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Britannia Grand Hotel Scarborough

3.0 star property

Photo gallery for Britannia Grand Hotel Scarborough

Lobby sitting area
Sun deck
2 bars/lounges
Front of property
2 bars/lounges

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪8 min walk‬
  • Place, North Bay Beach
    ‪12 min walk‬

Room options

View all photos for Sea View Double Room

Sea View Double Room

Sea View Double Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room No Window

Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room No Window

  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room without Windows

  • Sleeps 2

Double Room without Windows

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Single Room

  • Sleeps 1

Double Or Twin Room With Sea View

  • Sleeps 2

View all photos for Family Sea View Sleeps 4

Family Sea View Sleeps 4

Family Sea View Sleeps 4

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room Sleeps 4

Individually decorated, individually furnished, desk, laptop workspace

Family Room Sleeps 4

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Twin Room No Window

Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room No Window

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Sea View Sleeps 4

Individually decorated, individually furnished, desk, laptop workspace

Family Sea View Sleeps 4

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2

Double Or Twin Room

  • Sleeps 2

Family Room (Sleeps 3)

  • Sleeps 2

Sea View Family Room (Sleeps 3)

  • Sleeps 2

Sea View Family Room (Sleeps 4)

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Scarborough

With a stay at Britannia Grand Hotel Scarborough, you'll be centrally located in Scarborough, a 3-minute drive from Scarborough Open Air Theatre and 8 minutes from North York Moors National Park. .This beach hotel is 0.2 mi (0.3 km) from Rotunda Museum and 0.3 mi (0.4 km) from South Bay Beach.

What's nearby

  • South Bay Beach - 1 min walk - 0.1 km
  • Stephen Joseph Theatre - 6 min walk - 0.5 km
  • Scarborough Spa - 8 min walk - 0.7 km
  • Scarborough Castle - 11 min walk - 1.0 km
  • North Bay Beach - 12 min walk - 1.0 km

Getting around

  • Scarborough Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 112 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Olympia Leisure - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Wackers - ‬4 min walk

About this property

Britannia Grand Hotel Scarborough

Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 413 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a ballroom and a vending machine.
Grab a bite to eat at The Harbour Lights, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 9 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, a library, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9 AM to 10 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 9 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.8
Rating 10 - Excellent. 388 out of 1346 reviews
Rating 8 - Good. 344 out of 1346 reviews
Rating 6 - Okay. 253 out of 1346 reviews
Rating 4 - Poor. 135 out of 1346 reviews
Rating 2 - Terrible. 226 out of 1346 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities
Good value for money, well located. Facilities are a little faded but I found it clean and comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities
Staff are amazing sea view room was lovely
Stayed 2 nights in Nov 2025

8/10 Good

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not large, but handy for business venue, and walkable from station.
Stayed 2 nights in Nov 2025

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness
The bath jacquzzi bath didnt work, and there is no pool.
Stayed 1 night in Nov 2025

8/10 Good

Maureen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Was a god selection from he bar will visit again although my room was clean widows snd sills were dirty
Stayed 2 nights in Nov 2025

8/10 Good

Rachel

Liked: Staff & service
Better than I was expecting. Don't get me wrong the rooms are tired and needs redecorating but I slept so well! It's very basic so don't go in expecting anything fancy but for the price it's great. plus the location is fantastic.
Stayed 1 night in Nov 2025

6/10 Okay

Albinas

Liked: Staff & service
Unrestricted views of the beach. Breakfast poor little choice.
Stayed 3 nights in Oct 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We had two rooms - in one the hot tap was full on fast-running all night, steamy windows! The second had a very hot radiator that couldn't be turned down or off. The energy bills must be enormous - I had to sleep on top of the bed (windows don't open). The bar was also too small and had a huge queue. And they overcharged me
Stayed 1 night in Nov 2025

8/10 Good

Millie

Liked: Cleanliness, staff & service
Better than I'd expected from the reviews! Room was clean and comfortable. TV didn't work and there were some water stains and other cosmetic issues, but nothing that impacted on the stay.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Travelled with partner
Soap dispenser on floor still to be fitted to wall mould round bath tiles the booking in process has improved but still takes a lot longer than any other hotel I stay in
Stayed 3 nights in Oct 2025

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was basic but clean with a lovely view of the beach and sea. staff kind and courteous. amazing shower and bathroom was spotless. Pleasant lounge and bar area. And for the price paid cannot fault it at all. Will definitely be coming back next year
Stayed 1 night in Nov 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Having an initial issue with our allocated room on arrival we were quickly moved to another without any fuss. All the staff were lovely and although there are some areas inside and outside the hotel in need of renovating/updating it did not bother us on a whole. But...Our major problem were the lifts, they were either out of order or took as long as almost 30mins for my partner to get in. We were on 5th floor and due to him having a history of heart attacks and COPD using the stairs was a definite no for him. One area that would benefit massively from updating
Stayed 2 nights in Oct 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, amenities
Room was unbearably hot—only a fan in the wardrobe. Shower over bath was broken, so bath only. Loud pub noise disrupted sleep. Fire alarm at 11:30 PM due to faulty sensor (per manager). Worst hotel room I’ve ever stayed in. No way to contact directly to complain and contact form not working.
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Room nice and clean and staff nice.
Stayed 3 nights in Oct 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities
The room was so poor we had to leave. And did not even stay the night. When walking into bathroom felt like we might fall through. The walls were covered in stains and who knows what. The beds were shabby matress covers were scratched. What appears to be a pet friendly hotel is that when they find out you have a pet they move you to these rooms. When handing key back got no offer of a refund. Also another couple with a pet also did same as us.
Stayed 1 night in Oct 2025

8/10 Good

Francisca, Leyland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Soap dispenser is not functioning, brown blanket is dirty, we asked to change at receptionist, but we never get the clean one. Parking is easy, staff is friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Val

Stayed 3 nights in Oct 2025

6/10 Okay

Claire

Travelled with family
Liked: Staff & service, amenities
We were given the option on check in of a lower or higher floor room, we chose the higher floor & were pleasantly surprised to find out we were in one of the turret bedrooms which had a unique & gorgeous sea view. However, we were slightly disappointed by the cleanliness & state of the room. Curtains were gaping making it look untidy & annoying when on our first 2 nights a flashing light on the roof was coming directly into our bedroom through the gaps in the curtain that woke me several times. Plug sockets were only on one side of the room leading to having to move the kettle & a bedside lamp so we were actually able to use them. Also, when the neighbouring room used their bathroom an horrendous would then come up through our plug holes, which also woke us. Overall, the room looked very tired, none of the furniture matched & all very old. This room has so much potential if cared for properly. Along with the view some other good points was a comfortable bed & well managed temperature. Breakfast time was well managed, staff worked very hard to ensure a good turnover of guests arriving & leaving. Food was of average standard & choice but with good supply. However, suspect the apple juice is watered down. We enjoyed the evening entertainment of bingo & show on the Saturday night. Staff running these evenings & the bar staff are all very professional & friendly. Reception staff also professional & friendly. Just more local knowledge would be helpful for recommendations.
Stayed 4 nights in Oct 2025

6/10 Okay

Anna

Stayed 1 night in Sep 2025

6/10 Okay

Jenni

Travelled with family
I booked this hotel as it came up when I searched for hotels with pools in Scarborough. However this hotel does not have a pool much to our dismay… when we asked we were told we could walk up the road to their sister hotel and pay a surcharge to use their pool!! This was so disappointing as when I book a hotel with a pool it because I would like it to be in the same building, to use at my leisure and with no extra charges! So I had 2 very disappointed children. The location was excellent however, right on the beach front with a path straight down from the hotel. The staff were all friendly and welcoming. The room was warm and comfortable and we were lucky enough to have an amazing sea view room! The breakfast was average and slightly disappointing for such a grand hotel. The cold selection very limited and the cooked breakfast was very bland and tasteless. Finally I booked a family room which was advertised on Hotels.com as having 4 beds but when we arrived there were only 3 plus a very small sofa which luckily my 7 year managed to squeeze on for the night! Overall a pleasant but disappointing stay.
Stayed 1 night in Oct 2025

10/10 Excellent

AWB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach view from room was stunning, but windows desperatley needed cleaning. Lots of tea and coffee which can easily be replenished at reception (staff were much better this time!) ; rooms aren't tidied unless you request it, which I really liked as you're not disturbed. Location is fantastic, over 100 steps down to the beach but there is a public lift for about £1:50 return, or a number 2 bus every hour which drops you outside the hotel from the sea-front. Lots of eating places plus banks/betting shops near by and a very, very good One Stop round the corner. Parking is a nightmare, beware that I saw a traffic warden handing out tickets early Saturday morning. Lift to lower floors (reception is floor 4) really poor/slow/only carries 3 people. Helps burn the calories though - over 80 steps to reception. Bathroom and shower were really good. Overall positives massively outweigh the negatives and love it here; come by train, burn those calories and enjoy the stunning views, beach/superb sea and the heart of Scarborough! Fantastic value in a place with real character thankyou!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sariah

Liked: Cleanliness, staff & service, amenities
Fantastic building with stunning views! The bingo was so fun too!
Stayed 2 nights in Oct 2025

6/10 Okay

Robin

Travelled with pets, Travelled with partner
Liked: Cleanliness
1) Should've been made more clear that dog friendly does not include being able to eat in the restaurant. 2) Coffee capsules were not replaced for 2nd day. 3) Spa bath did not work properly. 4) Reception said they would bring up some drinking water, but did not.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine. Very nice staff.
Stayed 2 nights in Oct 2025