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The Star Hotel

3.0 star property

Photo gallery for The Star Hotel

Front of property
Exterior
Family Double or Twin Room
Bar (on property)
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(32 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Restaurant
ibis budget Southampton Centre
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,041 reviews
The price is NZ$87
includes taxes & fees
22 Feb - 23 Feb
ibis budget Southampton Centre

About the area

Southampton

With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. .This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.3 km
  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.1 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Poppins - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
Overall the room was in good condition, there is however a lack of good ventilation. Our window opened into a narrow passage between buildings with little air flow. The pillows were horrendous. It was like sleeping on a bag of foam balls.
Stayed 1 night in Oct 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely warm welcome, what a beautiful historic building. We just loved the whole atmosphere of this hotel. It was centrally located as well, making it easy to see Southampton without a vehicle.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Lord Simon

Stayed 1 night in Oct 2025

8/10 Good

Toni

Travelled with partner
Liked: Staff & service
No lift/elevator, stairs steep. Quaint old building. Staff very accomadating.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Amenities
Great but small rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

8/10 Good

Geoff

Travelled with partner
Liked: Amenities
Check in later than expected at 2.30pm. Otherwise a convenient and pleasant place to stay. Continental breakfast simple but adequate. Room tidy and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service
The full English was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

CLIFF, Washington

Stayed 1 night in Oct 2025

8/10 Good

camille

Travelled with group
Liked: Property conditions & facilities, room comfort
Nice place. Close to pier for our cruise, so convenient location. Many stores within walking distance. Lift broken so not good if you have luggage. Would stay again but with less luggage.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Lovely Room
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Second time I’ve stayed here it’s a cheap hotel within easy reach of the town. Staff are helpful and rooms are of a reasonable standard
Stayed 1 night in Oct 2025

10/10 Excellent

Jacquelyn

Stayed 1 night in Oct 2025

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service
Good hotel in a very convenient location, staff were very friendly and helpful. Lift was very old and difficult to operate, the floors were old and creaky, the hotel needs to have a good upgrade.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicola

Travelled with family
This is an old hotel so lots of character. There is an ancient lift that can take you up to the upper floors, but it is tiny. The walls are thin and the windows have no sound proofing so you can hear your neighbours as well as the noise from the High Street below. The staff were top notch and super helpful. Can’t say enough about them. The location is excellent and within walking distance to site seeing, shops, restaurants etc. We did have breakfast one morning in the hotel and would definitely not recommend. Expensive and terrible food. Overall we only stayed two nights before going on our cruise so it was doable but I doubt I’d stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Brendan, Brechin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was ok but heat was intense. Breakfast good. Common areas of hotel in disrepair. Elevator broken.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and wonderful breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Stayed 1 night in Sep 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable bed, nice breakfast. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025