Hilton York

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton York

Meeting facility
Front of property
Reception
Exterior
Deluxe Room, 1 Double Bed, Balcony (Tower View)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    2 min walk
  • York City Walls
    2 min walk
  • Clifford's Tower
    2 min walk
  • Leeds (LBA-Leeds Bradford)
    56 min drive

Room options

Suite, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room (One Double Bed and One Single Bed)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Double Bed (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Alii)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

York

With a stay at Hilton York in York (City Centre), you'll be a 4-minute walk from Shambles and 11 minutes by foot from York Minster. .This hotel is 0.1 mi (0.1 km) from Fairfax House and 0.1 mi (0.1 km) from York Army Museum.

What's nearby

  • Jorvik Viking Centre - 2 min walk
  • York City Walls - 2 min walk
  • Shambles - 4 min walk
  • York Christmas Market - 5 min walk
  • York Minster - 11 min walk

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪The Red Lion - ‬3 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Drift-In - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Hilton York

Hotel with a fitness center, a short walk to Shambles
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 131 guestrooms featuring Smart televisions. 40-inch flat-screen televisions are provided, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in York? This hotel has 4331 square feet (402 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and public transport

  • Covered self parking on site (GBP 30.00 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Towers Restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (4331 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 106
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 68
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 68
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 96
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 72
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 442 out of 1004 reviews" "
Rating 8 - Good. 298 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
City Break
When you pull up there is no real parking except on double yellows or taxi rank while you go in and sort out parking (have to use their valet service) for £30 per night Ideal location near centre Staff are very friendly Hotel is very dated Room was basic and had a very small window in the corner which was very disappointing It was a connecting room and you could hear every word the couple next door said Breakfast was excellent Collect baggage and vehicle at the end was very slow
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner had surprised me with birthday balloon and bottle of fizz in the room as requested which the staff were amazing with her request. Room was just what we wanted and made a comfortable stay
Stayed 1 night in Sep 2024

6/10 Okay

david

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nightmare stay
Well let me start by saying we had to leave the hotel and drive home at 1am in the morning thanks to the group that were in the next room to us who had been unashamedly noisey and thoughtless since they arrived in the afternoon. We complained to the staff who were onto this straight away and had given them a warning , however when one of them came back to the room at 11am and decided to slam the door four times before he went out again it was just too much ! We packed up and left, because we knew the rest of the night was not going to go well . The reception staff were fully aware of what was going on and were brilliant in trying to resolve , they were going to move the group to another room , but we said it was too late we were all on edge and felt it better to leave . I can’t fault the lady manager who was on shift she was an absolute star , thank you .
Stayed 1 night in Sep 2024

10/10 Excellent

James Joseph

Travelled with partner
Liked: Amenities
Great place to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, close to town so no need for the car. The staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff. Some renovation work going on but no real impact caused
Stayed 1 night in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachael

Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no air-conditioning is an issue because the rooms are small and the windows provide very poor airflow
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of York
As central as could be, secure underground valet parking. Hotel was clean and nice and very quiet
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy parking
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was an excellent hotel and the staff were absolutely brilliant
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Dominic

Stayed 2 nights in Aug 2024

8/10 Good

Carl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location close to the city centre. The bar and staff in the dining room were very helpful, friendly and made you feel welcome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

8/10 Good

Winslade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were advised to arrive early to be sure valet parking was available which we did and we were successful. Unfortunately we then had to wait 5 hours for our room to be ready. Other than this we had a great 4 days.
Stayed 2 nights in Aug 2024

4/10 Poor

Christy

Liked: Cleanliness
Disliked: Property conditions & facilities
Room 226 Lamp broken- reported straight away but not fixed Rail in bathroom (holding shower curtain) dodgy-screw loose Hairs in bath Shabby & needs updating Room far too hot Room far too small for family of 4 Bathroom small Paid over £200 with parking and expect better room
Stayed 1 night in Aug 2024

4/10 Poor

Mike

Travelled with family
Disliked: Property conditions & facilities, room comfort
York
while the staff were helpful at check in it was all so inefficient, could have been much smoother we felt...i guess just busy! room was tiny, AC control but NO functioning AC in our side of the building the other side had no AC at all....room cleaners knocked first at 0800!! on a two day stay!...
Stayed 1 night in Aug 2024