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The Star Hotel

3.0 star property

Photo gallery for The Star Hotel

Front of property
Exterior
Front of property
Family Double or Twin Room
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar

Explore the area

View map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(35 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.2 out of 10
Good
(19 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(33 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is NZ$99
includes taxes & fees
18 May - 19 May
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About the area

Southampton

With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. .This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.3 km
  • Old City Walls - 4 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton

Star Southampton

The Star Hotel Hotel

The Star Hotel Southampton

The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jafaar Issah

Worst hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 5 nights in Feb 2026

8/10 Good

Danilo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The initial greeting was not welcoming as the receptionist was focussing on his computer instead of greeting us as guests He also never said good morning or greeted us when we went in or out However, Michael who did the breakfast was completely different and he was more than welcoming and helpful and the breakfast was amazing and he is a great ambassador for the hotel. The whole ambience of the hotel was tasteful seeing as it was an old building that had been updated in as very tasteful and respectful manner with seating areas and old paintings and tasteful furniture on every level. The price for the stay was way below what I expected and more than good value for money This hotel also is sited in the middle of the shopping complexes and could not be better located If you want a cheap but really good hotel in Southampton, then this is the place - highly recommended by myself and my colleague so well done Star Hotel
Stayed 1 night in Feb 2026

8/10 Good

stephen

Stayed 1 night in Feb 2026

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Bar wasn't open
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice start in town
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2-night stay at the Star Hotel was very comfortable. The staff was hospitable and friendly. Our room was clean and spacious. We slept well and enjoyed a nice breakfast each morning and had a relaxing time in the bar each night. The desk staff and the lady bartender was very nice. It was a real treat.
Stayed 2 nights in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Tv without internet...
Stayed 3 nights in Dec 2025

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is clean and friendly although the reasonable price is reflected in the fact that it is stuck in the 1980s, with poor wardrobes and rough shower room finishes. It was perfect for a quick overnight stay and is very centrally situated.
Stayed 1 night in Jan 2026

8/10 Good

Trevor

Staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Yes the room was very nice and clean and warm , nice hot shower . Bar wasn’t open but pub next door was ok , staff were very nice .
Stayed 1 night in Jan 2026

4/10 Poor

Grant

Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t have time to stay for Breakfast but it looked amazing. Staff were friendly and helpful. The building is a delightful example of a traditional coaching house and in perfect location to explore the area and attractions. My room was cosy and comfortable with everything I needed. Will definitely try and book here again next time I have an event to attend in the area.
Stayed 1 night in Nov 2025

4/10 Poor

Antony

Travelled with group
Disliked: Amenities
First room Appeared ok but very noisy from the road so requested a move if possible. After going out for the day The receptionist had offered me a room and said he would transfer my suitcase etc to new room . After a fiasco of going to room 21 No suitcase found . After confusion He said my case was poss still in old room , He gave me a pass key to open . I asked if the room had been re booked for any one else he said no . I use key only to find partially naked guy now I’m annoyed . Again another visit to reception to a sorry ! Then he gave me room at rear, where my case was found . This room was quieter but just over 3 meters wide ! With bed that squeaks as you move ! I understand the hotel is old . And can accept old windows as grade 2 building , But the lack of basic quality items like a decent bed is a poor show .On top of that I bought a breakfast for first day , how long the bacon and eggs had been there is questionable! Otherwise great location.
Stayed 4 nights in Dec 2025

6/10 Okay

Emma

Room very sparse and in need of redecorating. TV didn’t work either
Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, and tidy room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jin Gei

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
All very good
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Staff very welcoming approachable
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
When you consider that the hotel started its life as a coaching house in the 1840s it is nigh on 200 years old! It is quirky and still has the feel of buildings that were designed at the time - it has great character, is very comfortable and ideally situated in the city centre. The management clearly take a lot of pride in the hotel. Great place.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Joann

Liked: Staff & service
Room was what we needed it for, just a stop over for the football. Clean, tea, coffee, clean towels, shampoo, soap and shower gel supplied. Staff were all lovely. Super helpful and friendly.
Stayed 1 night in Dec 2025