The Star Hotel

3.0 star property

Photo gallery for The Star Hotel

Front of property
Bar (on property)
Reception
Individually decorated, individually furnished, desk, iron/ironing board
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • WestQuay Shopping Centre
    ‪4 min walk‬
  • Mayflower Theatre
    ‪14 min walk‬
  • Southampton Cruise Terminal
    ‪5 min drive‬
  • Southampton (SOU)
    ‪17 min drive‬

Room options

Small Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Southampton

With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. .This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 4 min walk - 0.4 km
  • Mayflower Park - 7 min walk - 0.6 km
  • Mayflower Theatre - 14 min walk - 1.3 km
  • St. Mary's Stadium - 18 min walk - 1.5 km
  • Southampton Cruise Terminal - 5 min drive - 3.3 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 5.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 5.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 822 reviews
Rating 8 - Good. 295 out of 822 reviews
Rating 6 - Okay. 130 out of 822 reviews
Rating 4 - Poor. 70 out of 822 reviews
Rating 2 - Terrible. 52 out of 822 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Scot

Liked: Cleanliness, staff & service, room comfort
Had everything we needed
Old world charm in this central Southampton location. Just one night here and had all we needed in a basic double room. Nice and close to town to provide a wonderful pre Xmas night out!
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Wen-Cheng

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

J

Good place but room very cold
Stayed 1 night in Dec 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Linheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Debbie

Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bishal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Stayed 1 night in Dec 2024

8/10 Good

edd

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a old property with loads of character there is definitely need for repairs but nothing that put me off staying breakfast is worth the money......... The only thing that put us off no water pressure so impossible to use the shower and you can't have a wash same thing no pressure
Stayed 2 nights in Dec 2024

8/10 Good

Lise

Travelled with partner
Un peu difficile dans les escaliers avec les valises
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Billy

Stayed 1 night in Dec 2024

8/10 Good

Tony

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Slept well, room a bit tired, but overall good value
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Beware of stairs
Room and hotel fine for overnight stay. Warning if booking small double rooms. I tells you there are some stairs. Actually 3 sets. 2 only 6/7 the last around 16. I struggled with my heavy suitcase.
Stayed 1 night in Dec 2024

6/10 Okay

Irene

Travelled with family
Liked: Staff & service
Disliked: Amenities
Great location for seeing the sights. Close to Cruise ship terminal. Staff was very helpful and friendly. Our room needed some TLC, was glad we were only staying one night.
Stayed 1 night in Nov 2024

4/10 Poor

daniella

Travelled with partner
Disliked: Property conditions & facilities
Firstly the room was about 30degrees in heat, it was absolutely boiling and there was nothing the staff could do to turn it down. We were advised to open the windows to which only 1 window would stay up and open. I have brittle asthma and this heat was unbearable for me, I was up majority of the night coughing and sweating. I went down to reception to see if they had a fan that I could use, they did but it was broken, I had to lay the top of the fan on the single bed for it to work. The banging and clanging from the window being open was ridiculous, the window was banging all night. Bed double bed was broken (the bars were broken) and overall it was just an unpleasant stay. Breakfast was okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024