust everywhere just disappointed was hoping for a lovely night and not what we got
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Roslyn

Liked: Amenities
Liked the old fashioned grandeur of the place and the fact it was right next to the train station lovely comfy bed and pillows I didn’t like the fact I couldn’t get to sleep for 2 hours because of noisy party in bar downstairs
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when getting an early train. Staff were excellent, room was big with a big bathroom, furnishings were a bit dated but nothing wrong with them.
Stayed 1 night in Dec 2024

8/10 Good

Neil

Stayed 3 nights in Dec 2024

8/10 Good

Craig

Travelled with family
Liked: Staff & service, room comfort
Good Hotel.
Was able to get checked in at 11, didnt have to wait till 3 which was good. Receptionist was friendly, helpful and knowledgeably. Room was good although carpet a little worn. Breakfast was good but a bit pricey at £15. Overall decent hotel which i will use again.
Stayed 1 night in Dec 2024

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front of hotel very noisy.
No issues with the internal hotel room or staff. We were at the front of the hotel, it got very noisy on a night time. To a point where we couldn’t sleep. Bottles constantly being binned, people shouting. The windows are only single glazed so doesn’t help with the outside noise. Would stay again but not at front of hotel. Hotel parking over Xmas was a pain.
Stayed 3 nights in Dec 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faded grandeur but great location and service
Positives: the location, the history, a beautiful building right in the heart of newcastle next to the station. Negatives: the rooms are decent but aren’t the best. I’ve stayed in a standard room which was extremely small and on my second visit I upgraded to a deluxe room which huge. But a bit noisy as it looked out to the train taxi drop off/pick up area. Both had terrible/no views but you’re in a city centre next to the train station so what do you expect? :) For me the convenience of the location won out. I also love the history and faded grandeur vibe of the hotel. For the second trip I was also delivering a course and the conference facilities and service was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ma del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Very helpful staff. Good food. Nice room. No problems.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Stay
Very friendly staff. Large comfortable room. The breakfast buffet was very good with plenty of choice.
Stayed 1 night in Dec 2024

8/10 Good

mikk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Reena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I gave this a good only because of the reception staff especially Anna and Ben who were particularly kind and helpful. The hotel was a great location and had a gym which we used . But our room was dirty and not cleaned even when we put out the please do our room sign on our door. We only got refreshments coffee and tea etc on our first day and we were staying three nights . Our room was not cleaned and the beds were not made and we had to ask reception for toilet roll to be replenished , new towels and coffee and tea. Ur buns were spilling over in our room as they weren’t changed . The reception has to give us the things we needed and they did this and apologised politely to us and said they would report this about the house keeping problems . The reception staff made our stay lovely and helped us know where to go . Anna and Ben were superb at reception. We met Anna on the first day when we checked in . She was so friendly and helpful . I would come again gif this reason and would hope the house keeping staff would improve by the next time we come . We would be out all day hoping that our room had been cleaned when we returned but it was not everytime and they had gone by the time we were able to inform reception. Reception staff are your stars Royal Station hotel . Please reward them especially Anna and Ben . Thank you . We loved Newcastle
Stayed 3 nights in Dec 2024

8/10 Good

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the amenities and shops, bars and restaurants
Stayed 2 nights in Dec 2024