Book Black Jack Island hotels

Our stay was amazing! The room was clean, the food was delicious, and the customer service was outstanding. We were there during New Year’s, and while everything exceeded our expectations, the only issue we encountered was the lack of available parking when we returned late after the New Year’s Eve party at the theme park. However, I’m confident this was only due to the holiday rush, as parking wasn’t an issue on other nights. One standout moment was the resort’s exceptional handling of a lost laptop. We accidentally left it in our room, and the staff immediately responded to let us know they were searching for it. Within a day, they confirmed they had found it and shipped it to us, arriving in just two days. Their efficiency and communication were truly impressive. The amenities at the resort were another highlight. The heated pool, complete with a beautiful waterfall feature, was picture-perfect and incredibly relaxing. Though we didn’t have the chance to experience the sports bar, it looked like a lot of fun and is something we’ll definitely check out on our next visit. Overall, the stay was excellent—affordable, with roomy suites, good food, and lovely amenities. If you’re looking for a great option outside the Disney-themed resorts, this place is a perfect choice, and we can’t wait to return this year!

If their prices would stay affordable all year long. I will probably continue going here. It is a great experience!

Better than the main resort. Gooden gem at the back. Will chose the terraces over the main again next time.

Had a blast

We liked the amenities and the pools, bowling and eating options for the kids. It was also an easy walk to universal or you could take the bus or water taxi. Minor improvement could be for cleaning staff to ensure that the grounds (ie Laundry room) are cleaned frequently. All in all a very pleasant stay and friendly attentive staff.

Nice average hotel. Very clean. Would stay here again