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Russell Hotel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Russell Hotel

Exterior
View from property
Double Room
Lounge
Double Room, Annex Building

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
  • Tunbridge Wells Museum and Art Gallery
    5 min walk
  • Trinity Theatre
    5 min walk
  • Assembly Hall Theater
    7 min walk
  • London (LGW-Gatwick)
    52 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior
Mercure Tunbridge Wells Hotel
Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (1001)
The price is NZ$174
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mercure Tunbridge Wells Hotel

About the area

Royal Tunbridge Wells

With a stay at Russell Hotel, you'll be centrally located in Royal Tunbridge Wells, just a 5-minute walk from Tunbridge Wells Museum and Art Gallery and 5 minutes by foot from Trinity Theatre. .This hotel is 12.4 mi (20 km) from Hever Castle and Gardens and 18.8 mi (30.3 km) from Surrey Hills.

What's nearby

  • Assembly Hall Theater - 7 min walk - 0.6 km
  • Pantiles - 11 min walk - 1.0 km
  • Dunorlan Park - 17 min walk - 1.5 km
  • Salomons Centre - 4 min drive - 3.4 km
  • Groombridge Place - 7 min drive - 6.7 km

Getting around

  • Tunbridge Wells Station - 9 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬4 min walk
  • ‪Opera House - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The George - ‬2 min walk

About this property

Russell Hotel

Victorian Royal Tunbridge Wells hotel in Tunbridge Wells Town Centre with free breakfast
Russell Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary English breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free English breakfast available weekdays 7:00 AM–9:30 AM
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Russell Hotel Royal Tunbridge Wells
Russell Royal Tunbridge Wells
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Russell Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 345 reviews" "
Rating 8 - Good. 131 out of 345 reviews" "
Rating 6 - Okay. 61 out of 345 reviews" "
Rating 4 - Poor. 15 out of 345 reviews" "
Rating 2 - Terrible. 5 out of 345 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maurice

Liked: Staff & service
The room was too small and awkward.
Stayed 1 night in Aug 2024

10/10 Excellent

Jono

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, bit dated but clean will return when working in the area again
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
There’s a handy car park at the rear of the property with video surveillance. Ideal for a biker. The staff are personable and friendly. I was made feel most welcome. The facilities in the room are everything you need. No complaints there. The building, fixtures and fittings are old and shabby. The carpet in the room has burns and stains. In need of replacement. The one no-no is that the cups in the room were dirty, with ring stains from previous beverages. I had to wash a cup before making a cuppa.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hotel is perfect for the stay.
Old City Hotel kept in great condition and affording a large room with comfortable beds and good room facilities. En-suite was fine - and despite the weather being warm and the hotel not being air-conditioned, the room remained cool at all times as did the whole hotel. Breakfast was cooked to order with very tasty and good quality food - and a more than adequate choice to eep us happy for four days.
Stayed 4 nights in Aug 2024

8/10 Good

Allison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem .but the lady on reception on Monday evening 29th july was so lovely and so appologetic ..a really lovely lady Thanks to her
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, staff very pleasant and helpful. We requested a room on a lower floor and they obliged. Free parking on site. The room was freshly painted and clean but the curtains were old and the chest drawers had a crack in the front. As it was very hot we would have liked fridge for cold water, however a good powerful fan was found for us.
Stayed 3 nights in Jul 2024

4/10 Poor

Elizabeth

Travelled with partner
The hotel is ideally situated in the town, but close to a busy road. The free parking was a bonus. But on the whole the hotel is looking very tired needs decorating throughout. Our room was ok, a long climb up a lot of stairs. It was clean enough but very basic! The bar didn’t appear to be open at any point either The staff were great and friendly, the only positive I can say about the place. If I visit the area again, I wouldn’t stay there
Stayed 1 night in Jul 2024

8/10 Good

Terri

Travelled with family
Such lovely staff breakfast is amazing. Beds are comfy place is clean Place needs updating. But can’t fault it for value
Stayed 2 nights in Jul 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Good but basic budget accommodation
Basic but adequate accommodation for the price. On site parking was free but limited and fairly tight spaces given a few works vans present. Good breakfast with excellent staff. Some areas require some sprucing up or maintenance. Nothing that could not be fixed with paint or varnish. Some rooms could be a little noisy due to proximity to a busy road.
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Similar to other reviews, lovely hotel though defor a little dated. Great location, parking available, really friendly and helpful staff. Would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Paul, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Sigle room was fine. Staff were friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Anuradha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one-night stay with family
I had a wonderful stay in the Russell Hotel with my husband and my parents, and although we stayed only one night, I'm happy to recommend this hotel for an evening longer stay. The rooms are spacious and tastefully furnished, with comfortable beds and furniture, well-equipped with essential toiletries, tee/coffee maker as well as some complimentary hot chocolate sachets, which was a nice touch. There are also enough (and conveniently located!) sockets to charge all the usual electronic devices. Water pressure in the bathroom is great, and everything is clean and well maintained. This is not a modern hotel as such (be warned there is no lift) but it's very charming and the staff are wonderful. Breakfast is very nice for the price, and here too the kitchen staff are very accommodating and helpful. There's also an adorable mini library where you can borrow a book to read during your stay, and there are a couple of picnic tables to enjoy in the pretty garden. All in all, we had a fantastic stay at this excellently located hotel and we would be happy to return any time. Highly recommended!
Stayed 1 night in Jul 2024

8/10 Good

PaTricia, Sun City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great breakfast. Hotel a little dated but was a wonderful experience.
Stayed 1 night in Jun 2024

8/10 Good

S E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Tunbridge Wells
Very friendly staff. Lovely cooked breakfast. Comfortable room. Ideal location for walking around Tunbridge Wells and exploring area by car. Really useful to have car parking.
Stayed 2 nights in Jun 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. Extremely friendly staff.close by trains walking distance to shops and dining.
Stayed 3 nights in Jun 2024

4/10 Poor

Ger

Travelled with partner
Disliked: Amenities, property conditions & facilities
Poor hotel. Shabby, old. Smell etc. Lot of moey for nothing.
Stayed 1 night in Jun 2024

8/10 Good

Diane

Travelled with group
The staff on reception were really welcoming and friendly, carried our suitcases for us and I was right at the top 62 stairs, gave us information about the area too
Stayed 2 nights in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo leisure
Everything as described - would use again, thanks.
Stayed 1 night in May 2024

8/10 Good

Alicia Nasir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel in tunbridge wells. Nice breakfast staff are fantastic super nice and friendly. We stayed here to be near friends that live local. Walkable to and from train station takes about 45 minutes or so to get a train to London.
Stayed 4 nights in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, very convenient location. Free parking and a nice full English breakfast included. The staff were very friendly and accommodating. We enjoyed our stay and would book again.
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, room comfort
One night stay - social
Stayed for one night to attend a party. Good price point, quiet hotel with 24/7 front desk which was really useful as could leave our room key. Dated and old, but things work and it’s in a great location a 5min walk from town. Parking spaces too!
Stayed 1 night in May 2024