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Britannia Grand Hotel Scarborough

3.0 star property

Photo gallery for Britannia Grand Hotel Scarborough

2 bars/lounges
Indoor wedding
2 bars/lounges
Sun deck
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Stephen Joseph Theatre
    ‪6 min walk‬
  • Place, Scarborough Spa
    ‪8 min walk‬

Room options

View all photos for Sea View Double Room

Sea View Double Room

Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room No Window

Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room No Window

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room without Windows

  • Sleeps 2

Double Room without Windows

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Single Room

  • Sleeps 1

Double Or Twin Room With Sea View

  • Sleeps 2

View all photos for Family Sea View Sleeps 4

Family Sea View Sleeps 4

Family Sea View Sleeps 4

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room Sleeps 4

Individually decorated, individually furnished, desk, laptop workspace

Family Room Sleeps 4

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Twin Room No Window

Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Sea View Sleeps 4

Individually decorated, individually furnished, desk, laptop workspace

Family Sea View Sleeps 4

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2

Double Or Twin Room

  • Sleeps 2

Family Room (Sleeps 3)

  • Sleeps 2

Sea View Family Room (Sleeps 3)

  • Sleeps 2

Sea View Family Room (Sleeps 4)

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Scarborough

With a stay at Britannia Grand Hotel Scarborough, you'll be centrally located in Scarborough, a 3-minute drive from Scarborough Open Air Theatre and 8 minutes from North York Moors National Park. .This beach hotel is 0.2 mi (0.3 km) from Rotunda Museum and 0.3 mi (0.4 km) from South Bay Beach.

What's nearby

  • South Bay Beach - 1 min walk - 0.1 km
  • Mecca Bingo - 4 min walk - 0.4 km
  • Stephen Joseph Theatre - 6 min walk - 0.5 km
  • Scarborough Spa - 8 min walk - 0.7 km
  • North Bay Beach - 12 min walk - 1.0 km

Getting around

  • Scarborough Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 112 min drive

Restaurants

  • ‪Olympia Leisure - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Wackers - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Scholars - ‬3 min walk

About this property

Britannia Grand Hotel Scarborough

Fun on the beach, near Scarborough Open Air Theatre
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 413 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a ballroom and a vending machine.
Grab a bite to eat at The Harbour Lights, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 9 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, a library, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9 AM to 10 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 9 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.8
Rating 10 - Excellent. 380 out of 1351 reviews
Rating 8 - Good. 350 out of 1351 reviews
Rating 6 - Okay. 259 out of 1351 reviews
Rating 4 - Poor. 137 out of 1351 reviews
Rating 2 - Terrible. 225 out of 1351 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

john

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms we were offered at first were awful but Barbara worked very hard to change rooms we fished up in a room looking out on a flat roof with dead seagull on and all sorts of rubbish couldn’t open windows not that we wanted to very dissatisfied we will not stay at any more
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faded glory, friendly staff bit of a queue at check in and some weird guests in the nicest possible way. But this hotel was perfectly pleasant and totally unique absolutely fascinated us. So nice to stay somewhere that isn’t a generic Premier/Travel Lodge this place has a soul and heartbeat and we will definitely be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miss D L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my room so close to the beach
Stayed 2 nights in Sep 2025

8/10 Good

mark, York

Travelled with partner
Liked: Staff & service, amenities
Grand hotel has improved alot over the years still basic maintenance needs to do the room we stayed in bed side light wasnt working they had been damp coming from cealing at one time but not redecorated can see damp coming down wall and plaster peeling off could do wiih redecorating but room was clean confortable
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Balcony door broke n open all night no hot water we went and told them last night noone came cleaners spoke to my wife like rubbish and told us we had to check out at half 9 when should of been 11......but the manager was lovley and really understanding we have never before experienced anything like this with the hotel it is thd best hotel in scarbrough
Stayed 1 night in Sep 2025

6/10 Okay

deborah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wonderful staircase Room desperately need refurbished and cleaned linen clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Staff & service
Friendly staff greeting. We were upgraded and had an excellent sea view. Hotel is old and showing its age in places but for the money it was excellent value. Great location near to train station and local restaurants and pubs.
Stayed 3 nights in Sep 2025

8/10 Good

Sharron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We couldn’t close the window in our room due to the handle being missing, but we had been given a sea view room when we’d ordered a standard double. The room was clean, the bed was very comfortable and the shower was great. Will definitely stay here again in the future
Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Margaret

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the money how can you complain. its worth the money just for the location. remember its only a three star hotel even though its a large hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windows absolutely filthy, Room not cleaned

Stayed 1 night in Sep 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elaine from Canada

The hotel was clean. The beds were a bit soft, but that's always a personal preference. The hotel is definitely a grand old lady that despite being a bit "tired" is still quite regal. The restaurant on site was convenient and the view of the North Sea was fabulous. It is within walking distance of many sites on the Scarborough waterfront. I would definitely stay here again.
Sunrise photo from our room.
Breakfast from the restaurant
Front of the hotel
Stayed 1 night in Sep 2025

6/10 Okay

Alisa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dated property which requires a lot of care. Staff were really helpful. It was priced appropriately. It would be good if they cleaned after previous person
Stayed 1 night in Sep 2025

6/10 Okay

Megan

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful The room we stayed in was large so I could get my mobility scooter in the room
Stayed 3 nights in Sep 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tv room bed night seelp
Stayed 1 night in Sep 2025

6/10 Okay

Pete

Liked: Cleanliness, staff & service

Not so Grand at The Grand

The millions spent on refurbishing definitely was not on the rooms, mine had several issues. No towel rail in the bathroom, missing handles on drawers, the Yale lock was loose and didn’t lock on inside, the TV had been moved and was positioned above the middle of the dresser and couldn’t fold back against the wall, so you hit your head on in when standing up, the room overall was all a bit sad.
TV over middle of dresser so you bang your head when standing up
Brackets but no towel rail
Dodgy Yale loose and no locking pin
Handles missing
Stayed 3 nights in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab weekend

We had a very good last minute weekend break, our room was clean and had everything we needed, Saturday morning we had breakfast that was OK but I didn’t like the atmosphere people having know manners at all, staff was friendly and couldn’t do enough for you so we was very happy with our weekend thank you
Stayed 3 nights in Sep 2025

8/10 Good

Alistair, NOTTINGHAM

Travelled with family
Liked: Staff & service, amenities
Great location on the cliff next to the Victorian tram. Check in took nearly 50 minutes. Not clear why, we were just queueing for a really long time. The hotel exterior looks fantastic, the lobby and most of the public areas are also really magnificent. This is the grandeur of the Victorian era. Sadly most of the rest of the hotel is stuck in the late 20th century. Lots of minor maintenance needed, and frankly a proper deep clean. My room was quiet, comfortable, I loved the spa bath! I was less keen on the fact I could not lock the door from the inside (no deadbolt or chain, just a Yale lock with the locking lever removed...) There was plenty of hot water, my linen and towels were soft and clean. The whole room is very basic but for the price its perfect. My room was quiet, I slept great. my daughter was in a room at the other end of the corridor and commented on noise and not sleeping well. There is no AC in the hotel, there is a electric fan in the room and the windows open a bit. The staff in the hotel were all lovely. I think there are a lot of customers complaining a lot here and they do well to keep friendly and professional. I would stay here again but my daughter said "no way"
Public areas are very grand
Hotel looks very grand
No way to lock the door from the inside!
Just basic maintenance please
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities

Please clean the windows!!

I want to leave a great review for this hotel because I really want to see this amazing building stay open and be a wonderful place to stay for future generations. The hotel is an amazing property but has been turned into a glorified holiday camp complete with a bingo room and clientele you would expect. Decay has arrived and it is just being maintained to a minimal state with a small budget. I paid extra for a sea view but the windows were so dirty it was hard to make out the wonderful view. All the fixtures and fittings are basic but I didn’t expect better for the price paid. This is a budget hotel inside the faded grandeur of a Victorian masterpiece. I sort of enjoyed my stay and I really hope more can be done to enhance the building, at the very least clean the bloody windows!
Stayed 1 night in Sep 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, room comfort

Dissappointing, better to avoid

Great location and a nice view of the beech but no more positivies, really. My single room's cleaning was lacklustre, with missing pillow case cover, and a long female hair inside the sheets... The shower head was broken, with water streaming in all directions. I had a two stay booking, and as they do no room service over multi-day stays, all I had was a single tea bag waiting for me with the kettle. Single star hotels do better service than this.
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, sea view perfect, comfy room , jacuzzi bath lovely.
Stayed 1 night in Sep 2025