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Grand Hotel Scarborough

3.0 star property

Photo gallery for Grand Hotel Scarborough

Lobby sitting area
Sun deck
2 bars/lounges
Front of property
2 bars/lounges

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪8 min walk‬
  • Place, North Bay Beach
    ‪12 min walk‬

Room options

View all photos for Sea View Double Room

Sea View Double Room

Sea View Double Room

7.0 out of 10
Good
(16 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room No Window

Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room No Window

7.6 out of 10
Good
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room without Windows

  • Sleeps 2
  • Free Wi-Fi

Double Room without Windows

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

Double Or Twin Room With Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Sea View Sleeps 4

Family Sea View Sleeps 4

Family Sea View Sleeps 4

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room Sleeps 4

Individually decorated, individually furnished, desk, laptop workspace

Family Room Sleeps 4

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room No Window

Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room No Window

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Sea View Sleeps 4

Individually decorated, individually furnished, desk, laptop workspace

Family Sea View Sleeps 4

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(23 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Family Room (Sleeps 3)

  • Sleeps 2
  • Free Wi-Fi

Sea View Family Room (Sleeps 3)

  • Sleeps 2
  • Free Wi-Fi

Sea View Family Room (Sleeps 4)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room with Sea View

  • Sleeps 3
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Free Wi-Fi
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The price is NZ$135
includes taxes & fees
20 May - 21 May
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About the area

Scarborough

With a stay at Grand Hotel Scarborough, you'll be centrally located in Scarborough, a 3-minute drive from Scarborough Open Air Theatre and 8 minutes from North York Moors National Park. .This beach hotel is 0.2 mi (0.3 km) from Rotunda Museum and 0.3 mi (0.4 km) from South Bay Beach.

What's nearby

  • South Bay Beach - 1 min walk - 0.1 km
  • Mecca Bingo - 4 min walk - 0.4 km
  • Stephen Joseph Theatre - 6 min walk - 0.5 km
  • Scarborough Spa - 8 min walk - 0.7 km
  • North Bay Beach - 12 min walk - 1.0 km

Getting around

  • Scarborough Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 112 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Olympia Leisure - ‬3 min walk
  • ‪Scholars - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Grand Hotel Scarborough

Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 413 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a ballroom and a vending machine.
Grab a bite to eat at The Harbour Lights, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 9 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, a library, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9 AM to 10 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 9 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Grand Hotel Scarborough Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 385 out of 1342 reviews
Rating 8 - Good. 349 out of 1342 reviews
Rating 6 - Okay. 250 out of 1342 reviews
Rating 4 - Poor. 136 out of 1342 reviews
Rating 2 - Terrible. 222 out of 1342 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness
Room was neglected, mouldy curtains. Room leaked in on two occasions considerably.
Stayed 1 night in Feb 2026

8/10 Good

John

Not many toitets
Stayed 2 nights in Feb 2026

10/10 Excellent

Emma

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, was very dog friendly. Parking is really the only problem we had as it was full outside hotel, the discount code didn't work for the ncp parking also. So was expensive to park there
Stayed 2 nights in Feb 2026

2/10 Terrible

Kimberley

Stayed 1 night in Feb 2026

2/10 Terrible

David

Disliked: Cleanliness, staff & service
We stayed at The Grand Hotel over Valentine’s weekend. The building itself is beautiful and full of character. Some areas appear to have been renovated to a good standard, but unfortunately other parts are in serious need of attention. We were allocated a basement room with no natural light whatsoever. The room felt dark, dated, and poorly maintained. It was not particularly clean, and the overall condition was very tired. The mattresses were old and uncomfortable, which made for a disappointing night’s sleep. It was also freezing, with noticeable drafts throughout the room and corridors. As soon as you entered the corridor, there was a strong, unpleasant smell that immediately set a poor impression. We asked if we could move rooms and were even willing to pay extra, but despite being told someone would call us back, we never heard anything further. We also requested an additional pillow — a very basic request — and were met with laughter at reception and the comment, “Do you realise how busy we are?” This response felt dismissive and unprofessional. Overall, while the building has great potential and some charming features, the room quality and customer service significantly detracted from what should have been a special Valentine’s stay.
All corridors in the vicinity of our room was like this. The carpet stank.
A cupboard left open next our room.
Bathroom was very poor in condition and cleanliness. The bath side was way above average and my wife needed help getting in and out.
Old worn Mattresses
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Room was sufficient it was a budget room but was comfortable
Stayed 2 nights in Feb 2026

10/10 Excellent

Gareth

Stayed 1 night in Feb 2026

6/10 Okay

Sammy

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Was ok for a night ..
Stayed 1 night in Feb 2026

8/10 Good

Lucy

Stayed 2 nights in Feb 2026

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 1 night in Feb 2026

10/10 Excellent

Szilveszter

Stayed 2 nights in Feb 2026

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
GIVEN A GREAT ROOM FAST CHECKIN ON ARRIVAL NOT WAITING FOR ROOM ANOTHER GREAT TWO DAY STAY
Stayed 2 nights in Feb 2026

10/10 Excellent

martin

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Although the rooms are slightly dated, I would still rate my overall experience very highly because the customer service truly stood out. From the moment I arrived, the staff were warm, welcoming, and attentive. They went out of their way to ensure I was comfortable and had everything I needed throughout my stay. While the décor and furnishings could benefit from a refresh, the rooms were clean and well-maintained, which made for a comfortable visit. What really makes this hotel special is the team — their friendliness, professionalism, and willingness to help easily deserve a 5-star rating.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Stopped at the grand hotel few times in the past. Was great as always room clean and tidy
Stayed 4 nights in Feb 2026

8/10 Good

Kevin

Stayed 2 nights in Feb 2026

10/10 Excellent

Graeme, Lochwinnoch

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The scenic view
Stayed 1 night in Feb 2026

6/10 Okay

Kath

Liked: Staff & service
Disliked: Amenities
The rooms were tiny and the decor was a bit shabby. If you first come into the hotel and see the lobby its fabulous very grand and then the staff are very helpful, we got a upgrade from a standard double room to a family room it was tiny bathroom was nice, There was only one double socket in the room my partner has sleep apnoea so uses a breathing machine the single bed was closest to the socket then a double bed. You couldn't walk straight in the room you had to turn sideways to get anywhere room with a single bed and a double
Stayed 2 nights in Feb 2026

6/10 Okay

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Gillian

Stayed 2 nights in Jan 2026

8/10 Good

GRAHAM

Liked: Cleanliness, amenities, property conditions & facilities
The room was suitable for me & clean the staff were polite
Stayed 3 nights in Jan 2026

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities
Checking in was a nightmare - no sign postage to say one of the queues was for coach check ins only, 45 minutes we were waiting. We were then given what they described as a premier room, only to find stains on the mattress, dried blood on the sheets and other stains on the mattress protector, there was also marks on the radiator and what looked like vomit on the lamp base, mould on the windows, mould round the shower and the room smelt awful. We went and complained and they "upgraded" us to a room on the floor above, however the experience wasnt much better, we found hair in the bath tub, damp on the cieling and mould again on the window. The entire hotel smelt awful, dust was on every surface in bith rooms. We wont be returning.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location,helpful staff,nice historical building.
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Yes lovely n welcome
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities
Such an amazing place totally beautiful and the staff are amazing :) can’t wait to go back x
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
It was a lovely stay will be going back
Stayed 2 nights in Dec 2025