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Royal Station Hotel

3.0 star property

Photo gallery for Royal Station Hotel

Breakfast, lunch, dinner and brunch served
Property video
Lobby
King Room
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available

Explore the area

View map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • Place, Chinatown
    ‪5 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small Double Room

Small Double Room

Small Double Room

8.2 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Newcastle-upon-Tyne

Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. .This hotel is 1.2 mi (1.9 km) from Quayside and 1.4 mi (2.2 km) from University of Newcastle-upon-Tyne.

What's nearby

  • Chinatown - 5 min walk - 0.4 km
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.5 km
  • St. James' Park - 9 min walk - 0.8 km
  • Northumbria University - 10 min walk - 0.9 km
  • University of Newcastle-upon-Tyne - 12 min walk - 1.0 km

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Newcastle Tap - ‬1 min walk
  • ‪The Mile Castle (Wetherspoon) - ‬2 min walk
  • ‪The Centurion - ‬1 min walk
  • ‪Pink Lane Coffee - ‬3 min walk

About this property

Royal Station Hotel

Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite to eat at Empire Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)
  • Pool fee: GBP 5.95 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel

Royal Station Hotel Newcastle-upon-Tyne

Royal Station Newcastle-upon-Tyne

Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 745 out of 1657 reviews
Rating 8 - Good. 508 out of 1657 reviews
Rating 6 - Okay. 236 out of 1657 reviews
Rating 4 - Poor. 110 out of 1657 reviews
Rating 2 - Terrible. 58 out of 1657 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

jo

Travelled with family
Liked: Cleanliness, staff & service
Theb room was fine the staff were lovely. The check in process was long. We didnt k ow there was a charge for health club..but the pool was closed anyway
Stayed 1 night in Feb 2026

6/10 Okay

Andrea

Disliked: Cleanliness, amenities
The room was very spacious but very dusty and tired. I appreciate the hotel is very central but the noise from outside wasn’t great for sleeping especially with single pane windows. The room was also quite a long walk away which wasn’t ideal with a heavy case
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Really helpful staff Good room Excellent location
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The room was clean and compact but was without feeling cramped. The TV was big.
Stayed 1 night in Feb 2026

4/10 Poor

Phill

Liked: Cleanliness
Distinctly average all round the only good thing was hot water !
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, comfortable bed, great breakfast - and a beautiful hotel, of course! The only issue was that the water in the shower was never hot - at tea time it was cold, and in the morning it was lukewarm.
Stayed 1 night in Feb 2026

4/10 Poor

Andrew, Rayleigh

Stayed 1 night in Feb 2026

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy, bed wasn’t made or changed in the three days we stayed and we weren’t given towels, the staff were fine but this hotel is in diabolical condition!!! We went to use the pool facilities and the pool and jacuzzi were overloaded with chlorine/chemicals and the area was dirty so obviously rather than clean the pool etc they just keep adding more chlorine so much so my eyes were red and stinging and my husband broke out in a red rash all over his shoulders and back, I was in the area because my daughter was in hospital nearby for surgery and I was absolutely devastated at the disgusting state of affairs st this property, never again!
Photos of the shower we were expected to use
Absolute filth
Stayed 3 nights in Feb 2026

4/10 Poor

Keighley

Travelled with family
Disliked: Cleanliness
The room was small and dated. Every floor board creaked and we could hear our neighbour enjoying his TV show. The bathroom was tiny, barely enough space to turn around. The only positive was Jonathan on reception who was informative and thorough with the check in process. We were however informed we would need to put down a £100 security deposit which we were not informed about at the time of booking and we also needed to provide photo ID again we were not aware that this was a requirement
Stayed 1 night in Feb 2026

6/10 Okay

elaine

Liked: Staff & service
Dated no iron, hairdryer or safe. Smell in the foyer
Stayed 1 night in Feb 2026

6/10 Okay

Juliet

Bathroom needed up
Stayed 2 nights in Feb 2026

10/10 Excellent

Robin

Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

6/10 Okay

Rachel

Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

6/10 Okay

Marjorie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff pleasant but long wait to check in. Room fine and comfortable but could benefit from an upgrade.
Stayed 1 night in Feb 2026

4/10 Poor

Andrea, Toronto

Disliked: Cleanliness, property conditions & facilities
From the aggressive upselling during check in to the tattered and dingy rooms, a serviceable stay at a formerly grand property that is clearly not being maintained and determined to wring every cent from travelers.
Stayed 4 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

8/10 Good

Dr.David

Stayed 1 night in Jan 2026

6/10 Okay

paul

Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless shower great hotel staff amazing pool sauna jacuzzi great
Stayed 1 night in Feb 2026

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

8/10 Good

Tricia

Business traveller
Liked: Cleanliness, staff & service, amenities
Room 442: This a lovely hotel but in need of some TLC. Rooms feel basic despite the hotel seeming very grand. The quality of the towels was poor. I had no towelling bath mat. There was a bulb out in my room and finding a good place to plug the kettle in safely was a challenge
Stayed 1 night in Feb 2026

6/10 Okay

Gary

Travelled with group
Liked: Cleanliness
Room was good, check was difficult and sent tó wrong room which is frustrating, location good.
Stayed 1 night in Feb 2026

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service
Reception staff professional and friendly. Room very clean
Stayed 1 night in Feb 2026