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The Star Hotel

3.0 star property

Photo gallery for The Star Hotel

Front of property
Family Double or Twin Room
Bar (on property)
Exterior
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(33 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.2 out of 10
Good
(17 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(28 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Restaurant
ibis budget Southampton Centre
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,038 reviews
The price is NZ$93
includes taxes & fees
5 Mar - 6 Mar
ibis budget Southampton Centre

About the area

Southampton

With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be within a 15-minute drive of Southampton Cruise Terminal and New Forest National Park. .This hotel is 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 11.8 mi (19.1 km) from South Downs National Park.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.3 km
  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.1 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Poppins - ‬2 min walk

About this property

The Star Hotel

The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sal

The room was huge with 2 double beds. Bathroom spacious and clean. However, the people upstairs, really? All blooming night, up down up down and headboard banging type noise. In the end, I shouted up, "Will you just finish your shag so we can sleep"
Stayed 4 nights in Nov 2025

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Room clean friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service
Outstanding, gracious service. Lovely vintage hotel. Great bar onsite; great restaurant choices right out the door. Such an enjoyable stay before leaving on our cruise!
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs J A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best location if you plan to have a Southampton visit. Rooms clean, service fine, just worth choosing if you need to be close to the high street or the ferry or indeed the cruise
Stayed 1 night in Nov 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Nice big room. Quiet. But a bit tired and in need of updating.
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes room were spotless and good friendly staff workers , We booked disabled room and wife use scooter, but couldn't get scooter into rooms got steps , had try keep it somewhere out of rain. Bathroom were nice but thought were shower walk in type as bath no mat in bit slippery not safe couldn't take a shower in bath . Akso told car park were £7 per night, i been charged £79 which is quite too expensive Anyway it a nice hotel but quite old fashioned inside .
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tidy room
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

alan

Stayed 1 night in Nov 2025

8/10 Good

Normand

Liked: Cleanliness, staff & service, amenities
Basic room ok for pre-cruise
Stayed 2 nights in Oct 2025

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We did not have breakfast. The accommodation is old but it was comfortable. We just needed a place to stay to get on the Queen Mary II, so it was great for the one night.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Coffee in The Land Great Staff and service!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Welda

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and the receptionists Addie & co, even housekeeping staff were very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Hotel and room very clean, staff very helpful. Furniture in room a bit worn. I feel hotel needs some renovation, but generally happy with location and value for money.
Stayed 2 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, amenities
The double bed was very uncomfortable, mattress should be replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia e

Liked: Cleanliness, staff & service, amenities
Spacious, comfortable room and very helpful staff. Great value. I've stayed here a few times.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Very old building. If you like hotels with charm & Character this is the hotel. Breakfast is break also. Good location for central town.
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very tired furniture tatty, bathroom very dated but both clean. The general appearance of the hotel was run down. The staff were pleasant and courteous and breakfast good value.
Stayed 2 nights in Nov 2025

8/10 Good

Dianne, Bear Creek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great old hotel. We love older establishments for their richness in history. We don’t prefer cookie cutter hotels as much, at all. This is a charming place to stay. The staff was great but, Ceesay and Nwamme were especially kind and helpful. They’re both certainly an asset to the hotel. D
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great value.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
A little bit weathered but staff were friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Room was very good. Shower great.in room 55 but on second floor. Centally located. Stayed here on numorous occasions. Will be back.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older room with basic necessities. Convenient location for Cruise ship departure. Good breakfast.
Stayed 1 night in Oct 2025