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Atlantis Casino Resort Spa

4.0 star property

Photo gallery for Atlantis Casino Resort Spa

Interior
Outdoor spa tub
Restaurant
Indoor pool, outdoor pool, pool loungers
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
3800 S Virginia Street, Reno, NV, 89502

Room options

View all photos for Atlantis Premier King

Down duvets, pillow-top beds, in-room safe, desk

Atlantis Premier King

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Atlantis Premier, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Atlantis Premier, 2 Queen Beds

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atlantis Premier King

Down duvets, pillow-top beds, in-room safe, desk

Atlantis Premier King

  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Tower, 2 Queen Beds

Concierge Tower, 2 Queen Beds

Concierge Tower, 2 Queen Beds

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atlantis Premier, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Atlantis Premier, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Tower, King Bed

Concierge Tower, King Bed

Concierge Tower, King Bed

  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Reno

With a stay at Atlantis Casino Resort Spa in Reno (Reno/Tahoe Airport), you'll be within a 5-minute drive of Reno-Sparks Convention Center and Meadowood Mall. .This casino resort is 2.5 mi (4 km) from Terry Lee Wells Nevada Discovery Museum and 3 mi (4.9 km) from National Bowling Stadium.
View more Resorts in RenoOpens in a new window

Getting around

  • Reno Station - 13 min drive
  • Reno Tahoe Intl. Airport (RNO) - 9 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Toucan Charlie's Buffet & Grille - ‬1 min drive
  • ‪Hong Kong Diner - ‬5 min walk
  • ‪Bistro Napa at the Atlantis Casino Resort - ‬2 min walk
  • ‪Popeye's Louisiana Kitchen - ‬5 min walk

About this property

Atlantis Casino Resort Spa

Family-friendly resort with 8 restaurants connected to the convention center in Reno
Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Atlantis has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Stay in one of 818 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Reno? This resort has 54 square feet (5 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Atlantis Casino Resort Spa has 8 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:30 AM to 12:30 AM
  • Ski shuttle nearby
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 3 to 25 for adults and USD 3 to 25 for children
  • 2 coffee shops/cafes
  • 8 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 1,391 slot machines
  • 36 gaming tables
  • Arcade/game room
  • Casino (61,000 square foot of space)
  • Concerts/live shows
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Sportsbook
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (54 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • Ski storage
  • Hot tub access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 to 25 for adults, and USD 3 to 25 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
Atlantis Casino Spa Featuring Concierge Tower
Atlantis Casino Spa Featuring Concierge Tower Reno
Atlantis Casino Featuring Con
Atlantis Casino Spa Reno
Atlantis Casino Resort Spa Reno
Atlantis Casino Resort Spa Resort
Atlantis Casino Resort Spa Resort Reno

Atlantis Casino Resort Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2649 out of 4083 reviews
Rating 8 - Good. 841 out of 4083 reviews
Rating 6 - Okay. 287 out of 4083 reviews
Rating 4 - Poor. 142 out of 4083 reviews
Rating 2 - Terrible. 164 out of 4083 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toop
Stayed 1 night in Dec 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great nice new rooms, fun little casino
Stayed 1 night in Dec 2024

2/10 Terrible

Araceli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I left my wallet in the safe by mistake. When i called i kept getting transferred to lost and found who wouldn't return my call. When they finally did i was told that they disposed of my wallet contents. They made no effort to call me back, call me to begin with or send me back my wallet. The staff was extremely rude. They said it was just procedure to get rid of my wallet and the girl i spoke to was extremely rude and sarcastic.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and has very good customer service but there were no perks for hotel guests. For example, their very plain Christmas buffet dinner was very expensive @$65 per adult and the same price for children over 10 years old. The line for the buffet was 1 1/2 hours wait average. As a hotel guest, I didn’t expect a discount but I think there should be an express line for hotel guests like Las Vegas hotels.
Stayed 3 nights in Dec 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge Stay
We enjoy staying in the Conciege rooms and having access to the Concierge lounge. The staff in the lounge is very friendly and accommodating. The food served in the lounge is very good and plentiful. There could be a little more staff available to clean the tables, especially at breakfast time. They often run out of places for people to sit because the tables are full of dirty dishes. Perhaps there could be a station where guests could put their dirty dishes to help out the staff. I took mine up to the bar area and turned them in. The staff was very grateful. My issue with the Atlantis as a whole was getting someone to wait on me to order a drink. I went to numerous bar areas and for 90 minutes no one would acknowledge me to take a drink order. I sat at a table, I sat at a bar, a stood at a bar - nothing!! I don’t gamble but they still lost money since I didn’t get to have a couple of drinks and pay their drink prices. I finally just went to the Concierge lounge in the evening and ordered my drink. I sure would have like a couple of drinks earlier in the day too! Bad service!!
Stayed 2 nights in Dec 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back to this when the ventilation is fixed
The hotel is great by almost all measures - clean, friendly service, great gym and pool, parking - but the smoke is overwhelming- the ventilation system doesn’t keep the smoke from leaving the casino and the lobby, elevators, and halls were too Smokey for me.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gregory

Stayed 2 nights in Dec 2024

10/10 Excellent

Xiong

Liked: Cleanliness, staff & service, property conditions & facilities
was upgraded for free.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2024

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff needs to pay more attention to guests request
Stayed 2 nights in Dec 2024

6/10 Okay

Shujun

Stayed 1 night in Dec 2024

10/10 Excellent

HANH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Dec 2024

10/10 Excellent

Steffany

Stayed 1 night in Dec 2024

10/10 Excellent

Hon

Stayed 1 night in Dec 2024

10/10 Excellent

Jin Hong

Stayed 1 night in Dec 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tatiana G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

hunter, Watsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great live tables for blackjack and poker, friendly helpful staff and clean, comfy rooms.
Stayed 1 night in Dec 2024

8/10 Good

Amir

Stayed 2 nights in Nov 2024

10/10 Excellent

mingyu

Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and clean. Very comfortable. Not too pleased with shower. The stream of water wasn’t much more than a trickle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

leidy

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Atlantis. My young kids love the pool and the glass elevators. Conveniently located near the airport. Staff is friendly and helpful.
Stayed 1 night in Dec 2024