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Room was sooooo cold. Space heater did not help. Love the view.

Really great stay - nicer gym than I've seen in most hotels, great customer service all the way through, and a simple, nice room.

This is my second stay, this stay much better than the first. At the first visit, the hotel was so disorganised, I had to wait well past the check-in time. I was not happy, but the hotel tried to make the situation right. This visit was much more efficient, although the desk person was a bit annoyingly persistent about up-selling various items. I don't blame the person for doing so - it's their job - but I had just arrived from a long international flight and I was tired and in no mood to hear the up-selling. A downside this visit was a seemingly large number of families with small children running through the hall by the room. I'm sure this was just a visit timing issue.One of the best features of the hotel in my opinion is that it's located just a two-minute walk from the Lambeth North tube station. Very convenient. Similarly, it is only a 15 minute walk to Westminster (Parliament, Big Ben, etc.).

Very comfortable Friendly staff

The hotel was lovely and clean, comfortable and right in the centre of it all.

Had a lovely time here the area is really nice and the staff are lovely