6/10 Okay
Wendy, Mawson Lakes
Travelled with family
11 Jan 2025
Liked: Staff & service
This hotel is most definitely not a 5-star hotel! It is probably scraping to be a 4. Some staff are friendly but others are very aloof. We checked-in and the two staff- evening GM and another young man, were friendly and helpful.
We got to our room on the 13th floor and there was a horrid pungent smell when we got off lifts- either a chemical or very bad mildew/mould. Our room was right next to lifts and luckily smell was only mild in the room.
Beds are needing replacement- saggy in middle.
Towels were stained and shabby. Bathroom floor needed a good mopping.
The pros are it is very convenient for SOPAC. Not sure it’s worth the price though- it was nearly empty and still priced at peak rates.
Wendy
Stayed 1 night in Jan 2025