See all properties
Save

Cerulean Tower Tokyu Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cerulean Tower Tokyu Hotel

Exterior
Executive Suite with Lounge Access, Non Smoking
Premium bedding, down duvets, minibar, in-room safe
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Breakfast available

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Cerulean Tower
    3 min walk
  • szechwan restaurant 陳
    1 min walk
  • Shibuya Station
    4 min walk
  • Tokyo (HND-Haneda)
    41 min drive

Room options

View all photos for [September 2024 Renovated] Cerulean Double Room, Non Smoking

[September 2024 Renovated] Cerulean Double Room, Non Smoking

[September 2024 Renovated] Cerulean Double Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (FUJI) with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Junior Suite (FUJI) with Lounge Access, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Corner King Room, Non Smoking

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Superior King Room, Non Smoking

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Non-Smoking

Deluxe King Non-Smoking

Deluxe King Non-Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner King Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Corner King Non-Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean King Room, Non Smoking

[September 2024 Renovated] Cerulean King Room, Non Smoking

[September 2024 Renovated] Cerulean King Room, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Suite with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Japanese Suite with Lounge Access, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Family Room (Adjoining Room)

Premium bedding, down duvets, minibar, in-room safe

Family Room (Adjoining Room)

  • 75 sq m
  • City view
  • Sleeps 8
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Twin Room, Non Smoking, Corner

Twin Room, Non Smoking, Corner

Twin Room, Non Smoking, Corner

  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for [September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 5
  • 1 Large Twin Bed

View all photos for King Non-Smoking

King Non-Smoking

King Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room with Lounge Access, Non Smoking

Executive Double Room with Lounge Access, Non Smoking

Executive Double Room with Lounge Access, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for [September 2024 Renovated] Cerulean Queen Room, Non Smoking

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Suite with Lounge Access, Non Smoking

Corner Suite with Lounge Access, Non Smoking

Corner Suite with Lounge Access, Non Smoking

  • 86 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Non-Smoking

Superior King Non-Smoking

Superior King Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Corner King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Corner King with Lounge Access, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive King with Lounge Access, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Grand Room, Non Smoking

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

  • 62.8 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 5
  • 1 Large Twin Bed

View all photos for Executive Twin with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Twin with Lounge Access, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Superior King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Superior King with Lounge Access, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Lounge Access, Non Smoking

Executive Suite with Lounge Access, Non Smoking

Executive Suite with Lounge Access, Non Smoking

  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Corner Twin with Lounge Access, Non Smoking

Executive Corner Twin with Lounge Access, Non Smoking

Executive Corner Twin with Lounge Access, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Deluxe Twin with Lounge Access, Non Smoking

Executive Deluxe Twin with Lounge Access, Non Smoking

Executive Deluxe Twin with Lounge Access, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Deluxe King with Lounge Access, Non Smoking

Executive Deluxe King with Lounge Access, Non Smoking

Executive Deluxe King with Lounge Access, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 Large Twin Bed

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Similar properties

Exterior

Shibuya Excel Hotel Tokyu

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1393)
The price is NZ$451
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Shibuya Excel Hotel Tokyu

About the area

Tokyo

In the heart of Tokyo, Cerulean Tower Tokyu Hotel is within a 5-minute drive of Shibuya Crossing and National Stadium. .This luxury hotel is 3 mi (4.9 km) from Tokyo Tower and 3.8 mi (6.1 km) from Tokyo Imperial Palace.

What's nearby

  • Cerulean Tower - 3 min walk
  • Shibuya Crossing - 7 min walk
  • National Stadium - 4 min drive
  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪WHITE GLASS COFFEE TOKYO - ‬2 min walk
  • ‪初つぼみ渋谷店 - ‬4 min walk
  • ‪中華食堂一番館渋谷桜丘町店 - ‬1 min walk
  • ‪たんと - ‬4 min walk
  • ‪CHIMNEY COFFEE - ‬1 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury Tokyo hotel in Shibuya with 7 restaurants
Cerulean Tower Tokyu Hotel offers 407 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, セルリアンタワー フィットネスクラブ＆カージュラジャ ザ ビューティスパ. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open select days.
Make yourself at home in one of the 407 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at COUCAGNO, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 4000 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: JPY 4200-4200 for adults and JPY 2100-4200 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • Teppan-yaki SAKURA
  • Szechwan restaurant CHEN
  • BELLOVISTO

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Indoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 78
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 19, 2025 from 11:30 PM to 6:30 AM.
A scheduled power outage will take place on January 8, 2025 from 10:30 AM to 3 PM. Early check-in will be not available on this date.
The executive lounge will be closed 10:30 AM-2 PM on January 21, 2025. Guests booked in rooms with executive lounge access will receive benefits in an alternate location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1103 out of 1382 reviews" "
Rating 8 - Good. 183 out of 1382 reviews" "
Rating 6 - Okay. 54 out of 1382 reviews" "
Rating 4 - Poor. 28 out of 1382 reviews" "
Rating 2 - Terrible. 14 out of 1382 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choice location, walking distance to subways, Shibuya shopping district. Great Staff, helpful and friendly. I'd definitely choose The Cerulean Tower again.
Stayed 4 nights in Sep 2024

6/10 Okay

kathy

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Darren

Stayed 2 nights in Aug 2024

10/10 Excellent

Rita, Orlando

Stayed 3 nights in Aug 2024

10/10 Excellent

Kev

Stayed 1 night in Aug 2024

10/10 Excellent

Sandhya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near shibuya crossing . ( short walk away ) Clean rooms , excellent service . Access to many shops and nearby restaurants . Convenient area to stay to reach different suburbs of Tokyo .
Stayed 4 nights in Sep 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right next to the action, beautiful view
Stayed 1 night in Sep 2024

10/10 Excellent

Yvette

.
Stayed 7 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The view was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stopped here just before going home; however, we regret not putting more time here. Lovely hotel and the views of the city from the room window are phenomenal. Place is in the busy new part of the city so there is a lot of hustle and bustle around it. The train is about 20-30 min ride to Tokyo station so keep that in mind when travelling with suitcases. We just used the easy luggage transfer service Japan offers so did not suffer the tourist issue like others. Rooms are big (rare for Japan) and the hotel is very clean and staff are helpful, would stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Bridget, Ibadan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, great location and tha staff do try to communicate in English
Stayed 8 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Beautiful hotel short walk from Shibuya Station, Shibuya Scramble etc. The room was well equipped and nicely designed. Decent gym. Great service.
Stayed 3 nights in Sep 2024

10/10 Excellent

EMMA

Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Stayed 2 nights in Sep 2024

10/10 Excellent

HUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE TO STAY. WE WILL BE BACK. LOUNGE SERVICES ARE VERY PROFESSIONAL, NICE STAFFS LIKE LAN LIU AND OTHERS. THEY ARE SO HELPFUL.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Wonderful hotel - quietly, yet deeply, luxurious with a staff to rival any hotel in the world. Fabulous!
Stayed 8 nights in Sep 2024

8/10 Good

RAKSHITKUMAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. The property is at small incline at approach if you walk around to explore. Very limited vegetarian options at buffet. Staff approach is commercial and transactional . Lacks hospitality and warmth you experience elsewhere in Japan and Asia.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2024

10/10 Excellent

Corinne

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
I enjoyed everything about this hotel and it’s staff. Best location in Shibuya and in Tokyo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marieyolaine, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really great. I enthusiastically give it five stars. It is conveniently located walking distance from Shibuya Crossing and Skywalk. The food is delicious and the staff are lovely. We really enjoyed our stay and will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024