Located in Auckland (Takapuna), City of Sails Motel is within a 10-minute drive of Queen Street Shopping District and Auckland Ferry Terminal. .This eco-certified motel is 6.3 mi (10.1 km) from Sky Tower and 6.3 mi (10.1 km) from Princes Wharf.
City of Sails Motel offers 16 accommodations with complimentary newspapers and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchenettes with refrigerators and microwaves. Bathrooms include slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with refrigerators and microwaves. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the motel's room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Korean
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Separate bedroom
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
43-inch smart TV with premium satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Kitchenette
Limited room service
Microwave
Refrigerator
More
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Rollaway bed fee: NZD 30.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
City Sails Motel
City Sails Motel Takapuna
City Sails Takapuna
City of Sails Motel Motel
City of Sails Motel Auckland
City of Sails Motel Motel Auckland
City of Sails Motel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 113 out of 271 reviews
10 - Excellent
113
Rating 8 - Good. 123 out of 271 reviews
8 - Good
123
Rating 6 - Okay. 26 out of 271 reviews
6 - Okay
26
Rating 4 - Poor. 6 out of 271 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 271 reviews
2 - Terrible
3
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Colleen
Travelled with partner
27 Dec 2024
Liked: Cleanliness, staff & service
spa bath facilities promoted in advertisement. Bath seems as though it was falling apart. Needed a ladder to get into.
Basin cracked and grout missing from tiles on floor.
Colleen
Stayed 1 night in Dec 2024
8/10 Good
Lindsay
4 Dec 2024
Liked: Cleanliness, staff & service
Lindsay
Stayed 1 night in Dec 2024
6/10 Okay
Karen
Travelled with family
24 Nov 2024
Liked: Cleanliness, amenities
This property was conveniently located, clean & the beds were very comfortable. We booked a room upstairs as we wanted the spa bath. The spa bath was huge but unfortunately we could not get the jets to work. We would suggest a set of instructions.
DO NOT STAY HERE. On a busy HWY. Extra charges for laundry AND a spoonful of soap ? Carpet is tired. Not convenient to restaurants. Small parking spaces. Loud screaming at 3AM both nights. No lift. Dated bathrooms. Charged for stolen/broken appliance which DID not happen. 40 years and thousands of hotel stays and this was the WORST experience.
john
Stayed 2 nights in Apr 2024
8/10 Good
Jonathon
27 Mar 2024
Liked: Cleanliness
Property was okay, had some permanent or semi permanent residents in dome of the rooms
Really enjoyed our stay at the City of Sails. Friendly receptionists, pleasant to chat with and helpful.
Room as tidy and clean, super cosy bed and the jetted spa was just the icing on top of the cake.
Lovely unit, really nice that we got upgraded to a spa bath. Just a couple of maintenance needs in the bathroom as the extractor fan doesn't remove the condensation hardly at all and there's grout crumbling out from the tiles. Lovely staff, we feel very well looked after
Wendy
Stayed 3 nights in Oct 2023
6/10 Okay
Grant
Travelled with partner
19 Sept 2023
Disliked: Property conditions & facilities
The room in the carpark smelt musty the outlook was not inviting. Ask for another room the next night was pretty average
It was a great place to stay for what we needed in Auckland. Reception was very helpful and accommodating with our late check in. Great service and room was clean. Would stay again.