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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, pool loungers
Front of property
Exterior
Terrace/patio
Champagne bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Winter Garden
    ‪1 min walk‬
  • Millennium Gallery
    ‪2 min walk‬
  • Crucible Theatre
    ‪2 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room

  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Sheffield

With a stay at Mercure Sheffield St Paul's Hotel & Spa, you'll be centrally located in Sheffield, steps from Sheffield Winter Garden and Millennium Gallery. .This spa hotel is 0.1 mi (0.2 km) from Sheffield Town Hall and 0.2 mi (0.2 km) from Peace Gardens.

What's nearby

  • Sheffield Winter Garden - 1 min walk
  • Sheffield City Hall - 3 min walk
  • Sheffield Hallam University - 3 min walk
  • Ponds Forge International Sports Centre - 7 min walk
  • University of Sheffield - 9 min walk

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪The Head of Steam Sheffield - ‬2 min walk
  • ‪Smoke BBQ Sheffield - ‬2 min walk
  • ‪The Bessemer - ‬4 min walk
  • ‪Crucible Theatre - ‬2 min walk

About this property

Mercure Sheffield St Paul's Hotel & Spa

Hotel with a full-service spa, steps from Sheffield Winter Garden
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Yard at St. Pauls, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 12 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Yard at St. Pauls
  • The Champagne Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great views but gone down hill a little
The hotel is feeling a little tired and in need of some renovation. Room right near the lift meant a loud noise with the light going up and down. When I fed back they said next time to request a room not near the lifts. Main issue is you now have to pay to use the hotel pool.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Iain

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay if you want a comfortable bed
Downstairs looked nice, room was awful. Looked like the last time it was renovated was the 90’s, bed was two singles pushed together with a mattress topper over the top and even with that the mattresses were paper thin.
Stayed 1 night in Nov 2024

4/10 Poor

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night city stayover.
Nice hotel with modern features . Room modern and clean with all appliances working fully and comfortable bed. Parking booked at NCP about 10mins away. Good breakfast choice. Helpful friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Stayed 1 night in Oct 2024

6/10 Okay

Zuzana

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Fraser

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Deteriorating badly. I have used this hotel often over the last decade and very much enjoyed it. However on this occasion I found that there was now a £10 fee per person over and above the room rate to use the pool etc. This was not clear on Expedia (in the small print and even then ambiguous when I checked). I was told it was clear on the hotel's own website. It was not. The bar is ridiculously expensive. There was a fan running in the room that was loud and could not be turned off. The room was averagely clean at best. I'm afraid I'll be looking elsewhere in Sheffield for future stays.
Stayed 1 night in Nov 2024

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service and lovely room!
I had a great experience at the Mercure hotel! Robin at the desk was welcoming and upgraded our room when he saw it was my birthday, along with complimentary drinks at the bar. The room was really clean and had a lovely view of the peace gardens. I would definitely recommend and stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very helpful and very kind couldn't ask for more
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Wonderful stay as ever; fourth time here and always reliable. Special thanks to Lisa and Robin for speedy help with checking out and access to the pool. Recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice big room with a huge comfy bed. It was spotless. Will definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely central hotel with great pool!
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Travelled with partner
Disliked: Property conditions & facilities
The property is in real need of an update, the beds in particular are worn out and the bathrooms haven’t been updated since it was built
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Business traveller
Disliked: Staff & service
…
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Generous Hotel
Mercure in Sheffield is a lovely Hotel located next to the wonderful Winter Gardens, and very reasonably priced. IT might be worth looking at the layout of the room in 203 as getting out of the Bathroom was a bit tight with chair and desk limiting space - remedy would be - move them to the right - otherwise wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Would recommend but can do with an update!
Good hotel, friendly staff! Room was spacious and included a fridge. Certain things could do with being updated as fixtures and fittings are looking tired and worn. The TV would benefit feom being updated, to include more functionality like other hotels at similar price point. Certain clenliness issues with cups and utensils in the room and toilet.
Stayed 3 nights in Oct 2024

8/10 Good

Katherine

Stayed 2 nights in Oct 2024

6/10 Okay

Lucy

Travelled with group
Liked: Property conditions & facilities, room comfort
Disappointing stay at the mercure sheffield
I was unable to contact the hotel via telephone prior to my stay to request a twin room instead of a double, after many attempts I sent an email, but upon arrival to the hotel was informed this has not been processed and all beds are made up as a double as standard. The receptionist was initially unhelpful but managed to find the email I had sent 5 days before and reluctantly arranged for our room to be changed to a twin. When we got to our room; the double sheet and quilt were still on one bed and had just been tucked under the mattress. The pool facilities were an extra £10 per guest which was not made clear upon booking and the facilities were average, which was disappointing. We had an issue with an item in our room which was quickly resolved by a member of the maintenance team. The location of this hotel was brilliant with plenty of parking nearby. Overall our stay was ok, but the issues we had mean we would be reluctant to stay in this hotel again.
Stayed 1 night in Oct 2024

8/10 Good

Frances

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 2 nights in Oct 2024

6/10 Okay

Clare

Travelled with family
Liked: Cleanliness, room comfort
Misleading advertising spa hotel
We chose this hotel in particular as it has a pool and we wanted that spa experience to have a little relax and chill out time but what they don’t tell you is that you have to pay £10 extra per person each time you use it. So kind of ruined the main reason we chose this hotel. I’ve checked even if I booked today and they still do not mention this. Very misleading.
Stayed 1 night in Oct 2024

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location with spacious room
Stayed 1 night in Oct 2024